I can't send email in Thunderbird and I have tried all suggested fixes I can find!
I moved Thunderbird from my old MacBook Pro to a new MacBook Pro (I have done this before with no problems).
I updated Thunderbird on both laptops before I did this - to version 31.0
The new machine's running Mavericks 10.9.4
I started to notice intermittent problems with sending email - this seemed to free up when I opened up my BT email account (the account that 'feeds' Thunderbird) and then resent the email in Thunderbird.
This 'fix' has now stopped working and all I continually get when trying to send is the message:
'Send Message Error
The message could not be sent because connecting to SMTP server mail.btinternet.com failed.
The server may be unavailable or is refusing SMTP connections.' (etc.)
I checked with both Mozilla and BT forums/help pages, then went to Thunderbird>Tools>Account settings>Outgoing Server(SMTP)>Edit
I then changed the settings to those recommended by both BT and Mozilla:
Server Name: mail.btinternet.com
Port - 465
Security - SSL/TLS
Authentication - normal password
User Name - (my user name)
I also tried many variations (including the original settings)
Server Name: mail.btinternet.com
Port - 587
Security - none
Authentication - password transmitted insecurely
User Name - (my user name)
I tried deleting my password and then doing the above all again.
I tried turning the router off and back on and doing the above all again.
Nothing - apart from not being able to send email Thunderbird's working fine with incoming, I really think I've tried everything I can. Can I delete my prefs - will this help? Is there anything I've missed? I've wasted 4 hours and it feels like 4 days!
Any help would be greatly appreciated.
Error message as above and below:
'Send Message Error
The message could not be sent because connecting to SMTP server mail.btinternet.com failed.
The server may be unavailable or is refusing SMTP connections.' (etc.)
BT won't deal with this - they redirect me to a 'partner' who want to charge to discuss the problem. Nice, eh!
Similar Messages
-
I keep getting error 1202, and I have tried everything I've ever found (registry, time/date, reinstall, etc), and it still doesnt work!!!! can someone please help.
btw, I have version 10.5.1 and run windows 7So you're not trying to downgrade iOS?
Make sure itunes is up to date then try restoring via recovery mode. Follow the link below to do this:
http://support.apple.com/kb/ht1808
Hope this helps -
Everything used to fit. It was only after I removed the music to sync because this is considered a "new" library that the "Other" space appeared to this extent.
Since this first message, the "Other" space has increased exponentially. The first time, after the "restore", it increased to over 9 GB. Later, I tried a minor restore again, and now it's over 10 GB. I've seen someone suggest that text messages are to blame. If my text messages are suddenly taking up 4 GB of space, I think we've got bigger problems.
-
Hi,
After reading all the suggestions, i have reset and all data and media has been removed. Upon restart, I get the "connect to itunes" icon, however cannot proceeed past this page, as the ipod is not recognized on my PC, nor itunes. The cable is fine and works fine for my iphone, I have verified that Apple mobile software is active, etc. HELP?Try DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Have yo tried another cable and USB port?
Did you do everything here:
iOS: Device not recognized in iTunes for Windows
Including
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem -
I have updated all plug-ins, cleared download history, deleted sessionstore files but this still happens regularly - every few minutes.
I think that I have found a solution: [ha ha ha ha ha h a]
I am running XP SP3
1 - uninstall Firefox - whatever version you have
2 - search for ANY file related to 'Mozilla' that is left behind BECAUSE much crap is left & DELETE it
3 - then search & DELETE every 'Mozilla' entry in the registry - DELETE THEM
4 - then reinstall the latest VSN without any add-ons or plug-ins - only install them when they are asked for - like Flasplayer etc
seems to have worked for me
whew -
I can not send email from my iPad . Have been using it for over a year, all of a sudden I can only receive email. I have a wifi connection in my home and have a A T &T cellular data plan?
I have a 1st gen iPhone that I just updated the software to 2.0.2
Now whenever I press the mail icon it goes to the mail app for about 4 seconds, does nothing, no loading of folders, old messages, nothing.
Then it reverts back to the home screen. Tried restarting, haven't tried restoring, thought I'd look here first.
Anyone??? -
I can't send emails from Mail. I have three different accounts set up and have the same problem with all. The mail just sits in my outbox. All worked fine until Yosemite upgrade. Recent update has not fixed problem.
I have been experiencing the same problem. My mail app won't even open on my Late 2011 Macbook Pro. It will show as open, but the app will never actually show up.
-
my iphone just stopped connecting to my wifi and i have tried all the recommended troubleshooting with no success. Also when i send a text , it shows it coming from my email address instead of my cell #. i dont receive any text going to my cell #. help
If i understand what you are saying then you are seeing the WiFi indicator after connecting but Apps are saying that they are not connected to the internet?
Your router may not have given your iPod a valid IP address. Go to Settings > Wifi > your network name and touch the ">" to the right to see the network details. If the IP address starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet.
Sometimes the fix can be to restart your router (remove power for 30 seconds and restart). Next, reset network settings on your iPod (Settings > General > Reset > Reset network settings) and then attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
If you need more help please give more details on your network, i.e., your router make, model and version, the wifi security being used (WEP, WPA, WPA2), etc. -
i wanted to buy music from itune, but when i log in, it said i should answer my email test question, and i have already forgoting it. please what can i do?
If you've forgotten the answers to your security questions and you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57 -
I have a ipod 5th gen and i changed my password because everyone knew it. I had forgotten it and now it is fully disabled. I can not get it online anymore and i have tried everything to get it restored. Please help as I am really worried
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
My kid down loaded mackeeper and now I can not get rid of it. I have tried all techniques suggesting on several sites and still can not empty the trash can. keep getting error code -8003. Help.
http://reviews.cnet.com/8301-13727_7-20020873-263.html
This should help you empty what's currently in the trash, but is no guarantee you got everything related to MacKiller off the drive. See Ogelthorpe's link. -
Using ios8 and I can't update apps nor download podcasts? Have tried all noted solutions, except sync to desktop or reinstall. Is anyone having these issues?p
updated ipad to IOS8,plus itunes 12.0.1,now when click on itunes-devices- no apps, magazines etc are visible except music,movies etc
what have they done? -
Trying to play purchased TV series to my Apple TV, I am requested to authorise the computer. This has already been done and I have tried the suggestions regarding authorisation. I can play the programs on my computer, but not the Apple TV.
Any ideas?in remote app click on the
lower left corner on the text
top of the context menu click devices
choose the appletv rather then your shared lib in the list
if you are trying to view a movie that is located on your ipad on your tv using the appletv then
you should use airplay mirror not the remote app -
BIG QUESTION!!!!
My mini ipad has frozen and won't let me restore showing 3014 error code. I have tried all suggestions to correct error and now is frozen saying connect to itunes which just shows the error message.. Can't i just reboot it somehow?Hi annababs,
This article has troubleshooting specific for error 3014:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/ts3694
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software and ensure that communication to gs.apple.com is allowed. Follow these stepsfor assistance with security software.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow theadvanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
If that does not work, this article may be able to help:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Take care,
- Ari -
My IPhone 3GS will not now join wifi, this is a very recent problem. It finds my network but does not download the IP Address hence when I load password Join remains grey. I have tried all the fixes suggested I.e. network reset, airplane on then off but still nothing. I also have another iPhone of the same type and an iPad and they are just fine so I know it is not a router problem. Please please what do I do?
Try assigning Queen as the Album Artist on the compilations in iTunes on your computer.
Maybe you are looking for
-
Hello, I am running an advanced tutorial: http://download.oracle.com/docs/cd/E14373_01/appdev.32/e13363/issue_track_ui.htm#BGBJCGIC and I have a problem with item Validation. Tutorial offers the following: You must manually create another validation
-
Reading from XML file using DOM parser.
Hi, I have written the following java code to read the XML file and print the values. It reads the XML file. It gets the node NAME and prints it. But it returns null when trying to get the node VALUE. I am unable to figure out why. Can anyone please
-
Can I move pages/reorder page numbers by moving bookmarks?
I'm using Adobe Acrobat XI Standard and in a different version of Adobe I used to be able to renumber the pages by dragging and moving the bookmarks. I see that I can do this using the thumbnails but I can't see the content well enough in the thumbna
-
MacBook L style charger doesn't light up
My MacBook charger that i have had for a couple of years randomly stopped working one day where it would not charge and the charger light would not light up. My friends chargers work fine on mine but mine broken one doesnt work on theirs. This is the
-
Problems installing OFFICE 2004 after clean install of Leopard
I have installed Leopard on my G5 POWERPC in the partition I have reserved for the system ( I have another partition for my user files and I am administrator of the system ) The install stops at one of the early stages where it asks for user info ( l