I can't see my buddies

one day i signed on, and my buddy list was blank, like everything was deleted, but i'm positive nobody was on my account. i'm not sure if it really did get deleted, or if something is blocking me from seeing my buddies. this has happened before, and it just went away after a while, but not this time. also, sometimes when i try to chat with someone, it says "your privacy settings don't allow you to chat with this person". any help? thanks

Hi William,
I would not delete the other .plist just yet.
If the Block list has not suddenly gained all your Buddies and the deletion of that has not worked we need to look elsewhere.
The Buddy list is stored on the AIM servers- or at list the screen names are.
On your Mac they are stored in the Address Book - IF you have added other details such as a "Real" name or email address to the Address Card.
If on another computer or on another Mac User but same iChat Account on this Mac you can access the Buddy list when you log on to AIM the Buddy list is "safe".
This would point to your Login rather than the Buddy list being lost.
In this case delete com.apple.iChat.AIM.plist and restart iChat
It may be that it asks you to re-do the Start up Screens or at least confirm the info again.
If you have multiple iChat accounts they are all stored in com.apple.ichat.plist which also list which one is currently in use.
If the above does not work then delete this one as well.
If that does not work it would point to a port not being open. Namely port 5190 on the UDP protocol. Check your modem and the Mac Firewall if ON.
3:58 PM Wednesday; February 21, 2007

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Can't see my buddies' status messages when they are available.

So, I don't know if anyone knows how to fix this, but I've already checked the prefs, and there's nothing in there about this.
If you have any idea how I can fix this, please please let me know.
I can only see people's messages when they are away. I can also see the little arrow when they have the message set to Itunes, but the song doesn't show up, only the little arrow which connects you to the Itunes music store.
That's pretty much all I can tell you. So please help me if you can.

This is ridiculous.
No it isn't. It's just mildly inconvenient because a fun feature of iChat is temporarily offline.
I wish Apple would buy AOL.
Why? Because AIM status messages are that vital to you, or because you'd like to see Apple waste cash on a redundant, failing dinosaur like AOL?
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Can't see some buddies

I just started using iChat and I connected it to my AIM account but for some reason a couple of buddies I recently added will not show up on iChat buddylist. but they do show up when I open AIM. How can i fix this?

Hi,
This can be if you use Different Screen Names in iChat and AIM and they do not have them in their Buddy List and have Allow Buddy List only set in the Account preferences.
It can be about how successfully you were logged in when you added them.
In this case deleting com.apple.ichat.AIM.plist can help resolve the issue.
This file is in User/(your account)/Library/Preferences
9:42 PM Tuesday; January 29, 2008

Can't see some Jabber Buddies

For some reason, i can't see some of the buddies on my Google Talk (Jabber) buddy list. I can see them on their AOL account, but not on their Google Talk account. I've tried re-adding them, and deleting my google talk account and recreating it. They can IM me, and I can IM them back (on Jabber), but I they don't show up on my buddy list no matter how much I re-add them.

Hi zhoffmanster,
It is more likely then, seeing this is a more detailed post, that it is a Google releated problem.
It is probably their link to other Jabber servers.
11:13 AM Tuesday; June 20, 2006

Why my Buddies can not see me online?

My status in Available, but my buddies can not see me online. If I'm not on line for them, we cannot use the file transfer, what can I do?

HI,
How many Buddy lists would it be if they were separate ?
Go to the Message/iChat Menu > Preferences > General section and untick the line that displays all the Logged in Buddy List as one.
Then check the Status Settings of each and also check that none is set to "Use same Status for All Accounts"
8:14 PM Tuesday; April 17, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
 G4/1GhzDual MDD (Leopard 10.5.8)
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Can't see buddy

I'm just starting ichat. Got signed up, can log in etc, picture and sound work fine. At this stage only have 1 buddy. He can invite me to video chat - it rings, I accept everything works fine. But, when I log in, my buddy list is grayed out, and I cannot invite him to chat. I created him in buddy list, but I still can't see him and cannot initiate a chat. I told him my log in info (he is in a different country) he logs in as me and can see the buddy list, but I can't. The only difference seems to be that I am using Airport Extreme router and he is just on internet direct via modem. Could the router be the problem. When I first tried to get on, I had to enable appletalk to make iChat work, so that is done.

Interesting one.
At iChat 4 in Leopard (10.5.x) or higher a Buddy (Or you ) can set them selves to Invisible.
Sending your details to your Buddy should eliminate this if he has his Own regular Buddy List Open as he would still s"see" himself as Off Line.
Next is you may have added him as An AIM Name when he is @mac. com or @me.com as you have to choose when adding a Buddy in iChat 4
Now as above as he can "See" himself in your Buddy List this does not seem to apply.
Nor would if you had Blocked him in iChat > Preferences > Accounts > Block Specific People > Block list or the two Allow Buddy List Only or Allow Specific People as these setting are passed to the AIM servers and those Buddies are Flagged so that they work when you log in somewhere else (as passing your details over has done).
Now iChat does login to the aIM servers on port 5190 using the TCP Protocol by default.
iChat also uses this port on the UDP Protocol, mainly for File Sharing and Group chats but also for Some Buddy List feedback.
Changing the port to get around some routing devices that don't like using the port Twice will only work if port 5190 is Open on the UDP Protocol if its is open and the PRotocol has to be Specified in any Routing device.
Defcom is right that the Mac Firewall is the logical place to Start making sure iChat is allowed through any and all firewall settings.
It is in System Preferences > Security > Firewall
Allow All and Allow Specific apps with iChat added to the list are the ones that work. (iChat is NOT an Essential App).
(In the Advanced Button, Stealth should not be On as it interferes with A/V chats)
In the Airport Extreme (Accessed with Airport Utility in Applications/Utilities) the Internet pane has a NAT Tab.
In here is Port Mapping Protocol.
This should be ON/Enabled.
I would ask if your Modem routes ?
If so is the Extreme set to Bridge (Off) Mode in the Internet Pane so that the Extreme is just a Wireless access Point to the LAN created by the Modem ?
9:40 PM Friday; January 29, 2010
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

Can't see speech bubbles!

ok, I know this is very stupid, BUT when I open a chat session and the box with my buddy is displayed I can't see the chat speech bubble where my messages are usually displayed, nor can I see the "..." when i'm typing. This also happens with my buddies during the chat session. (It gives a "?" in a blue box next to our pics) What can I do to fix this??? Thx ahead of time!

Hi,
Welcome to the  Discussions
Are you set in iChat View Menu > Messages to use Balloons (Speech Bubbles) ?
You can only change this when a Text Chat window is open (Even if you don't send anything).
A ? in a Bubble (or other Style) means a Pic is Coming (obviously sometimes it does not arrive).
Can you Send Files (or receive them) without opening a chat ?
(Just drop the file on a Buddy's name in the Buddy list)
If you cannot is port 5190 open on the UDP Protocol in your Routing device ?
It may also pay to split the Login port in iChat Menu > Preferences > Accounts > Server Settings from 5190 and change it to 443 (This is on TCP and some routers don't like the same port used twice).
You can only do this whilst Logged Out (use the Account Info tab and deselect "Use this Account")
In Snow Leopard/iChat, if you make this change, you have to Hit the Enter key to "Set" the port change.
7:56 PM Wednesday; September 22, 2010
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

IChat: Can't view "Available" Buddies or their messages

I can't view "Available" Buddies on my AIM Buddy List. I have also messaged Buddies that I know are online, and even though they can view my messages, I cannot see their messages.

Hi,
So when you message people you have Chat window on the Desktop that you can see ?
Or does it appear to zoom out of sight ?
Does the Window Menu list a open Chat (Should be at the bottom) ?
In the View Menu of iChat are you choosing to "Show Buddy Pics" ?
Is the Off Line Buddies option Ticked ?
I am trying to work out if ot is a windowing issue (Chat placed on a "Second Display" that is no longer attached) or some other issue.
9:24 PM Monday; February 6, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Can I view away buddies in menu bar?

Hi,
can i set so that see away buddies in menu bar under iChat icon. Now are see only on-line buddy, but I want also away buddy.
Thanks Jan

I do not know a way of Achieving this.
8:20 PM Sunday; February 3, 2008

Can't add any buddies

Just trying to get iChat (v.4) set up for first time on iMac running Leopard, using Bonjour.
How do we add buddies??? There's no "+" sign on the Bonjour window and we can't see another way to do it. Searching the iChat "help", it says to click the "+" sign in the buddy list window. We have no such window.
Sandy

http://www.ralphjohns.co.uk/page2.html
8:11 PM Saturday; January 26, 2008

Can't See Me OnLine

Hi to all m8s,
i have a prob with iChat. I log normal in iChat with out any problems i see my friends in friend list but they can't see me on-line all time they see me off-line. I test my account from the same place (my home) with other Mac (iMac 21.5") and its ok my friends CAN see me. Where is the problem ? Need to delete something somewhere ?
Thanx a lot.

Hi,
I can tell you that jillo85's issue was that her Buddy was Blocking here and did not remember setting it.
A full list.
If you Block a Buddy they will appear off line
The reverse is also true if they Block you.
At the same time you have to consider the Allow Lists.
If a Buddy does not have you in their Buddy list and sets "Allow Buddy List Only" then you will see them as On-line.
If they use Allow Specific People then no matter if you are in their Buddy List or Not, if you are not in that list then you are Blocked and will not see them as On-line.
Being Not Allowed is effectively the same as being Blocked.
Of the above some of the reverse settings are also true. (depending who is in your Buddy list)
The Buddy could be set to Invisible and have forgotten - their Buddy List looks OK but only the people they call can talk to them.
Of course there can also be sync issues at AIM.
Extras
If you set up a Test Mac User Account (or use another Mac User account) that is not an Admin account and set up iChat there with the same iChat Detail AND then try Parental Controls then it can effect iChat in your Regular Mac User account.
Setting the Parental Controls blocks all Buddies until you list them in the Allowed List.
This sets all your Buddies on the AIM server as Blocked.
If you then leave that Mac User Account and login on your normal Account without first taking Off Parental Controls then your Buddies Stay blocked.
You will find in your regular iChat > Preferences > Accounts > Security everyone has been added to the Blocked List.
There is more...
If you do not set iChat to Set the Status to Off Line on Quit (See iChat > Preferences > General Section) in the second (test) Mac User Account then that login can stay active as you don't fully log out.
A similar effect can be caused by a second login (Another Mac, AIM Express, IM Forwarding/Phone etc.) where one login overrides the second.
This can cause issues with deleting Buddies as well as the other Login list a Buddy List with the said Buddy in and keeps telling the AIM server they are a Buddy.
So, if on a Work Mac you set allow Specific People Only to only allow Work colleagues then you will have Blocked all others.
(obviously I have listed on one scenario and there are others to consider)
Summary.
The settings in iChat > Preferences > Accounts > Security set at either end can have a bearing.
Using Parental Controls in a Managed Mac User Account with the same iChat info/Screen Name/Buddy List can effect how the User Account you use works.
A computer or device that creates a second Login should be set to exclude being Logged in on Quit
If you feel you have excluded all other options and think the AIM Server are out of sync then delete com.apple.ichat.AIM.plist to re-establish your Connection afresh.
This .plist is found in your Home Folder/Library/Preferences
Restart iChat if Open.
8:56 PM Tuesday; May 11, 2010
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

Can't see a specific buddy

I have PCs running AIM with two different screen names - let's call them screen names H and T.
My daughter has an Mac Book Pro running iChat with a screen name - let's call it screen name B.
H and T can talk to each other using either PC. B and T can talk to each other. In fact, B has a very long buddy list and can talk to lots of people. But H and B can't talk to each other. They always appear to be offline, even though T can see them both and talk to both.
We can't find any evidence of blocking, we've deleted and re-added to the buddy list, and I've searched the internet and this forum for help. But I'm stumped.
Any ideas? Thank you!

Well....
B must know the difference between adding AIM or @mac names - so we can rule that out.
We can presume that B has not blocked H
Blocking of B by H would produce the symptoms described.
Lets leaves Both B and H misspelling each others names (Very unlikely both would)
Possibly, one has Misspelt and then has "Only Allow People in My Buddy List" set so the other person is not accepted - Would also produce symptoms described.
One person is set to be Invisible (Less likely as T would not see H either)
B has exceeded the max Number of Buddies.
Options:
Delete/Change all Blocked Lists
Remove any setting to Allow Buddy List only
Remove extra/Spare Buddies.
Use B's Screen name on one of the PCs (Or in AIM for Mac) and see how Many Buddies are in the "Recent Buddies" group that iChat does not see and drag them out and delete others where required.
If T starts a Group chat, can they pull both the others in ?
B can then use the Buddies Menu to Add the Buddy by the Name or by Dragging to the Buddy List.
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I can't see my buddies

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