I can't see the thumbnail in the Assets Panel.

I have downloaded the newest version of PE 12 and when I download the AVI files into the assets panel, they appear, but appear black and not as any thumbnail that I can identify when trying to do my editing. I can view them in the timeline and they play just fine, but I have a lot of clips and I can't sort through the ones that I want to use if I can't identify it in the panel. All of the other clips show up just fine, but these AVI files (mpeg2) won't give me the thumbnail view that I need. I'm using Windows 7. Any ideas?

lugeman13
We have a lot to sort out here. Your information has been very helpful but still some gaps.
1. When you look at the file on the computer hard drive (before it ever see Premiere Elements, what is the file extension, .mod or .avi?
2. When these video were originally recorded by the JVC camera, were they recorded as mod 4:3 or mod widescreen 16:9?
3. Mod standard and especially Mod standard widescreen have been highly problematic for Premiere Elements (any version). Is there any chance that you or someone else could have been trying to convert these files to something else and that the something else might be the problem now?
4. Would it be possible for you to post a screenshot of the Properties readout that you get for the file when you right click its thumbnail in Project Assets and select Properties?
There have been two classical remedies for .mod file
a. standard or standard widescreen, rename the file extension from .mod to .mpg before file import into Premiere Elements
and
b. for mod standard widescreen, use Premiere Elements Interpret Footage to correct the 4:3 look for the intended 16:9 video
More on those matters later.
We will be watching for your follow up.
Thanks.
ATR

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