I can't see my contacts higher than "S" in the alphabet/

I just switched to the new email setup and imported my contacts. However the new sywtem will not display  any contacts above "S" in the alphabet. How do I do this or how can I switch back to the old method?
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 Sorry to hear that you are having this issue, by providing the following basic information, we will be able to help address your issue more quickly.  Please fill out the secure form I have sent you via PM and PM me back once that is complete and I will look into your issue.  Thank You for your time.
Adrienne
Verizon Support
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