I can't see my purchases in itunes anymore.

I can't see my purchases in itunes anymore, the names of the tv shows that I've purchased are there in gray, but when I click on them, nothing happens. They are no longer available for download. Can someone help me figure out why?
It happened after I deleted Safari as my browser and changed over to Firefox and also switched to the Mavericks operating system.

Ditto, since the Mavericks update, the Purchased screen on my late-2012 iMac is just a blank white screen.  Works fine on my mind-2013 MacBook Air updated to Mavericks, but not the iMac.

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