I can't seem to get my security questions correct and change them?

hi trying to buy apps and I'm asked to answer the security questions which I cannot remember setting thus I cannot answer them Which is stopping me from purchasing anything. Help please

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a rescue email address or a Security Questions issue, then see:
         If you forgot the answers to your Apple ID security questions - Apple Support.
         Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
     4. Account security issues almost always require you to speak directly to an
         Apple representative to securely establish your identity as the account holder.
         You can set it up so that Apple calls you, either immediately or at a time
         convenient to you.
            1. Go to www.apple.com/support.
            2. Choose Contact Support and click Contact Us.
            3. Choose Other Apple ID Topics and choose the appropriate topic for
                your issue.
            4. Follow the onscreen instructions.
         Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                        Apple ID- All about Apple ID security questions.

Similar Messages

  • I can't seem to reset my security questions, also having a hard time adding a rescue email

    I have tried to read on how to reset my security question, but was having no luck.  I finally reach max attempts.  I read how use a rescue email, but can't seem a place to add a rescue email.  I see the area where I can add an email, but it is not a rescue email. Thanks

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    Adding or changing the rescue email requires correctly answering two of the questions.
    (97425)

  • HT5312 I do not have a rescue e-mail, who can I contact to get my security questions answered????

    I do not have a rescue email, have an iTunes account, but forgot security guestions. Is there a "person" I can "talk" to? I went to the support page, this did not help me.

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (99044)

  • TS2446 I can't seem to answer the security questions after I sign in to iTunes   They keep coming up wrong

    I bought. New iPhone 5.   Went to iTunes to buy song had to put my apple password on.  They said since this is a new phone I have to answer secrurity questions.  The answers didn't.  Don't know why

    1. See my User Tip for some help: Some Solutions for Resetting
        Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for
            support and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions
    5. For online assistance use Apple - Support - Express Lane

  • HT1911 I answer my security questions correctly and still can't access my account

    What action can I take to access my account after I provided the answers to the security questions and the system says my answers are incorrect.
    I know they are correct

    You might want to get confirmation on the answers per http://support.apple.com/kb/HT5312 or by using the ExpressLane at https://expresslane.apple.com and then iTunes and iTunes Store.  Might be worth changing them if they suggest doing that.

  • HT201303 How do I get my security questions if I forgot them

    I can't download anything because I forgot my security questions I need help

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
    Go to: Apple Express Lane;
    Under Product Categories choose iTunes;
    Then choose iTunes Store;
    Then choose Account Management;
    Press Continue;
    Now choose iTunes Store Security and answer the bullet questions, then click Continue;
    Sign in with your Apple ID and press Continue;
    Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
    Click Send.
    You should get a response within 24 hours by email.
    Presently there appears to be problems on Apple's end, so it may be quite some time before they respond.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
    on the device that is asking you for the security questions go to "settings", > "store" > tap the Apple ID and choose view"Apple ID" and sign in.
    Tap on payment information and add a credit/debit card of your preference then select "done", in the upper right corner
    sign out and back into iTunes on the device by going to "settings"> "store" > tap the Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you should be asked to verify your security code for the credit /debit card and NOT the security questions.
    At this time you can remove the card by going back in to edit the payment info and selecting "none" as the card type then saving the changes by selecting "done". You should now be able to use your iTunes store credit without answering the security questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • Can I apply electronic signatures to secured PDF's and hide them?

    Hello,
    I currently have our product datasheets on secured PDF's (approximately 40,000 of them). We post these datasheets directly onto our website.
    What I am looking to do is to have 3 people electronically sign-off on each of these datasheets, before they are posted on our website -- however I do not want these signatures visible to the public.
    Thus, can I use electronic signatures with secured PDF's? And can I hide these signatures?
    Also, I have watched some of Adobe's videos as it pertains to group editing. Do you have any recommendations for more resources regarding this? How would I make sure that "Jim" doesn't sign something with "John"'s name?

    When they cannot be opened I forget what it says.  That's not much help I know.  File not found or something like that.  I can open an attachment from an e-mail see it, then save it to my computer and e-mail it to someone and they won't be able to read it. I will go back and check on it and sure enough I can't open it again. Frustrating.
    TWINUI is the name of the reader that came with Windows 8 on my Surface Pro3.

  • How do I get my security questions if I forgot them?

    If I forgot my security questions, could I send the answers to my email? Or how would I get them? I forgot the answers.

    Unless you previously set up a rescue email address, you need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (95674)

  • How do I get my security questions recovery email changed

    i forgot my security questions and it says my recovery is [email protected]. I want to change it doess anyone know how to.

    The easiest way is to call Apple Technical Support.
    http://support.apple.com/kb/HE57

  • HT5312 How do I get my security questions if I forgot them?

    Need Help with finding out my security question answers if I forgot them.

    See your duplicate thread : https://discussions.apple.com/message/23138064#23138064

  • I forgot my security questions , how to change them?

    Could anyone help me ?

    Forgotten Security Questions / Answers...
    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions
    Note:
    You can only set up and/or change a Rescue Email Before you forget the questions/answers.

  • HT5631 security questions - how to change them "for good"

    The process to change the security questions is extremely confusing. Your instructions on apple support are not complete. You suggest to click on a button to turn off a two-step verification but that button does not exist.

    Hi scorpiant,
    If you are having issues changing or resetting your Apple ID security questions, you may find the following articles helpful:
    Apple Support: Frequently asked questions about Apple ID
    http://support.apple.com/kb/ht5622
    Apple Support: Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/ht5312
    Regards,
    - Brenden

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    802-454-4675 Cell: 813-230-3940 [email protected]

  • HT5312 I can't seems to recover the security questions at all no matter what?!?

    So i have been having this problem for a month now, & am still trying to solve it, the real problemn is that when i try to purchase an item it asks me to answer my sequirty questions which i forget what they were & i can't make any purchases, only able to download free contents, i have emailed apple support team, they told me to email the other person, then i recived an email from him/her
    then he told me to call the Saudi arabia support page, & in that page it suggested that i send an email once again, which i have done actually anyway? so why again? i have asked from the person i have received email from is that it told me the same solution, after i received the answer from the email, i was told that i should call the Apple Secutrity team, which i tried anyway, but it doesn't seems to work
    so now the only step i haven't done so far is calling the apple security team number, how can i call them from Saudi Arabia? since i'm from there? any solution? thanks
    ps: yes my itunes store is US & i use an ipad 4 & iphone 4 s (i also lost the email from apple so i can't remember all the exact details)

    Hello Ban-Ban,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Saudi Arabia
    (44) 0844 209 0611***
    www.apple.com/sa/support/
    *** £0.05p per minute when dialed from a landline within the UK. Call charges may vary when calling from a mobile phone.
    Best of luck,
    Mario

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