I can't send mail, SPTP problem

I have POP email account, all set up properly according to the email host's (GoDaddy) parameters and iPad won't recognize username and password so won't send mail. Will receive mail just fine. Been on GoDaddy support line -- they agree everything set up properly and suggested it's an iPad problem. Any help would be apreciated.
(I've tried outgoing port 80 and 3535 and neither works. Both were suggested by GoDaddy, the host.)

Here is what the GoDaddy help site says are the settings for their pop email. Notice that they do say to use port 80 or port 3535 for pop without SSL http://help.godaddy.com/article/4715
GoDaddy also uses a setting, SMTP relays. I don't use GoDaddy so can't tell you more. But here is what they say about SMTP relays http://help.godaddy.com/article/3552?locale=en

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TS4291 I can't send mail from my iPad apps, I just get the error message, 'The recipient- was rejected by the server because it does not allow relaying.' Does anyone know what this means and how to fix the problem.

I can't send mail from my iPad apps, I just get the error message, 'The recipient… was rejected by the server because it does not allow relaying.' Does anyone know what this means and how to fix the problem.

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/group-email!-mail-client-attachments/id380690305 ?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

Receiving mail, but can't send mail with attachments?

Hello,
I can't send mails anymore, I have been able to send some without any attachments (i.e. reply doesn't work as it automatically attaches the original text). This started 3 days ago. Also, my mail doesn't seem to recognize powerpoint and word docs., but I a know the people who have send me such files do not have VISTA. When I choose "open with" then it works. So I have 2 problems, one being moe urgent then the other.
1) can't send mail with attachments
2) .doc (word), .pps (powerpoint)attachments are not always recognized.
thank you all!!!

Try going into Settings > Mail, Contacts, Calendars > select the account > account name , tap on SMTP (under the 'Outgoing Mail Server' heading) and then tap on your Primary Server and try entering your email account and password and see if it then works

Can't Send MAIL..... again

hey...
can;t send mail..
10.4.10 on a macbook..
can send mail on my .MAC account, but my MAIL 2.0 is no good. it used to work fine...
i travel for a living, could the different log-on places have something to do with it.?
tried all the fixes on the Apple help site, no avail.
using port 587, removed and re-entered account, internet connection is fine...
want to use MAIL to send pix from my iPhoto's...
also, anyone know how to change the name in my account? somehow the spelling of my name is wrong, and every email i send says from 'blank' and it is wrong. looked at every piece of account info and they are all correct. where is the info for FROM: in an email stored...
cheers..!!!
ian

I'm having the same problem. I moved to a different apartment. I think my situation is this; my Mail says home and has my .mac account email address listed. My .mac account says .mac and has my .mac email address listed.
I've tried to change the Mail "home" so it doesn't say ,mac, but I haven't figured out how and when I change the email and server settings it tell me that it is an invalid directory.
So it's a circular puzzle and I can't seem to get out.
Is this your problem too? If not, do you know how to fix this one?
Message was edited by: rabrat

Can't send mail when connected to vpn

I'm hooked up with a private vpn service using OpenVpn. Everything works beautifully -- except that I can't send mail (receiving is no problem) because the SMTP ports offered through Mail 4.5 (ports 25, 465, 587) are blocked by many VPN providers as an anti-spam measure. I can't use port 993 with SSL because I live in Monaco, which has one ISP -- and it does not provide or support secure email (which is one of the reasons I want the VPN).
Is there another port I can select for SMTP, or some configuration tricks I'm missing? Thanks...:)

Hello Brian,
Basically this is the VPN group:
crypto isakmp client configuration group open
key (something)
dns 192.168.1.1 8.8.8.8
domain something.com
pool SDM_POOL_1
save-password
backup-gateway 192.168.1.1
max-users 5
netmask 255.255.255.0
banner ^Cyou have connected to the vpn-ings!. well done! ^
I see that you are doing tunnel all, and you are not split tunneling on this configuration, what you can do is to use split tunnel, under this configuration as follow:
ip access-list extended SPLIT_TUNNEL
permit ip XXXXX XXXXX 192.168.1.0 0.0.0.255
XXXXX --> are the inside subnets
Then under this:
crypto isakmp client configuration group open
acl SPLIT_TUNNEL
This will allow you to have access to the internal subnets through the tunnel and have access to internet through the internet connection on your computer.
For further details take a look to this document:
- http://www.cisco.com/c/en/us/support/docs/routers/3600-series-multiservice-platforms/91193-rtr-ipsec-internet-connect.html
Don't use Any on your ACL statements for split tunneling purposes.
Let me know how it works out!
Please don't forget to rate and mark as correct the helpful Post!
David Castro,
Regards,

Can't send mail with server -- upgrade OS?

I have a new MB, so have been setting things up. In the course of all this, I realized, what with checking settings, etc., that I can easily send mail from the new laptop, which is running whatever the latest OS is -- I think that's 15.5.5, but I have nearly constant difficulties with Mail on my desktop, which is running 15.5.2. I keep getting -- but not always -- messages saying mail can't be sent using the selected server; do I want to try another server or try later, or what. But on the laptop -- I don't get that at all.
I did a search on the Apple site and its recommendation? Upgrade the OS. Now, I can certainly do that, though I always hold my breath for fear something will go wrong and I'll break something that wasn't broken, so to speak.
Is anyone else having this issue? Did upgrading the OS stop it? I probably will have to, because I really do need the Mail program to work as it should. I'm getting ready to move to it from Entourage, but I can't if I can't send mail.

I suddenly started having the can't send mail problem yesterday, and I'm on 10.5.5, so upgrading the OS is not a fix. I followed all the directions here: http://support.apple.com/kb/TS1307?viewlocale=en_US
and that did not work. But it might, if quitting is done at the right time....
I don't know what fixed it, and I'm not sure if it will remain fixed (last night I fixed it on my own, only to find when I started up this morning that it wasn't working again), but today I followed the advice from another discussion to delete the outgoing server (in prefs/accounts/outgoing pulldown menu) and make a new one... make sure to delete all mail that is pending (anything in outbox save as draft and delete)... and to quit. In other words - follow the instructions on the support page or some of the other discussions, but quit before trying to send again. The other thing I did was do a software upgrade - there was something for airport and a security fix that I installed. Whether it was doing just the right stuff in just the right order or if it was the software installs that moved things along, I can't say. By the looks of it, this seems to be a long time issue for Apple Mail, though I've been using it for years without issue.

Can't Send Mail Since Updating To Leopard

I can get, but can't send mail using Apple mail with my local server running on port 110. Never had a problem with Tiger. Thunderbird works fine. My .mac account also works with both Apple mail and Thunderbird.
Any feedback would be appreciated.

Hello, and welcome to the Discussions.
Most likely your local SMTP requires no separate Authentication, but in upgrading to Leopard, the settings have been changed. In Mail Preferences/Accounts/Account Information, click on the arrows beside the name of the smtp, and choose Edit Servers. Then under the Advanced Tab, check that the Port is 25, and choose Authentication of None, and without any entries for Username or Password. It should now work, but if you have knowledge that the SMTP should somehow be separately authenticated, tell who the provider of this SMTP is?
Ernie

Mail can't send mail on home network

I am trying to help a friend who wants to move from Entourage to Mail. He has a MacBook Pro with 10.6.4 installed and his company uses Exchange 2003. He is moving to Mail due to serious calendar and contact syncing issues through Entourage and his iPhone/iCal/Address Book.
I have setup his Mail account to use IMAP with the Exchange Server. He can receive mail this way, but he cannot send it. Actually he can only send mail when he is at work on his company's network. I have turned off SSL and authentication is through Username and Password.
Funny thing is that Entourage can send and receive mail anywhere he has a connection, but Mail cannot. His company's IT department says that the settings I have in place should work.
How can I further troubleshoot this problem? Is it a server problem? I know 10.6's Mail doesn't support Exchange 2003, but I am not looking for full integration of exchange services.

You may be SOL as you need an SMTP server to send mail and the IT folks may not have it set up. You need a proper SMTP relay to send the mail, period. It doesn't matter what it's called, though convention usually has it set to smtp.example.com. mail.example.com would more often be the address for IMAP or POP connections.
Regarding the inability to send mail from an external network, this is the same problem: You still need an SMTP server to send emails. It's just that the SMTP server on the external network is likely different than the corporate SMTP server. What external network is it, and what is the SMTP server they have set up for machines within their network? Note that many networks don't enable outbound SMTP for random clients due to SPAM reasons.

Can't send Mail on dial up Earthlink?

We have set up a sub account for a grandson on Apple's Mail application. After many problems finally got Mail to receive message but can't send mail.
He gets the message: "his email earthlink.net can not be contaced on port 25, message delivery failed." The primary account works well.
He is on an eMac 10.3 with dial up to earthlink.net

Although I have cable modem service at home with Time Warner (RoadRunner), I've kept an old Earthlink dial-up account for use when traveling in case a high speed wired or wireless connection isn't available which is becoming less common.
If Earthlink is your ISP used for connecting to the internet via dial-up access, I use the following Earthlink SMTP settings for my Earthlink account.
Outgoing Mail Server: smtpauth.earthlink.net
Server Port: 25 (which should work if connecting to the internet via Earthlink dial-up access).
Use Secure Sockets Layer (SSL): Off or not selected.
Authentication: MD5 Challenge-Response
User Name: The entire Earthlink email address.
Password: The account's password - the same password used to check the incoming mail server for new messages.

Can´t send mail on any account

Hi,
Suddenly all of my accounts can´t send mail...
it pops up a window saying mail can´t use this smtp, and it doesn´t matter what I choose for selected server, nothing works.
And if I change the outgoing mail server settings in preferences it does not change in the pop up.
I did not change anything.
I have tried to start new account but nothing works.

Gunz,
For your .mac account, if you are using the smtp.mac.com as the Outgoing Server, change the Port to be Port 587, and test. Although you are using many different venues, more and more ISPs are blocking Port 25 for all but their own SMTP. Are the other accounts unrelated to your ISP? If so, their SMTP may need to be presented either on Port 587, or still another.
If you are having a problem with the SMTP provided by your ISP, then a change in policy may have been accompanied by a new name for their SMTP, or a new Authentication protocol.
More info, please, but first test with Port 587 and the smtp.mac.com.
Ernie

Can't send mail on MacBook Pro

I can receive mail on my MacBook Pro, but I can't send mail! Anyone else encounter this problem?

Having the same issue here. I cant seem to input the incoming mail server info on the mail preferences window. What gives?

Can't send mail- password rejected

I just got a new MacBook and after setting up Mail, I can receive emails but I can't send them. I get an error message that reads "The SMTP server “smtpauth.earthlink.net” rejected the password. Please re-enter your password, or cancel." But then when I re-enter the password, it still rejects it. I've read every troubleshooting thing I can find, but nothing will solve this problem. I've checked the outgoing mail server, my user name and password and everything is correct. And I still can't send mail. HELP!

Hi
You need to check with your ISP whether or not the send mail server (SMTP) requires a password. Some do, but many do not. When you know the correct password to send mail, then you need to tell Mail as follows:
Mail menu > Preferences > Accounts > Select the account
Click on the Outgoing Mail Server (SMTP) combo box, and select Edit SMTP Server List...
In the Account Information tab put the server name
In the Advanced Tab, set up the authentication information from your ISP.
Good luck
Bob

Can't send mail out of my iPad and iPhone using my office work mail account.

I can't send mails out of my work mail account on IPad or iPhone. I usually get error message that the server does not accept relay messages. I only get this problem on IOS devices only but on other platform I don't . Please can anyone help fix this?

Hi there Stonecold2323,
You may find the troubleshooting steps in the article below helpful.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
-Griff W.

Can't Send Mail Via HughesNet SMTP Server

After installing 10.5 I find that I can receive mail from my ISP (HughesNet) but I can't send mail through the smtp server. I've tried every setting possible and even duplicated the settings off my wife's 10.4.10 iMac and I still can't send mail. All I see is that the smtp service is "Offline."
Fortunately, I have a .Mac account so I can send mail using that smtp server. But I'd like to be abel to use my HughesNet server.
Does anyone have any suggestions?

My mom uses RoadRunner by Time Warner. She was able to receive email using Leopard and Mail but not send. SMTP server was the big problem like everyone else here experienced. We finally were able to get it to work using many ideas here. What we did:
1) Delete com.apple.mail.plist from the User/Library/Preferences folder (BACK UP YOUR EMAIL FIRST)
2) Open Mail and create a new account but disable the automatic set-up feature, put your info in manually.
3) Uncheck " Use only this server" from the outgoing mail
4) Under the Advanced tab on Mail Prefs "port set to 25", Uncheck "SSL" box, and uncheck "Use Authentication"
5) Now hit Create
It took Mail about 20 minutes to contact the SMTP server, but it did and now I can send and receive Mail without any problems on her computer.
Bad Apple...stop criticizing MS and Vista when your own house is not in order yet. Hope this helps someone out there.....

After Leopard upgrade can't send mail in Apple Mail with dot mac account.

Just upgraded to Leopard and now I can't send mail through Apple Mail. Checked smtp and that's OK. How do I check what ports are open? That may be the problem. I looked at the Apple trouble shooting page and did everything there except the port check.
Any other suggestions?
Thanks,
Lou

Fixed my own problem. I put in the SMTP address but didn't save. Once I saved it worked.

I can't send mail, SPTP problem

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