I can't see the vidoe picture on itunes

i bought lots of videos on itunes now i can't see the picture all there is are static i need help if anyone can help me just reply back thank you

Ah I see thanks for that, can I ask a further question please? Up until recently my family all shared one iTunes account and used that to transfer music to our apple devices, my son has recently upgraded his phone and now has his own apple ID, is there any way of sharing access to our original iTunes account so he can download previously purchased music onto his new iphone4? This is the reason I was trying to go down the Shared route, in the Apple shop a technician told us we could save all the music onto shared and then upload it to the additional iTunes account but I can't work out how to do this.

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