I can't see my photos in iCloud Photos on my PC even after tech support, reboot, manual sync and backup. Help?

I'm using an iPhone 5S. When I take photos, they do not seem to sync to iCloud Photos on my PC. I have nine photos in that folder, from one date back in May, but none before or since. I spent hours with tech support today, and we rebooted the phone, rebooted iCloud, checked all the settings, etc etc. The Tech said that she could see photos being uploaded, so we thought it was fixed. However, those photos still have not appeared in the iCloud Photos folder on my PC (Windows 7). I'm using up-to-date versions of iOS and Windows. As a work-around, I've been using Dropbox to transfer photos to my computer, but I'd rather not have to use a work-around with such an expensive piece of hardware.
I'm frustrated because the issue is not resolved, but it seems that I'll have to pay to get more tech support. Jerks.
Anyone have any ideas?

Getting photo stream to work on a PC can be hit or miss.  There's a long discussion on this with various solutions offered here: My Photo Stream is empty with iCloud Control Panel 3.0.  What worked for me was to change the default iCloud Photos location back to /Photos/Photo Stream.

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