I can't seem to download anything on firefox.

The download manager appears and it cancels the download immediately. I click the refresh button and it starts to download but when it is finished, I can't find the icon anywhere on my computer and I did a search. What's going on? I am not very computer savvy. Help!

Launch iTunes on your computer.
From the menu bar click iTunes > Preferences then select the Advanced tab.
Click Reset warnings and Reset cache
Click OK.
Restart your computer, launch iTunes.
Click Store > Check for Available Downloads...

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