I can't seem to reset my apple security question. I neither have an other e-postadress i can send it to

Please help me

If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

Similar Messages

  • HT5312 my name is luis and i can not reset my apple security question i need help

    i can not reset my apple security question

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • How do i reset the apple security questions

    How do I reset the Apple security questions?

    Apple ID Security -
    Telephone Apple Care for your country and ask for the Account Security Team, then request help resetting the questions.
    Or use this link for contact by internet-
    http://www.apple.com/support/appleid/contact/
    Choose Other Apple ID Topics and then Apple ID Account Security

  • How to reset my Apple Security Questions?

    How to reset my Apple Security Questions?

    Read here:
    http://support.apple.com/kb/ht5312
    If nothing works, either:
    Go here, ask for assistance:
    https://getsupport.apple.com/GetproductgroupList.action
    Or, call AppleCare & ask for "Account Security".

  • How do i reset my apple security questions when i cant find there is no reset button on my screen and i tried itunes and iclould

    how do i reset my apple security questions when i cant find there is no reset button on my screen and i tried itunes and iclould

    See Kappy's previous discussion.
    HT5312 How to recover security...: Apple Support Communities

  • HT5312 I have forgotten the answers to my apple security questions. I have tried several times but just cant get through and I need to make a purchase for the first time

    I have forgotten the answers to my apple security questions. I have tried several times but just cant get through and I need to make a purchase for the first time

    I am having the same problem. I know my apple ID and password but do not remember my security questions. How do you go about changing the security questions? Please help.
    Thanks.

  • Can anyone tell me how i go about resetting my apple security questions, as i've completely forgotten them?, Can anyone tell me how i go about resetting my apple security questions, as i've completely forgotten them?

    Hello..
    Ok, so I wonder if someone can help me?
    I have an iphone 5 and want to use a 15 euro itunes gift card(I'm British, but live in France), however when I go to purchase something it requires me to enter the answers to the 'security questions', however I have completely forgotten them after making several attempts. I somehow need to reset these forgotten questions, as I would if I had forgotten my password for my AppleID .
    I have been directed to this page, but I can't see how i can't see how I can fill it in...http://support.apple.com/kb/ht5312
    I'm kind of a beginner to itunes, hence why I am completely lost!
    Anyway feedback would be so appreciated!
    Thanks

    That page is not meant to be filled in.  It is only to provide guidance.
    To find the page that must be completed, you need to go here:
    http://support.apple.com/kb/ht1574
    Once you have provided your Apple ID, and entered the site, you must them click on reset security questions and follow instructions.

  • HT1491 how can i reset my apple security questions

    how can i reset my apple security questions

    1)  Apple ID: All about Apple ID security questions
    2)  See Here... ask to speak with the Account Security Team...
    Apple ID: Contacting Apple for help with Apple ID account security

  • How do I Change my Email to Reset my Apple Security Questions?

    i enterd gnail insted of gmail on apple security questions and forgot my questions answers i would make a new apple id but this account has about 25 bucks in it

    Go to: https://appleid.apple.com/.
    Click "Manage My Account", sign in, and go to the Password and Security section. If you've forgotten your answers, there will be a link just under the security questions fields where you can have a reset email send to your Rescue email address.
    If you have no luck with the above advise, then go to - http://www.apple.com/emea/support/itunes/contact.html.  Enter in your personal information, and explain the issue.    The iTunes Store agents, are the only department that have access to resetting your Apple ID and security questions, so you will need to contact them in this fashion. 
    If all fails, and you still have no results, call apple at 1 800 692 7753, and see if they can assist you further. 

  • HT5312 How can. Reset my apple security questions when trying to answer them

    W does it not give me a option to reset my security questions in the iTunes Store before purchasing a app

    The option to send reset info, as described on the page that you posted from, only show if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support or Apple to get them reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • How can i reset my apple security questions

    I need to create new questions because i forgot mine

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (100243)

  • Cant reset my apple security question

    i forgot my security questions and i try to reset them by the email that is regestered isnt mine i found out some guy from a different country was using it and he tried resetting my password several times because ide log onto my email and the changing password website would always pop up. anyways the email i have registered with my id are the 2 i made but theres one i have never seen in my life and its not mine

    If you don't have access to the rescue email address that you put on your account (you won't be able to change it until you can answer your security questions) then you will have to contact Support in your country to get the questions reset.
    Contacting Apple about account security : Contact Apple for help with Apple ID account security
    If your country isn't on that page then try this form to contact Support : https://ssl.apple.com/emea/support/itunes/contact.html
    When they've been reset you can change your rescue email address for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses
    Or if it's available in your country you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID

  • How do i reset my apple security questions?

    i would like to change my answers to my itunes account security questions because i dont remember what i put before and i need to answer them in order to purchase things on my new Iphone, but i dont know how to do this, can anyone help?

    A rescue email address for sending reset info to is not the same thing as an alternate email address, they are different settings/addresses on your account. If you don't have a rescue email address then you won't be able to add one until you can answer 2 of your questions, so you will need to contact iTunes Support or Apple to get the questions reset : https://discussions.apple.com/docs/DOC-4551
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

  • Is there a way to reset my apple security questions without actually knowing them?

    i recently purchased a new laptop but I can't buy anything on itunes until I enter my securituy questions. I never set these questions when I originally created my apple account so I do not know the answers. Is there any way to change them???

    The Three Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT5312 I have been trying to reset my Apple security question for weeks, the site keeps taking me in circles!

    What is the simple way to reset my Security questions?

    Welcome to the Apple Community.
    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, it has been reported that the email can take a while to arrive. Use the link in the email and reset your security questions.
    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

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