I can't seem to activate any downloaded application...only trial versions are offered

Hi All,
I signed up for the Cloud and downloaded the Applications Manager. After that i installed PS and AE.
Upon start both programs will tell me that i am in trial mode. Signing in doesn't help.
I can only continue trial or license. The latter asks me for a serial.
How can i start using these applications without that trial mode?
Thanks

We are investigating the problem.

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