I can't see my itunes library screen, I can't see my itunes library screen

Not sure what I did but it shows itunes open on the top gray line but I can't bring the screen up that shows all of my content. I have to force quit itunes to shutdown?

OK, Problem solved. Software on Apple TV was VERY outdated. It had been sitting in the box for over a year and needed an update. Problem solved!

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I downloaded 11.1 but now can't access the store, can only view my library. I've reinstalled but still get a blank, white screen when I try to go to the itunes store. How can I get to the store for purchases?

I downloaded 11.1 but now can't access the store, can only view my library. I've reinstalled but still get a blank, white screen when I try to go to the itunes store. How can I get to the store for purchases?

In iTunes prefs>Store - is the Store check box unchecked?
Did you repair pemissions with Disk Utility?
MJ

In the latest verision of ITunes (downloaded yesterday) I can no longer see how large (in GB's) my music library or playlists are. This is a very valuable function and it seems to have disappeared. Anyone know where it is?

In the latest verision of ITunes (downloaded yesterday) I can no longer see how large (in GB's) my music library or playlists are. This is a very valuable function and it seems to have disappeared. Anyone know where it is?

Go to the View menu and turn on the Status Bar. If you don't see the menus, go to the small icon with the arrow at the extreme upper left and select "Show Menu Bar":
Regards.

HT1209 My Itunes Library and iPhone have fallen out of sync on music over the yearsare - how can I compare my itunes library with my Iphone to see what songs are missing from my library so I can then bring my Library up to date

My Itunes Library and iPhone have fallen out of sync on music over the yearsare - how can I compare my itunes library with my Iphone to see what songs are missing from my library so I can then bring my Library up to date

Hello Solid Buck,
Thank you so much for providing the details about the duplicate song issue you are experiencing. It sounds like you would like to remove the duplicate songs that will not play on your iPhone, but when you connect it to iTunes, iTunes only shows you one copy of the song on your iPhone.
In this situation, I recommend deleting the individual songs that do not play directly from your iPhone. I found the steps to do this on page 61 of the iPhone User Guide (http://manuals.info.apple.com/en_US/iphone_user_guide.pdf):
Delete a song from iPhone: In Songs, swipe the song, then tap Delete.
Thank you for using Apple Support Communities.
Best,
Sheila M.

I have a new Apple TV which is working fine except that I cannot access .mov files which are in my iTunes Library. How can I get to these? I can run them on my computer and select Apple TV on the screen, but the Apple TV goes to a black screen

I have a new Apple TV which is working fine except that I cannot access .mov files which are in my iTunes Library. How can I get to these? I can run them on my computer and select Apple TV on the screen, but the Apple TV goes to a black screen

Mov is a container format, you'd need to look at the codec used by the movie file inside the container to know whether it will work with the Apple TV or not.

How do I view a movie I rented and downloaded to my computer on my apple TV. The ATV is not seeing the rented movie in my shared itunes library? I can't seem to transfer the rental to the ATV from the computer!

How do I view a movie I rented and downloaded to my computer on my apple TV. The ATV is not seeing the rented movie in my shared itunes library? I can't seem to transfer the rental to the ATV from the computer!

Dear friends,
Thank you for responding to my problem so promptly. Frankly, I did not expect to hear from people so soon! The fact is that as soon as I posted the question, I was shown a number of similar queries and managed to find the answer. I have to say it's not intuitive! I have an apple TV original version. Apparently I had the ATV on streaming and not syncing. Streaming does not allow you to stream a rental from your computer whereas you can sync and transfer the rental from the computer!
Thanks again.
Colin

I downloaded the Special Edition of 'Avatar' with the included 'Extras'... I use to see them in my iTunes library, but, can no longer locate them anywhere on my computer or in the iTunes library files! What happened?

I purchased 'Avatar' The Special Edition with the included Extras with a gift card. I had enough money in my account to cover this purchase. I only got to watch the 'Extras' for one or two times, and now, they have vanished! They no longer appear in my iTunes library or anywhere on my computer! Where are they and how do I regain access? The movie, itself, is still in the library...only the downloaded 'Extras' are gone!

Visibility of the Podcasts section is controlled from within the Edit > Preferences dialog.
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
Missing tracks
Typically this can happen because a file or folder is accidentally shunted to the wrong location. iTunes can also get confused if it expects to be talking to an external drive which isn't there. If will often reset the default media folder location and may have trouble finding files in the old folders.
Select one of your tracks that is missing in action. Press CTRL-I to Get Info. Cancel when asked to try to locate the file, then look at the location given on the summary tab. This where iTunes thinks the file ought to be? Now find out where it actually is. Post back the two locations for comparison. I should be able to give you some steps to reconnect everything once I can determine which of the things that might have gone wrong is most likely in your case.
When you get it all working make a backup!
tt2

Hi...i'm still using the old iphone 3G...my phone is no longer charging...when i tried to charge it, what i see on the screen is the usb cord with the arrow pointing the itunes logo...can someone help me?

hi...i'm still using the old iphone 3G...my phone is no longer charging...when i tried to charge it, what i see on the screen is the usb cord with the arrow pointing the itunes logo...can someone help me?

It sounds like your phone is in recovery mode, which means it needs to be restored through iTunes on your computer in order to get out of it.

When copying songs to my itunes some of the songs don't show up in the library. I can see that they are being downloaded/copied to my itunes, but I cannot locate them in my library.

When copying songs to my itunes some of the songs don't show up in the library. I can see that they are being downloaded/copied to my itunes, but I cannot locate them in my library?

Do you have a Recently Added playlist? Can you see them there?

I have an iPhone 4. I tried updating it tonight to iOS7 through my just updated iTunes. I received an error message telling me the update couldn't be completed. My phone then went to the screen asking me to connect to iTunes which can't see my phone. Help

I have an iPhone 4. I tried updating it tonight to iOS7 through my just updated iTunes. I received an error message telling me the update couldn't be completed. My phone then went to the screen asking me to connect to iTunes which can't see my phone. Help!!

micron12
Hi I had a simular problem with my iPhone 4 and iPad 3 and found that the USB connection on the computer was at fault so I moved the connection to a USB port on the Mother board.This curred my problem,see if ti works for you.
Windows 7 and windows XP

HT1473 I purchased a cd and downloaded to my itune library, but I can not see it as an ALBUM, only individual track?

I purchased a CD and downloaded all the 16 songs in Itune Library? When I went to my Itune to open the album of 16 songs, instead I saw 16 individual track with no name or title? I don't want to see individual track, I want to see as an album. Can any one help?
Thanks
Mark Moradoff
email:[email protected]

Not sure what would cause that. Try deleting all the songs and re downloading them.
From iTunes Store go to Purchased in Quick Links on the right.

I imported photos from an old iPhoto (2001) to photo library and can now see them as thumbnails but not when I click on them. The screen is black cannot see or print either. Is there any way to salvage those old photos? I now use iLife09. OS 10.6

I imported photos from an old iPhoto (2001) to photo library and can now see them only as thumbnails but not when I click on them. The screen is black cannot see or print either. Is there any way to salvage those old photos? I now use iLife09. OS 10.6

Did you import the old iPhoto library into the new one? That's not what you want to do because you will import all of the original, modified and thumbnail files as if they were original files. Lots of duplicates and useless small photos.
Do you have a backup copy of the library that you imported into to? If you do then bring it in and then use iPhoto Library Manager to merge the two libraries into a new, 3rd library.
If you don't then you'll have to try to fix the current one and then cull out the duplicates and small useless photos as follows: make a temporary, duplicate copy of your library and apply the three fixes in order as necessary.
Fix #1
1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your HD/User/Home()/ Library/Preferences folder.
2 - delete iPhoto's cache file, Cache.db, that is located in your HD/User/Home()/Library /Caches/com.apple.iPhoto folder.
3 - launch iPhoto and try again.
NOTE: If you're moved your library from its default location in your Home/Pictures folder you will have to point iPhoto to its new location when you next open iPhoto by holding down the Option key when launching iPhoto. You'll also have to reset the iPhoto's various preferences.
Fix #2
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Select the options identified in the screenshot.
Fix #3
Using iPhoto Library Manager to Rebuild Your iPhoto Library
Download iPhoto Library Manager and launch.
Click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option
In the next window name the new library and select the location you want it to be placed.
Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
If this doesn't fix the problem you'll have to start over from scratch and create a new library from the files inside the Originals folder of your current library. But first you should cull out the small photos that would be the thumbnails from the 2001 library.
Move the Originals folder to the Desktop, open and do a search for Kind=photo, File size is less than 10 KB. That should find all of the thumbnail files which you can then drag to the Trash. You might have to make that less than 50 KB. Then Import the remaining photos into a new iPhoto library.
OT

I cannot connect to Home Sharing on iTunes, so that I can send movies and TV shows to another computer. The other "library" does not come up in the box on the upper right side of the iTunes screen. I tried disconnecting each computer from Home Sharing.

I cannot connet to Home Sharing on iTunes, so that I can send movies and TV shows to another computer. I cannot find the name of the other computer in the "Library" box on the upper right side of the iTunes screen. Do I need to have the other computer connected to the Cloud?

Mkae sure you have enabled Home Sharing using the same AppleID on both computers.

My iPad screen is extremely damaged, I need to wipe iPad clean but can't see the screen. Can I control iPad settings through my pc/iTunes?

My iPad screen is extremely damaged, I need to wipe iPad clean but can't see the screen. Can I control iPad settings through my pc/iTunes?

You can try an alternative.
This is the quickest thing that came to mind, but if you want to wipe it with no care of the data on the device at all:
Place device in recovery mode (turn off device > hold home button + plug in to iTunes (WHILE HOLDING BUTTON)).
iTunes will give you an error saying it detected a device in recovery mode, you need to restore to use device. Restoring device is a factory reset. AKA a wipe of the device
article for recovery mode: http://support.apple.com/kb/ht4097

Videos not showing in ituness library but I can see them in itunes folder on my mac

I just bought an apple tv and am trying to learn how to upload vidoes to itunes so i can see them on my apple tv. I have addes 3 file and can see them on my apple tv, however I can only see one of them in the itunes library? I can see all three files in users/music/itunesmedia/homevideos.
Any tips would really help understanding this

If i go to the music folder in windows explorer and click on the song there it willo then show up in itunes.
I really dont want to do this for my entire library, any thoughts on how to fix this issue?

Using most recent version of iTunes with Iphone 5, I cannot see the phone screen on iTunes.

I am using the most recent version of iTunes and when I connect my iPhone 5 to my Windows 7 pc, I can no longer see the screens for the iPhone in iTunes. I want to see them so I can rearrange my app icons. I see the apps but not in a iPhone screen view and they cannot be moved.

First, are you positive it is really not there? Have you looked in your iTunes folder in your Music folder, and in the media folders there? Do you see your media files?
If your media are gone it is a lot easier to restore from a proper computer backup. Your i-device was not designed for unique storage of your media. It is not a backup device and media transfer was planned with you maintaining a master copy of your media on a computer which is itself properly backed up against loss. Syncing is one way, computer to device, updating the device content to the content on the computer, not updating or restoring content on a computer. The exception is iTunes Store purchases which can be transferred to a computer.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only purchases from iTunes Store
For transferring other items from an i-device to a computer you will have to use third party commercial software. See this document by turingtest2: Recovering your iTunes library from your iPod or iOS device - https://discussions.apple.com/docs/DOC-3991

I can't see my itunes library screen, I can't see my itunes library screen

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