I can't select my phone number for iMessage (-sigh- Yeah, this problem again)
Let me explain the whole scenario:
My iMessage and FaceTime worked perfectly fine this morning.
I turned off my iMessage to check if I would be able to get messages from other iPhones.
My observation is that when an iPhone has their iMessage turned off and someone else who sends an imessage to that phone, their message would automatically turn to "text" messages instead of imessages. (Whoa, that sounds a bit confusing).
Anyway, I turned my iMessage back on and what do you know, I can't click my phone number because it's grey
I'm only able to select my emails. So for "send and recieve" it says "No address" (Because i didn't select anything, I'm waiting for my phone number to 'magically' get selected)
I have tried so many things and it's irritating.
My Facetime worked well, I would turn it off and back on and my number would get selected instantly. And I messed around with it, turning it off and back on to see if it'll automatically choose my number and it did. But I turned it off and on again and now It doesn't choose anything, it just says "Waiting for Activation"
But now after so many attempts of trying to turn it off and back on just to fix this iMessage crap, I can't even sign in to my apple id anymore. It says that I can't sign in and that I need to check my network connection. (I'm using wi-fi. And it's working perfectly fine; My network connection is fine)
So now, I'm really screwed. my iMessage and Facetime don't work anymore.
I'm really looking for a solution to this annoying problem.
By the way, it's an iPhone 4s and my carrier is T-Mobile.
I had the same issue. I cannot tell you why it happend although it may be tied to me changing my Apple ID passowrd.
Regardless, this was the solution for me:
Go to "Settings" on your device (I used my iPhone 5s).
Scroll down and select "Messages".
Select "Send & Receive".
Touch your "Apple ID: [email protected]" (top line in blue text).
Touch "Sign Out".
From the Messages window turn iMessage back on and sign back into your Apple ID account.
Your phone number should now be selected by default. Select the email addresses you also want assoaciated with your iMessages account and click "Next". It will verify your info and your DONE!
Similar Messages
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How can I change my phone number for iMessages and FaceTime?
When I am using my iPad for iMessages and FaceTime, it displays a different cell number than my own. How can I change this number to my cell phone? When I log using my Apple ID, it shows the other number and will not let you change it. Is there a way to change it?
I found the answer. You can do this by:
For iMessage-
Settings>Message>Send & Receive>Log into your Apple account
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Settings>FaceTime>Log into your Apple account
Once in, you can select the phone number you want to use. After completing this task, you can then go to Settings on your iPad and select iMessage and FaceTime. Preform the same steps as above and the phone number will be changed. -
I can't use my phone number for iMessage or FaceTime
I logged into my IPhone with a new Apple ID and then when I tried to select my phone number to use with iMessage and FaceTime yet it is faded out therefore I can not select it to use my with new Apple ID and can only use my email instead. This is very annoying as I have many friends with iPhones so it is a lot easier an more convenient to use iMessage or FaceTime through phone numbers not just emails.
Thanks for any advice you can give.Hi HollieHJR,
Welcome to the Apple Support Communities!
If your phone number has a checkmark next to it, even though it is grayed out, it is set up the way it is supposed to be. Please refer to the attached article for more information.
iOS: Troubleshooting FaceTime and iMessage activation - Apple Support
Cheers,
Joe -
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Thank you!TRy to check on your imessage setting on your iphone. It should be setting>messages> imessage. If you can see your phone number then your mac will be able to see your message. If not toggle the message on and off. Once activated your mac will ask you if you would like to use your number for imessage, click agree(0r yes) then you will also receive a message on your iphone that your mac started using your phone number for imessage
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Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
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http://tinyurl.com/32drz3d
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http://support.apple.com/kb/TS4268
Cheers, Tom -
How can I change the phone number for messaging and FaceTime?
How can I change the phone number for messaging and FaceTime?
Unable to make or receive FaceTime calls after April 16, 2014
http://support.apple.com/kb/TS5419
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
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http://support.apple.com/kb/TS4268
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http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
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http://www.apple.com/ca/ios/messages/
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Set Up Alert Sounds
http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
Extra FaceTime IDs
http://tinyurl.com/k683gr4
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
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http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
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http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
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https://discussions.apple.com/thread/4649373?tstart=90
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http://howto.cnet.com/8301-11310_39-57602643-285/you-can-block-people-from-conta cting-you-on-ios-7/
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
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https://discussions.apple.com/message/19087457#19087457
How to watch FaceTime calls on the big screen with Apple TV
http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Text on the iPad
http://ipad.about.com/od/ipad_tricks/a/How-To-Text-On-The-Ipad.htm
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
How to Receive SMS Messages on an iPad
http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
Apps for Texting http://appadvice.com/appguides/show/apps-for-texting
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom -
It wont allow me to click on my phone number for imessage
when i go into my imessage settings it says waiting for activation, it alson wont allow me to select my phone number for my imessage. it is connected to my email address and my phone number is in a grey colour and wont allow me to select it. please help!
Hello kelliemurphy31,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
Unlink a phone number
To remove a phone number from an Apple ID, sign out of FaceTime and Messages on your iPhone:
Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
Have a nice day,
Mario -
HT3965 how do i change the phone number for imessages?
how do i change the phone number for imessages?
i have set up an iTouch for my 10 year old son. To set up iMessaging between him and his parents i used my iTunes account but this picked up my phone number..........i now need to change this but cannot see how to do it in Settings. Any suggestions?Thanks, but i guess this means i have to create an email address for my son and hs own apple id?
My aim is to link his mobile number to the iTouch but not to give him his own iTunes account.... -
I received a notification on my Iphone recently that "Leroys Ipad" is now using my phone number for Imessage. The problem is that i no longer have that Ipad but my ex girlfriend does and we no longer communicate. How do i receive Imessage on MY PHONE ONLY or delete other devices not in my possession from my messages?
You need to change your Apple ID password. You could login to Find My iPhone and wipe that iPad if you felt the need to do so.
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What do I do if my phone wont connect to my phone number for imessage?
so my phone is acting up and wont let me use my phone number for iMessage! what do i do?!!?!?!??!?!???!??!?!?!?!??!?!?!?!?!?!?!?
Try this:
1. Close iTunes.
2. Connect your iPhone to your computer and then launch iTunes.
3. Turn your iPhone off (hold down the power button at the top of the iPhone).
4. Then, hold down the sleep/wake button and home button together for EXACTLY 10 SECONDS, then release the sleep/wake button.
5. Continue to hold down the Home button until a message appears in iTunes telling you an iPhone in recover mode has been detected. When you are in DFU mode your iPhone screen will be completely black. Remember that if you see the restore logo, iTunes logo, or any message on the iPhone screen, you are not in DFU mode but standard Recovery Mode.
6. Hit the OK message that should popup to restore your phone. Restore as "New". -
My sprint service is off. How can I still use that number for iMessage with wifi instead of my apple id?
You can't. You can only use that number if you have active service.
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Can i stop using my phone number for imessage
i want to stop using my phone number with imessage, i cant because it is greyed out and its selected but i want to deselect it but i cant.
when i take my sim out it completely disables imessageTo remove a phone number from an Apple ID, sign out of FaceTime and Messages on your iPhone:
Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
This should remove your phone number from other devices using the same Apple ID with FaceTime and Messages. If the phone number is still available on other devices after you sign out of FaceTime and iMessage on the iPhone, you may need to sign out of iMessage and FaceTime on all your devices, then sign in to FaceTime and Messages again on devices you want to use. -
How can i remove my phone number from imessage and just use email address ?
Hi all
I've searched all the forums and still can't find an answer for what i need (what i think i need!)
I have an iphone without a data plan so whenever anybody who is registered with imessage sends me a message i will not
receive it until i am back on wifi.
What i want to achieve is to be able to receive sms messages from imessage users when i am not on wifi and then imessages when i am back on wifi.
My assumption is that if i can unlink my mobile number from iMessage and only have it associated with my email address that this should work, but i cannot seem to remove my phone number from imessage, in the settings > iMessage > send and receive it will allow me to un-tick the associated email addresses but my phone number is greyed out and will not allow me to untick.
On my home Mac i can go into messages app and deselect the phone number but not on the iphone.
One solution says to deregister my phone on https://supportprofile.apple.com/ which i have tried (i can't see how that would work anyhow as there is no phone number in that registration)
Any advice would be greatly appreciated,
thanks, AndyRegardless if using your cell phone number or your Apple ID email address, iMessage requires an internet connection via an available wi-fi network or via your carrier's cellular network. Without a data plan and no internet access with your carrier's cellular network, an iMessage addressed to your email address can be received only when your iPhone is connected to an available wi-fi network no different when an iMessage is addressed to your cell phone number.
You cannot deselect or remove your cell phone number below you can be reached by iMessage at with iMessage on an activated iPhone. The iPhone's phone number is activated along with your Apple ID. -
How do I change the phone number for iMessage on my iPad with a shared iTunes account
Any suggestions?
Hi Lori284,
Thanks for using Apple Support Communities. You can correct your phone number for FaceTime and iMessage by following this article:
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
First remove the existing phone number:
Additional Information
Unlink a phone number
To remove a phone number from an Apple ID, sign out of FaceTime and Messages on your iPhone:
Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
This should remove your phone number from other devices using the same Apple ID with FaceTime and Messages. If the phone number is still available on other devices after you sign out of FaceTime and iMessage on the iPhone, you may need to sign out of iMessage and FaceTime on all your devices, then sign in to FaceTime and Messages again on devices you want to use.
Note: If you no longer have access to the iPhone that is using the number you want to remove, reset your Apple ID password.
Then, you can use the top of the article to activate iMessage and FaceTime on the iPhone that uses your correct number.
Cheers,
- Ari -
Why does my iPad not give me the option to enter a phone number for iMessage or FaceTime?
I don't have the option to enter a phone number in iMessage or FaceTime on my iPad. I used to have that option, but it has disappeared.
Use an email address. You can get a gmail.com address just to use for FaceTime & Messages.
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
Cheers, Tom
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