I can't See AP 1550 in WLC 5508

Hi Experts,
I have 1550 Access points and I can't see it inside wlc 5508 and in the log message I found this message aaa authentication failure for username:mac user type: wlan user
Just to know I have 1142 and 1600 access points and see them in wlc without any problem. But 1550 I can't see it.
Any solution please.
Thanks for all
Mohammad Saeed

Hi Sandeep,
here is the log:
Syslog logging: enabled (0 messages dropped, 2 messages rate-limited, 0 flushes, 0 overruns, xml disabled, filtering disabled)
No Active Message Discriminator.
No Inactive Message Discriminator.
Console logging: level debugging, 47 messages logged, xml disabled,
filtering disabled
Monitor logging: level debugging, 0 messages logged, xml disabled,
filtering disabled
Buffer logging: level debugging, 48 messages logged, xml disabled,
filtering disabled
Exception Logging: size (4096 bytes)
Count and timestamp logging messages: disabled
Persistent logging: disabled
Trap logging: level emergencies, 0 message lines logged
Logging to 255.255.255.255 (udp port 514, audit disabled,
link down),
0 message lines logged,
0 message lines rate-limited,
0 message lines dropped-by-MD,
xml disabled, sequence number disabled
filtering disabled
Logging Source-Interface: VRF Name:
Log Buffer (262144 bytes):
*Mar 1 00:00:08.583: %SOAP_FIPS-2-SELF_TEST_IOS_SUCCESS: IOS crypto FIPS self test passed (15)
*Mar 1 00:00:09.339: %SOAP_FIPS-2-SELF_TEST_HW_SUCCESS: HW crypto FIPS self test passed (1-6)
*Mar 1 00:00:09.339: Registering HW DTLS
*Mar 1 00:00:09.775: m8349_ether_enable: MACCFG1 sync timeout
*Mar 1 00:00:11.575: %LINK-6-UPDOWN: Interface Ethernet4, changed state to up
*Mar 1 00:00:12.439: %SOAP_FIPS-2-SELF_TEST_RAD_SUCCESS: RADIO crypto FIPS self test passed on interface Dot11Radio 0 (4)
*Mar 1 00:00:12.451: %LINK-6-UPDOWN: Interface GigabitEthernet0, changed state to up
*Mar 1 00:00:12.451: %LINK-6-UPDOWN: Interface GigabitEthernet1, changed state to up
*Mar 1 00:00:12.451: %LINK-6-UPDOWN: Interface GigabitEthernet2, changed state to up
*Mar 1 00:00:12.451: %LINK-6-UPDOWN: Interface GigabitEthernet3, changed state to up
*Mar 1 00:00:15.311: %SOAP_FIPS-2-SELF_TEST_RAD_SUCCESS: RADIO crypto FIPS self test passed on interface Dot11Radio 1 (4)
*Feb 4 11:10:17.163: %SYS-5-RESTART: System restarted --
Cisco IOS Software, C1550 Software (C1520-K9W8-M), Version 15.3(3)JA, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2014 by Cisco Systems, Inc.
Compiled Fri 15-Aug-14 13:50 by prod_rel_team
*Feb 4 11:10:17.163: %SNMP-5-COLDSTART: SNMP agent on host AP34bd.c804.7860 is undergoing a cold start
*Feb 4 11:10:17.511: bsnUnlockDevice: not bring radio up: radio 0 is in admin disable state
*Feb 4 11:10:17.723: %SSH-5-ENABLED: SSH 2.0 has been enabled
*Feb 4 11:10:17.723: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to uplwapp_crypto_init: MIC Present and Parsed Successfully
*Feb 4 11:10:18.467: %LINEPROTO-5-UPDOWN: Line protocol on Interface BVI1, changed state to up
*Feb 4 11:10:19.443: %LINEPROTO-5-UPDOWN: Line protocol on Interface Ethernet4, changed state to up
*Feb 4 11:10:20.567: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0, changed state to up
*Feb 4 11:10:35.707: Currently running a Release Image
*Feb 4 11:10:35.719: Using SHA-1 signed certificate for image signing validation.
*Feb 4 11:10:40.055: AP image integrity check PASSED
*Feb 4 11:10:40.151: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
*Feb 4 11:10:40.151: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to reset
*Feb 4 11:10:50.163: Logging LWAPP message to 255.255.255.255.
*Feb 4 11:10:50.171: %SYS-6-LOGGINGHOST_STARTSTOP: Logging to host 255.255.255.255 port 514 CLI Request Triggered
*Feb 4 11:10:53.211: %DHCP-6-ADDRESS_ASSIGN: Interface BVI1 assigned DHCP address 10.60.185.194, mask 255.255.240.0, hostname AP34bd.c804.7860
*Feb 4 11:11:21.623: %CDP_PD-2-POWER_LOW: 802.11N 2.4GHz Radio0 disabled - NEGOTIATED WS-C2960S-24PS-L (8875.56d7.5011)
*Feb 4 11:11:22.719: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to up
*Feb 4 11:11:23.719: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to up
*Feb 4 11:12:46.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 10.60.176.2 peer_port: 5246
*Feb 4 11:12:46.495: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 10.60.176.2 peer_port: 5246
*Feb 4 11:12:46.499: %CAPWAP-5-SENDJOIN: sending Join Request to 10.60.176.2
*Feb 4 11:12:47.755: %CAPWAP-5-JOINEDCONTROLLER: AP has joined controller WLC1
*Feb 4 11:12:47.839: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to down
*Feb 4 11:12:47.899: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to reset
*Feb 4 11:12:48.655: %WIDS-6-ENABLED: IDS Signature is loaded and enabled
*Feb 4 11:12:48.839: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to down
*Feb 4 11:12:48.899: %DOT11-4-NO_HT: Interface Dot11Radio1, Mcs rates disabled on vlan 3 due to not using AES encryption or encryption is not disabled
*Feb 4 11:12:48.919: %DOT11-6-DFS_SCAN_START: DFS: Scanning frequency 5805 MHz for 60 seconds.
*Feb 4 11:12:48.923: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to up
*Feb 4 11:12:49.923: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to up
*Feb 4 11:13:10.979: %CLEANAIR-6-STATE: Slot 1 disabled
*Feb 4 11:13:48.931: %DOT11-6-DFS_SCAN_COMPLETE: DFS scan complete on frequency 5805 MHz
*Feb 4 11:22:58.771: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to administratively down
*Feb 4 11:23:03.515: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
*Feb 4 11:23:04.323: %SYS-5-CONFIG_I: Configured from console by admin on vty0 (10.60.185.185)
may be from power ?

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We have bought autonomous APs   AIR-AP1141N-E-K9 and converted them to the lightweight mode, but they cannot join the WLC 5508. The errors are below. There were NO problems with the LAPs that were bought before, together with the WLC.
AP's IP: 172.22.90.27   IOS version 12.4
WLC's IP: 172.22.90.20   IOS version 6.0.188.0
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
This Discussion has been converted into document:- https://supportforums.cisco.com/docs/DOC-23054
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
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Translating "CISCO-LWAPP-CONTROLLER"...domain server (255.255.255.255)
*Oct 13 21:37:06.044: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY
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*Oct 13 21:37:06.098: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to up
Translating "CISCO-CAPWAP-CONTROLLER"...domain server (255.255.255.255)
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ER
*Oct 13 21:37:24.060: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-CAPWAP-CONTROL
LER
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*Oct 13 21:38:34.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_i
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peer_ip: 172.22.90.20 peer_port: 5246
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ol Message from 172.22.90.20
*Oct 13 21:38:34.825: %CAPWAP-3-ERRORLOG: Invalid AC Message Type 4.
*Oct 13 21:38:34.825: %CAPWAP-3-ERRORLOG: Failed to handle capwap control messag
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*Oct 13 21:38:39.823: %CAPWAP-5-SENDJOIN: sending Join Request to 172.22.90.20
*Oct 13 21:38:39.823: %CAPWAP-3-ERRORLOG: Unencrypted non-discovery CAPWAP Contr
ol Message from 172.22.90.20
*Oct 13 21:38:39.823: %CAPWAP-3-ERRORLOG: Invalid AC Message Type 4.
*Oct 13 21:38:39.823: %CAPWAP-3-ERRORLOG: Failed to handle capwap control messag
e from controller
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acket from 172.22.90.20
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*Oct 13 21:38:34.000: %CAPWAP-5-CHANGED: CAPWAP changed state to
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debug capwap events enable
*Dec 21 15:02:06.244: 68:bc:0c:63:3d:a0 DTLS keys for Control Plane deleted successfully for AP 172.22.90.27
*Dec 21 15:02:06.246: 68:bc:0c:63:3d:a0 DTLS connection closed event receivedserver (172:22:90:20/5246) client (172:22:90:27/21077)
*Dec 21 15:02:06.246: 68:bc:0c:63:3d:a0 Entry exists for AP (172:22:90:27/21077)
*Dec 21 15:02:06.246: 68:bc:0c:63:3d:a0 apfSpamProcessStateChangeInSpamContext: Deregister LWAPP event for AP 68:bc:0c:63:3d:a0 slot 0
*Dec 21 15:02:06.246: 68:bc:0c:63:3d:a0 Deregister LWAPP event for AP 68:bc:0c:63:3d:a0 slot 0
*Dec 21 15:02:06.246: 68:bc:0c:63:3d:a0 apfSpamProcessStateChangeInSpamContext: Deregister LWAPP event for AP 68:bc:0c:63:3d:a0 slot 1
*Dec 21 15:02:06.246: 68:bc:0c:63:3d:a0 Deregister LWAPP event for AP 68:bc:0c:63:3d:a0 slot 1
Ble
*Dec 21 15:04:03.194: 68:bc:0c:63:3d:a0 capwap_ac_platform.c:1223 - Operation State 0 ===> 4
*Dec 21 15:04:03.194: 68:bc:0c:63:3d:a0 Register LWAPP event for AP 68:bc:0c:63:3d:a0 slot 0
*Dec 21 15:05:36.253: 68:bc:0c:63:3d:a0 Join Version: = 100711424
*Dec 21 15:05:36.253: 68:bc:0c:63:3d:a0 Join resp: CAPWAP Maximum Msg element len = 93
debug capwap errors enable
*Dec 21 16:16:51.879: 68:bc:0c:63:3d:a0 DTLS connection was closed
*Dec 21 16:17:09.940: 68:bc:0c:63:3d:a0 Join Priority Processing status = 0, Incoming Ap's Priority 1, MaxLrads = 12, joined Aps =5
debug capwap detail enable
*Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 CAPWAP Control Msg Received from 172.22.90.27:21078
*Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 packet received of length 281 from 172.22.90.27:21078
*Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 Msg Type = 3 Capwap state = 5
*Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 Join resp: Result Code message element len = 8
*Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 1. 47 0
*Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 2. 232 3
*Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 3. 6 0
*Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 4. 12 0
*Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 Join resp: AC Descriptor message element len = 48
*Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 acName = Wi-Fi_Controller
*Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 Join resp: AC Name message element len = 68
*Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 Join resp: WTP Radio Information message element len = 77
*Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 Join resp: CAPWAP Control IPV4 Address len = 87
*Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 Sending encrypted packet to AP 172:22:90:27 (21078)
*Dec 21 16:21:49.961: 68:bc:0c:63:3d:a0 Releasing WTP
*Dec 21 16:24:12.212: 68:bc:0c:63:3d:a0 CAPWAP Control Msg Received from 172.22.90.27:21077
*Dec 21 16:24:12.212: 68:bc:0c:63:3d:a0 DTLS connection 0x167c8b20 closed by controller
*Dec 21 16:24:12.212: DTL Deleting AP 9 - 0.0.0.0
*Dec 21 16:24:12.214: CAPWAP DTLS connection closed msg
*Dec 21 16:24:12.216: 68:bc:0c:63:3d:a0 Sending LWAPP Event DeReg to 'mfpSendEventReport+168' for AP 68:bc:0c:63:3d:a0(0)
*Dec 21 16:24:12.216: Received SPAM_MFP_RADIO_DOWN message
*Dec 21 16:24:12.218: 68:bc:0c:63:3d:a0 Sending LWAPP Event DeReg to 'l2roamInit+560' for AP 68:bc:0c:63:3d:a0(0)
*Dec 21 16:24:12.220: 68:bc:0c:63:3d:a0 Sending LWAPP Event DeReg to 'apfSpamCallbackInSpamContext+1224' for AP 68:bc:0c:63:3d:a0(0)
*Dec 21 16:24:12.222: 68:bc:0c:63:3d:a0 Sending LWAPP Event DeReg to 'apfSpamSendBlackListTable+376' for AP 68:bc:0c:63:3d:a0(0)
*Dec 21 16:24:12.224: 68:bc:0c:63:3d:a0 Sending LWAPP Event DeReg to 'rrmIappSendChdPacket+2320' for AP 68:bc:0c:63:3d:a0(0)
*Dec 21 16:24:12.226: 68:bc:0c:63:3d:a0 Sending LWAPP Event DeReg to 'asTrackInitTask+19360' for AP 68:bc:0c:63:3d:a0(0)
*Dec 21 16:24:12.228: 68:bc:0c:63:3d:a0 Sending LWAPP Event DeReg to 'mfpSendEventReport+168' for AP 68:bc:0c:63:3d:a0(1)
*Dec 21 16:24:12.228: Received SPAM_MFP_RADIO_DOWN message
*Dec 21 16:24:12.230: 68:bc:0c:63:3d:a0 Sending LWAPP Event DeReg to 'l2roamInit+560' for AP 68:bc:0c:63:3d:a0(1)
*Dec 21 16:24:12.232: 68:bc:0c:63:3d:a0 Sending LWAPP Event DeReg to 'apfSpamCallbackInSpamContext+1224' for AP 68:bc:0c:63:3d:a0(1)
*Dec 21 16:24:12.234: 68:bc:0c:63:3d:a0 Sending LWAPP Event DeReg to 'apfSpamSendBlackListTable+376' for AP 68:bc:0c:63:3d:a0(1)
*Dec 21 16:24:12.236: 68:bc:0c:63:3d:a0 Sending LWAPP Event DeReg to 'rrmIappSendChdPacket+2320' for AP 68:bc:0c:63:3d:a0(1)
*Dec 21 16:24:12.238: 68:bc:0c:63:3d:a0 Sending LWAPP Event DeReg to 'asTrackInitTask+19360' for AP 68:bc:0c:63:3d:a0(1)
*Dec 21 16:24:12.238: 68:bc:0c:63:3d:a0 Deleting and removing AP 68:bc:0c:63:3d:a0 from fast path
P.S. The time is set to the WLC with the NTP
P.P.S. Don't lookup at the time the logs were made - they were made not during the same day/time

I have solved this as soon as published my problem!!!
the answer is published here:
https://supportforums.cisco.com/thread/2004491
especially in the post of Matthew Fowler
Hi,
Please take a look at CSCte01087.
I see that your WLC is 10.0.13.5 and your AP is 10.0.13.28/24 so they are on the same subnet. I also see your AP MAC address does not begin with 00. This is why I believe it is relevant.
Please try the workaround or open a TAC case if you need a fix.
-Matt
Symptom:
An access point running 6.0.188.0 code may be unable to join a WLC5508.
Messages similar to the following will be seen on the AP.
   %CAPWAP-3-ERRORLOG: Invalid AC Message Type 4.
   %CAPWAP-3-ERRORLOG: Unencrypted non-discovery CAPWAP Control Message
Conditions:
At least one of the following conditions pertains:
- The high order byte of the AP's MAC address is nonzero, and the AP is in
the same subnet as the WLC5508's management (or AP manager) interface
- The WLC's management (or AP manager) interface's default gateway's
MAC address' high order byte is nonzero.
Workaround:
If the MAC address of the WLC's default gateway does not begin with 00,
and if all of the APs' MAC addresses begin with 00, then: you can put
the APs into the same subnet as the WLC's management (or AP manager)
interface.
In the general case, for the situation where the WLC's default gateway's
MAC does not begin with 00, you can address this by changing it to begin
with 00. Some methods for doing this include:
-- use the "mac-address" command on the gateway, to set a MAC address
that begins with 00
-- then enable HSRP on the gateway (standby ip ww.xx.yy.zz) and use this
IP as the WLC's gateway.
For the case where the APs' MAC addresses do not begin with 00, then make
sure that they are *not* in the same subnet as the WLC's management
(AP manager) interface, but are behind a router.
Another workaround is to downgrade to 6.0.182.0. However, after
downgrading the WLC to 6.0.182.0, any APs that have 6.0.188.0 IOS
(i.e. 12.4(21a)JA2) still installed on them will be unable to join.
Therefore, after downgrading the WLC, the APs will need to have a
pre-12.4(21a)JA2 rcvk9w8 or k9w8 image installed on them.
different vlan!!!! yes! thank you Matthew Fowler sooooo much!!!!

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All windows behind the current window have a black titlebar.
In Mountain lion the titlebars are grey if there is data available
and the title contains the date of the backup.
What is the problem?
Is there a bug?
Did I something wrong?
Thanx in adv.
      Stoiker

Hi masong517
What a treasure trove of hints and solutions.
I didn't know this page.
But you are right with "E2".
This solved my problem.
Thank you very much.

Can not see the data in the grid

Hi,
nice to see the new features, but I can not see the the table inserts
in the data grid - the <data> rider is not clickable.
Regards

Hi annerose,
This problem has appeared in a few other threads. It's caused by installing Release 2 Raptor over Release 1 Raptor without first deinstalling Release 1 Raptor . So what you need to do is:
1) Back up any important Raptor files, e.g. connections etc.
2) Remove the existing Raptor Rel 1 installation folder
3) Install Raptor Rel 2
Hope this helps
ady

How do I change the icloud account on my iphone? I want to use the same account for all my apple devices (macbook air and imac and iphone). I can't see where I can amend the iphone account because it is in grey?

I want to use the same account for all my apple devices (macbook air, imac and iphone). I can't see how I can amend the iphone account because it is in grey? I also can't remember the password for this account so i can't even delete it and start again?
Help!
Thanks

Deleting an iCloud account only deletes it from the Device, not from iCloud. In iOS 8, the name of this setting changed to "Sign Out" as that is a better reflection of what actually happens. Your iCloud data remains on the server, available to devices still signed into the account, but the device you sign out of the account on is disconnected from the account, and as a result, the iCloud data from that account is removed from the device. It will redownload to the device should you sign back into the account.
The only issue you'll run into when you switch between accounts is with my photo stream photos older than 30 days. When you delete (or sign out of) and account, your photo stream photos are deleted along with the other data from the account in question. However, unlike other data which remains on the server and can redownload to your device when you sign back in, my photo stream photos only remain in iCloud for 30 days. When you sign back in, you will only get back my photo stream photos added in the last 30 days (as older photos are no longer in iCloud to redownload). Like other account data, any my photo stream photos on your other devices signed into the account are unaffected by this. If you want to keep older my photo stream photos on your device as you change iCloud accounts, save them to your camera roll before deleting (signing out of) the account.

My photos just became empty boxes, if I click on them they open, but I can't see them at a glance. Anyone know why? thanks

My photos on iphotos just became empty boxes, bordered by white intermittent lines. If I click on a photo it comes up, but I can't see what each photo is at a glance. Any ideas how to resolve this? thanks

Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Include the options to rebuild the thumbnails.
Regards
TD

I have multiple devices in my family. Each of us has an iPhone and an iPad. Is there a way for each of us to have our own Apple ID but one account so we can all get the same music, movies, books, etc. I can't see paying twice for something in the same fam

I have multiple devices in my family. Each of us has an iPhone and an iPad. Is there a way for each of us to have our own Apple ID but one account so we can all get the same music, movies, books, etc. I can't see paying twice for something in the same family.

Welcome to the world of digital media. Your can't really transfer it. I don't know what the rules are about transferring to your spouse but I do know that in some cases when you die, your heirs cannot inherit your digital media. This is why there is still an advantage to buying the CD since the usage rights belong to whomever holds the physical media.
A possible workaround is to burn the songs to a music CD with yout account (tracks only without song titles) and then having your wife upload it as a regular music CD onto her account. It's been a while since i've done this so I'm not sure if it would work now.
Please note that I'm not advocating copyright and/or TOS violations. I'm only suggesting ways to copy music for your own personal use which has traditonally been permitted. I only did this because I wanted to convert iTunes songs to mp3 files so I could burn them onto a data CD for use in my car. It would make sense that since married couples are a joint entity, this would be personal use.
Also, I'm not a lawyer so don't take this as legal advice.

Can you see a image in the Get Info Window?

After upgrading to Mt LIon and while using CS6, I can't see image previews in the Get Info window. Can't see images in the upper left corner of the get info window, so I can't make a selection and then do a copy- paste like I could do before I upgraded to Mt Lion with CS6. I want to be able to paste a image of the subjects in my folders.. IE folder of Panda Bears would have a image of a Panda showing on that folder. Folder of The Great Wall would have a image of the Great Wall on the Folder of Great Wall pictures. This has always worked for the past many years I have used a Mac and Photoshop. I started with Photoshop 2. All my photo folders are represented by images so I have a good idea of what is contained in each folder. Now after 2 weeks in China, 20 folders are represented by 10-11-12, 10-12-12, 10-13-12, 10-14-12 and so on. Shows me nothing but dates. I have tried saving as Jpeg, Tiff, and PAD, and still can't do a copy-paste in the Get Info window. Apple says it is a Adobe problem, Yesterday Adobe told me it is because I am uusing a Nikon D800 and Adobe does not have a patcdh for the NEW Nikon camera. I then tried using my Nikon D2Xs, Nikon D3X, Nikon 800 and even my wife's D50 and none of these camera allow me to copy paste the thumbnail image to the clipoboard like I have been able to do for YEARS... I can see images in a folder in Bridge, but the images dont show in my desktop folders.IE, a folder on my desktop with 200 pictures only show with words/ numbers/letters NO IMAGES appear in the folders on the desktop. On some folders the folders in a folder don't show up as Folders either.
Can Any one help me. Same thing happens on my MACPRO w 16 GB Ram and on my 17" MacBook Pro.

Allan Sicks wrote:
Thanks for your input. Problem might be with the EASTER BUNNY..... have to have someone to blame.
I can't blame you for saying that.
Adobe is the clear owner of the responsibility to make functional their product that they claim is compatible with your operating system. Adobe is the one who sold you the product.
I just went looking for what Adobe has said about Mountain Lion compatibility, and they both list Mountain Lion as compatible and include such language as that on this page (emphasis mine):
Adobe and Apple have worked closely together to test Adobe® Creative Suite® 5, 5.5 and CS6 editions and individual products for reliability, performance and user experience when installed on Intel® based systems running Mac OS X Mountain Lion (v10.8). Earlier versions of Adobe Photoshop® (CS3 and CS4) software were also tested with Mountain Lion and there are currently no known issues.
I suggest that Adobe needs to get on the ball and get this fixed. The time for user patience is over.
If someone from Adobe is saying "Adobe can't fix it" then that someone is at the wrong authority level and/or is thinking on the wrong level.
This is business and the business is making products that have value and are sold to people who perceive that value. Adobe doesn't get to keep selling products that don't work while standing on principles that "it's someone else's problem". Customers don't care why it doesn't work.
It's obvious to a child that if Photoshop CS5 can write the proper things to the Apple OS so that the thumbnails are visible, that there's something Adobe could do to fix it.
But EVEN IF this were something only Apple could fix, that Apple hasn't fixed it yet says pretty loudly that Adobe isn't making the right overtures to Apple for their mutual benefit. Adobe, are your executives so greedy that they can't grease a few palms of their friends over at Apple to put some priority on this? What's the problem here? Has Adobe actually forgotten how to do business?
-Noel
P.S., You should know that I don't use a Mac and am personally having no issues with seeing proper thumbnails and previews on my Windows 7 and 8 systems, since the software that does that isn't from Adobe.

I can't See AP 1550 in WLC 5508

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