I can't seem to download anything on my iTunes when I use Check for available downloads. I have preorders that I can't download cos it just says 'iTunes store temporarily unavailable' even tho when I actually go on iTunes itself it work fine..

I've been in contact with Apple support team regarding this issue. I have about 9 items available for download(preorders mostly) but it's not listed under download. When I click on Check for available download, a message with 'iTunes temporarily unavailable' appears but when I go to the iTunes store itself, its working just fine. I've already been charged twice for the same movie which Apple have kindly refunded me for one of them but I still haven't managed to download that movie yet. Apple says its a problem with my computer and given me all sort of ways to rectify the issue and still no hope. Everything else seems to work just fine including the actual iTunes store, wifi syncing and cable syncing etc. Can somebody help me with this if you know how to solve this problem or if you've had the same issue now or before?
I am using the latest Software updates on my iTunes and these 9 items were purchased whilst on this new updates

Launch iTunes on your computer.
From the menu bar click iTunes > Preferences then select the Advanced tab.
Click Reset warnings and Reset cache
Click OK.
Restart your computer, launch iTunes.
Click Store > Check for Available Downloads...

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http://www.apple.com/support/itunes/contact.html?form=account&topic=iTunes%20Sto re%20Account%20and%20Billing&subtopic=Billing%20Inquiries

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Howdy lucyandjames,
Thanks for using the Apple Support Communities.
From your post I understand that on March 11th you were unable to connect to the iBooks Store. The iTunes Store services were experiencing issues at that time, which includes Game Center services, iTunes Store, App Store, and the iBooks Store. You can see the history of the downtime in the link below for March 11. If you continue to have issues connecting, please let me know.
Apple - Support - System Status
Take care,
Alex H.

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Launch iTunes on your computer.
From the menu bar click iTunes > Preferences then select the Advanced tab.
Click Reset warnings and Reset cache
Click OK.
Restart your computer, launch iTunes.
Click Store > Check for Available Downloads...

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Hi runner_girl7585,
Thanks for using Apple Support Communities. If you weren't ever able to watch your rental movie, you can report this to the iTunes Store:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Cheers,
- Ari

I preordered Tamar Braxton album and it is not downloading. It just says purchased. How can I access my preordered album?

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so far, no luck.

I can't seem to download anything on my iTunes when I use Check for available downloads. I have preorders that I can't download cos it just says 'iTunes store temporarily unavailable' even tho when I actually go on iTunes itself it work fine..

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