I can't seem to reinstall OS X Mavericks after trying to restoring my IMac it said, "Could not find installation information for this machine."

I can't seem to reinstall OS X Mavericks after trying to restore my IMac to factory settings. It said, "Could not find installation information for this machine."

Recovery Partition – Recreate Without Reinstalling
Recovery Partition – Recreate Without Reinstalling (Requires Installer)

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  • I get a message of "Could not find installation information for this machine." after trying to Reinstall Mac OS X.

    I would like to repartition the Main HD to two Partitions but could not do so and keep on getting an error message of "Could not unmount disc.." so I tried choosing the "Macintosh HD" partition and tried Partitioning it but the option is not available. So to my frustration I tried clicking on "Erase" to see whether doing so would allow me to finally partition my HD but still can't. And now since I erased my Macintosh HD partition I could no longer boot to Lion.
    Before doing the above steps I downloaded the Lion Recovery Disc Assistant and created an external Recovery HD using an 8GB flash drive. I used this as startup destination by choosing it as boot destination from pressing Option before startup. I tried using Mac OS X  Utilities to Reinstall Mac OS X from the external drive but I only get "Could not find installation information for this machine." message. I also tried booting from the Recovery HD partition on the HD but i also get the same message.
    I have a new iMac that came with OS X Lion 10.7.
    Anybody have idea how to fix this?

    Partitioning on-the-fly may fail if the disk is too fragmented. You cannot run Erase for the internal disk as it contains its system components. The same if trying to run Boot Camp in order to create the Windows partition, it may fail if disk is too fragmented.
    If I correctly understand what you want, then you must boot from an external disk, therefore copy Lion to a 4 GB (or higher) flash drive, run the installer, and then choose the option to partition the disk, this is done after rebooting into the installer from the external drive. You cannot do that if the Lion installer is on the internal drive as it cannot erase or repartition itself.
    If this fails (did you try this?), then perhaps you can try to create a Lion boot flash or DVD by using a non-Apple app called Lion DiskMaker, when ready restart, after chime press option / alt key, then choose to boot from this newly created boot disk or flash drive. This reportedly works OK (tried with an older version of Lion, not recently, was OK). It is better to work with a flash drive, Lion is not optimized to run from optical media.
    WARNING: disregarding the method, you MUST always back up your data when repartitioning or installing / reinstalling.
    Hope this helps to solve you issue. Before any attempt, backup, backup, backup.

  • Reinstall OS x "could not find installation information for this machine"

    Early 2011 MacBook Pro upgraded (on-line) from Lion to Mountain Lion.
    Going to Rocovery Console (Command+R) during startup and choose "Reinstall OS X".
    Clicking Continue in  OS X Mountain Lion  window, clicling contionue in
    "To download and restore OSX, your computers'elidgilibility will be veryfied with Apple"
    and got error:
    Could not find installation information for this machine.
    Contact AppleCare.
    Well, when I retirn from the office, AppleCare is not working anymore.
    Any idea what to do?
    Thanks.

    Singapore ISP  Singtel is having issues with Apple Internet Recovery.
    There is a need to add proxy access via port 8080.
    Since I can't even get into Recovery mode, this info doesn't help.
    So, I call up Apple hotline and explain the whole picture.
    Was fortunate that Apple has similar feedback from Singapore user.
    So, was told to just bring down Mini to service provider.
    Problem solved some what.
    Service provider only reinstate the ori OS X Lion.
    Back home, I download and install ML.
    This time, made a copy of ML installer in USB stick for future usage.
    I guess the only way around this is getting someone to just install Lion or ML, if Internet recovery doesn't work.

  • I got this Could not find installation information for this machine. what i should do now? i can not use my mac, i got this Could not find installation information for this machine. what i should do now? i can not use my mac

    i erased my mac then i tried to download the os x mavericks, wich i had before ; however, i got this Could not find installation information for this machine.

    You should not have erased anything. Maverick uses some of the applications from the older software and now that you have erased part of the Operating System you are going to need the Original Install disc's that came with your machine. Hold down the C key while installing then do all of the Software updates then you can install Maverick.

  • Can´t reinstall maverick, "could not find instalation information for this machine"

    I cant´reinstall Mavericks, a baner say "could not find intalation informacion for this machine"

    Can you select "This solved my question" on your last post. You won't get any points but it will let us know that you no longer have a problem that we need to address.
    Thanks,
    Clinton

  • Erased my Harddisk, coudnt reinstall Mac Os Lion from internet recovery as it says "Could not find installation information on this Machine"

    Hi, i just got this Macbook Pro last October and recently i wanted to have a clean install of Mac Os Lion so i erased my harddisk in disc utilities, and found myself unable to install back Mac Os Lion from the internet.. It says 'Coudnt get installation information on this machine', I don't think my internet is the issue as ive tried installating it in both of my houses :/. Tried asking my friend.. he ended up screwing things up in Disc Utilities. If i recall carefully.. My Disc utilities used to look like this
    500GB Toshiba Harddisk
    -Macintosh HD
    -Disk1
    Mac OX Base System
    but now its just
    500gb Toshiba Harddisk
    -Mac OX Base System
    Sorry if i don't know what i'm talking about as i'm quite new to using a Mac and any help would be appreciated, thanks!

    The fix is to use Disk Utiilty to make the Lion Partition a tiny bit smaller.
    https://support.apple.com/kb/TS3926
    https://discussions.apple.com/community/notebooks/macbook_pro?view=documents

  • Can not find installation information for this machine

    i keep getting the following message: could not find installation information for this machine contact apple care? Pleaes help anyone.

    The following previous discussion may help. Several of the posts mention internet connection related issues. https://discussions.apple.com/message/21501061#21501061

  • HT4848 Can't find "installation information for this machine"

    I have a brand new Mac Mini that came with Mountain Lion Server pre-installed. After having some difficulty(s) migrating from Snow Leopard I wish to revert to a clean re-install and start over. When I attempt to do this I get "Could not find installation information for this machine."
    Any help appreciated.
    Urgent !!!
    Thanks,
    Aunty

    How are you trying to do the re-install? Are you using the Recovery HD or Internet Recovery. Information here on how to proceed:
    http://support.apple.com/kb/HT4718
    If you do an erase and install so that the Mac needs to be setup as if straight out of the box, then Setup Assistant is probably a better way of restoring your data from backup. Details here courtesy of Pondini:
    http://pondini.org/OSX/SetupLion.html

  • I recently bought Mac book air and was doing a fresh install of 10.7 and I erased my hard drive and now want to reinstall osx but it keeps telling me that it can't find install information for this machine and to call AppleCare.

    Any one have any suggestions?? AppleCare is closed right now

    Hmmmm... 
    When you say OSX, which version do you want to reinstall? 
    Was the MacBook Air new when you bought it?  Did it originally come with Lion?  Mountain Lion? 
    When you say you erased your hard drive, did something go wrong while you were installing Lion? 
    Were you installing it from a file downloaded from the App Store, or from another source?
    When you press and hold "Option" while you boot up, does "Recovery" come up as an option to boot your computer?
    If so, you can reinstall Lion from the recovery part of the drive and (hopefully) everything should be fine.
    Let me know if you still need a hand with your MacBook and we'll see if we can get you going again.

  • After downloading iOS 6, I can't seem to shut down my phone after holding the lock and slide key. Phone not jailbroken

    After downloading iOS 6, I can't seem to shut down my phone after holding the lock and slide key. Phone not jailbroken

    You mean lock and home key right? I have the same problem with my 4th gen iPod touch. Seems as though if I hold the buttons again a 2nd time, the iPod automatically restarts as it loads the apple screen that appears when you turn on the iPod/iPhone but I can't get the iPod to stay turned off.

  • Hi there, i erased my macbook and trying to reinstall it, i keep getting an error message"could not find installation for this machine" please what can i do?

    Hi There,
    I erased my macbook and trying to reinstall it, i keep getting an error message "could not find installation for this machine" what must i do please?

    It is the internet connection.
    Try again or another internet connection.

  • I am a student who subscribed to the 9.99 photography package, I didn't realize there was a discount for students.  I would like to upgrade to the full package with the student discount.  I can not find the option for this. How do I do this?

    I am a student who subscribed to the 9.99 photography package, I didn't realize there was a discount for students.  I would like to upgrade to the full package with the student discount.  I can not find the option for this. How do I do this?

    Hi Djmontanalv,
    Please go through the link below.
    http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
    Regards,
    Anand

  • When I use 32 bit version I easily find plugins but for Nighty 64 bit I can not find some plugin for this browser what can i do I don't want to return back to 32 bit please advice

    When I use 32 bit version of Mozilla I easily find plugins but for Nighty 64 bit I can not find some plugin for this browser what can i do
    I don't want to return back to 32 bit I love Nighty 64 bit and I'm satisfied with performance
    what can I do please advice ?

    Many plugin vendors haven't updated their plugins to work with x64, or you have to download a special x64 version (Flash and Java for example). Which plugins is it that you are having problems with?

  • When i tried to reinstall my lion to macbook pro 15'' and connect it to the net it says no installing information for this machine? what's that means??

    when i tried to reinstall my lion to macbook pro 15'' and connect it to the net it says no installing information for this machine? what's that means??

    The internal drive has failed.
    Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.
    Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional — ask if you need guidance.
    If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
    Keeping your confidential data secure during hardware repair
    *An SSD doesn't need to be zeroed.

  • My iPhone 4s screen went black. I can hear the phone receiving messages though. I tried to restore through itunes. I failed because "find my iPhone" app is on, I cannot switch it on since the screen is black and I can't see

    My iPhone 4s screen went black. I can hear the phone receiving messages though. I tried to restore through itunes. I failed because "find my iPhone" app is on, I cannot switch it on since the screen is black and I can't see

    Instead of trying to restore through iTunes, use the Find My iPhone to your advantage.
    Either go to www.icloud.com and perform a remote wipe of the device via FMiP, or download the FMiP app to another iOS device and do it from there.
    A remote wipe will also restore the device back to factory settings.

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