I can't see incoming calls since update when I'm on the phone

I can't see incoming calls since the update when I'm on the phone with someone. The calls don't show up in my recent as missed either.

I went through the steps as suggested.
Until someone calls through, I won't know if my swap icon appears, and I can see who my incoming caller is. I'll let you know when that happens.
Geez, I have a 4 not a 5, no wonder my phone did not appear up to date!

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