I can´t see my iphone on mi pc

Hi, when i conect mi iphone to my laptop, the driver device is not correct. what can i do?
thanks regards.

Is it a Powerbook or a Macbook Pro?
A Powerbook is not capable of running a version of iTunes that will work with an iPhone 5 (which I'm assuming you have, since it's the only iPhone that runs iOS 6.1.4, which you indicate you have).

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After updating OS on my Retina MacBook Pro to Mavericks 10.9.3 with iTunes 11.2 I succesfully transfer one album over Wi-Fi to my iPhone 5 with iOS 7.1.1.
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I tryed to restart my MacBook but from there can't see my iPhone anymore.
I checked that the MBP and iPhone are on same network.
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Hello Barbara4090,
When the iPhone unmounts from iTunes during the backup phase, it can be due to some unreadable data on the iPhone that iTunes cannot deal with. It could be data saved by a third party APP on the iPhone, but there's no easy way to determine the what data may be causing the issue.
First try resetting the iPhone by holding down the sleep/power button and home button until you see the Apple logo (ignore the "Slide to Power Off" prompt).
Connect to iTunes and Sync to test.
Next would be to determine whether the issue is actually with the iPhone or the MacBook Air.
You mentioned that you also use an iMac.
If the iMac is running at least 10.4.11 and has a current installation of iTunes 8.0.2 on it, you can use the iMac to isolate the source of the issue.
If you have essentially the same information on both computers, you can do this test in the existing user on the iMac.
If you'd prefer not to intermingle any data from the iPhone you can create a new User on the iMac and test:
http://support.apple.com/kb/HT3309
Before connecting the iPhone to the iMac, put a check in the "Disable Automatic Syncing for iPods and iPhones" in the Devices section of iTunes Preferences.
Connect the iPhone and then right-click or control-click on the iPhone under Devices and choose "Backup."
If the iPhone cannot be backed up on the second computer, then it is due to some unusable data on the iPhone that cannot be backed up.
After the test, you can delete the new User if you created one.
If that is the case, then you may need to restore the iPhone and choose the option to restore from a previous backup at the end of the restore process:
http://support.apple.com/kb/HT1414
I would do this on the computer that you normally sync the iPhone with.
If, on the other hand, the iMac can backup the iPhone successfully, then there is possibly an issue with the MacBook Air or it's software:
http://support.apple.com/kb/HT1224
Hope that helps,
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Hi there 3eboo,
You may find the troubleshooting steps in the article below helpful.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W.

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Did you try the troubleshooting tips in this article? iOS: Device not recognized in iTunes for Windows

Hallo. My computer can't see my iPhone 4 when I open iTunes. iPhoto sees my iPhone as a device, but can't see its photos, although it recognizes how many photos there are. Some help? Thanks

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My computer can't see my iPhone 4 when I open iTunes. iPhoto sees my iPhone as a device, but can't see its photos, although it recognizes how many photos there are. Some help?
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Did you also read that same link you provided and see this "With iTunes 10.3 or later and iOS 4.3.3 or later, "?
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It's a long shot but the method posted by Robin Johnson in this post might work for you:
Robin Johnson
This solved my questionRe: ios update problem - 7.1 11D167 iphoto not picking up new photos
Mar 20, 2014 7:15 AM (in response to JdinPa)
I figured out the fix for the Mac users having this problem. I connected my iPhone to my iMac and started iTunes. A dialogue came up in iTunes, I OK'd that and then OK'd the usual "Do you trust this Mac" that comes up on my iPhone.
Suddenly Image Capture launched itself and there were all my photos, ready to be downloaded.
OT

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Hello Brigid M,
I understand that your devices are not recognized by iTunes when connected. The following article may help to resolve your issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
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I can´t see my iphone on mi pc

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