I can't send or receive emails from my Ipad. Support didn't fix it
I can't send or receive emails. I tried to turn it off and on. I also tried to open all the servers and nothing worked. Please help. This is the older Ipad and I don't want to purchase anything if I don't have to.
I don't fully understand what the System Reset does but I've found that it cures many ills. It's easy, quick and harmless:
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears.
A System Reset does not remove any apps, music, movies, etc. nor does it cause any settings to revert back to default.
Also, you might wish to download the iPad-2 User Guide. Pay special attention to page 162. Note that this Guide also applies to the iPad-1 with IOS 4.3 except for those functions that are not supported by the hardware.
http://support.apple.com/manuals/#ipad
Finally, the User Guide can be downloaded at no charge via iBooks and a less comprehensive version of the Guide is included as a Safari bookmark.
Similar Messages
-
I can't send or receive emails from my Mac...please help
I can't send or receive emails from my Mac...please help
OS X Mail: Troubleshooting sending and receiving email messages
-
Can I send a delayed email from an iPad? if so, how?
How can I send a delayed email from my iPad?
The only way would be to draft the E-mail and then close the iPad. A draft would be created that would, I think, be sent the next time you turn the iPad on.
There is no "time delay" function.
Barry -
Can't send or receive email from one account
Just bought the iPod Touch last week. Set up Hotmail account with no problems. However my MacDialup.com account (used to be dial up, but is DSL now) won't work at all. They aren't set up to use SSL, so I turned that off after the iPod automatically tried it. I tried IMAP and POP, tried changing incoming server port number from defalt 143 to 110, triple checked spelling on every single entry including password. Tried calling my ISP tech support and talked to a tech who owns an iPhone and lives in the bay area, but he couldn't figure it out. I tried deleting the MacDialup account then syncing the Touch to my iTunes on my MacBook Pro (which has no problem sending or receiving email from this same account) and had the email settings imported from the MacBook Pro - still no luck. Tomorrow I'll try bringing both my MacBook Pro and iPod Touch into the Genious Bar. Maybe they can figure it out.
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom -
I have not used this Touch iPod for quite some time and thought I would use it for collecting email when I am out. I have wasted a lot of time trying to get this to work and now wonder if the 2nd generation is too old to send and receive email.
I am using imap on all my other devices. I use a Google domain email address. The only divice I have that will not sync is this older generation iTouch. The version without the camera. Model PB528LL. I know my email address is correct and the password works everywhere else.
-
Can't Send or Receive Email from Exchange behind ASA 5510 with CSC SSM
We are upgrading from a Pix 515e to a ASA 5510 with CSC SSM. We cannot send outbound email or receive any email from the outside world. I have placed a call with Cisco Support with no luck. Here is a copy of my config: Any Help would be appreciated.
show config
: Saved
: Written by enable_15 at 07:17:44.760 CST Wed Jan 18 2012
ASA Version 8.4(3)
names
interface Ethernet0/0
nameif outside
security-level 0
ip address 216.XXX.XXX.XXX 255.XXX.XXX.XXX
interface Ethernet0/1
nameif inside
security-level 100
ip address 192.168.0.5 255.255.255.0
interface Ethernet0/2
shutdown
no nameif
no security-level
<--- More --->
no ip address
interface Ethernet0/3
shutdown
no nameif
no security-level
no ip address
interface Management0/0
shutdown
nameif management
security-level 100
no ip address
management-only
boot system disk0:/asa843-k8.bin
ftp mode passive
clock timezone CST -6
clock summer-time CDT recurring
object network obj-192.168.5.0
subnet 192.168.5.0 255.255.255.0
object network obj-192.168.0.0
subnet 192.168.0.0 255.255.255.0
<--- More --->
object network obj-192.168.9.2
host 192.168.9.2
object network obj-192.168.1.65
host 192.168.1.65
object network obj-192.168.1.0
subnet 192.168.1.0 255.255.255.0
object network obj-192.168.2.0
subnet 192.168.2.0 255.255.255.0
object network obj-192.168.3.0
subnet 192.168.3.0 255.255.255.0
object network obj-192.168.6.0
subnet 192.168.6.0 255.255.255.0
object network obj-192.168.8.0
subnet 192.168.8.0 255.255.255.0
object-group service DM_INLINE_TCP_1 tcp
port-object eq ftp
port-object eq www
port-object eq pop3
port-object eq smtp
object-group network Red-Condor
description Email Filtering
network-object host 66.234.112.69
network-object host 66.234.112.89
object-group service NetLink tcp
<--- More --->
port-object eq 36001
object-group network AECSouth
network-object 192.168.11.0 255.255.255.0
object-group service Email_Filter tcp-udp
port-object eq 389
object-group protocol TCPUDP
protocol-object udp
protocol-object tcp
object-group service DM_INLINE_TCP_0 tcp
group-object Email_Filter
port-object eq pop3
port-object eq smtp
object-group network Exchange-Server
description Exchange Server
network-object host 192.168.1.65
access-list global_mpc extended permit tcp any any object-group DM_INLINE_TCP_1
access-list outside_access extended permit tcp any object obj-192.168.9.2
access-list outside_access extended permit icmp any any
access-list outside_access extended permit tcp any object-group Exchange-Server eq https
access-list outside_access extended permit tcp object-group Red-Condor object-group Exchange-Server eq smtp
access-list outside_access extended permit tcp object-group Red-Condor object-group Exchange-Server eq pop3
access-list outside_access extended permit object-group TCPUDP object-group Red-Condor object-group Exchange-Server object-group Email_Filter
access-list inside_access_in extended permit ip any any
access-list inside_access_in extended permit icmp any any
<--- More --->
pager lines 24
logging enable
logging console debugging
logging asdm informational
mtu outside 1500
mtu inside 1500
mtu management 1500
ip local pool vpnpool 192.168.5.1-192.168.5.254 mask 255.255.255.0
icmp unreachable rate-limit 1 burst-size 1
icmp permit any outside
icmp permit any inside
asdm image disk0:/asdm-647.bin
no asdm history enable
arp timeout 14400
object network obj-192.168.9.2
nat (inside,outside) static 216.XXX.XXX.XXX no-proxy-arp
object network obj-192.168.1.65
nat (inside,outside) static 216.XXX.XXX.XXX no-proxy-arp
object network obj-192.168.1.0
nat (inside,outside) dynamic interface
object network obj-192.168.2.0
nat (inside,outside) dynamic interface
object network obj-192.168.3.0
<--- More --->
nat (inside,outside) dynamic interface
object network obj-192.168.6.0
nat (inside,outside) dynamic interface
object network obj-192.168.8.0
nat (inside,outside) dynamic interface
access-group outside_access in interface outside
access-group inside_access_in in interface inside
route outside 0.0.0.0 0.0.0.0 216.XXX.XXX.XXX 1
route inside 192.168.0.0 255.255.0.0 192.168.0.1 1
timeout xlate 3:00:00
timeout pat-xlate 0:00:30
timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02
timeout sunrpc 0:10:00 h323 0:05:00 h225 1:00:00 mgcp 0:05:00 mgcp-pat 0:05:00
timeout sip 0:30:00 sip_media 0:02:00 sip-invite 0:03:00 sip-disconnect 0:02:00
timeout sip-provisional-media 0:02:00 uauth 0:05:00 absolute
timeout tcp-proxy-reassembly 0:01:00
timeout floating-conn 0:00:00
dynamic-access-policy-record DfltAccessPolicy
aaa-server isaconn protocol radius
aaa-server isaconn (inside) host 192.168.1.9
timeout 5
key XXXXXXX
user-identity default-domain LOCAL
aaa authentication ssh console LOCAL
<--- More --->
http server enable
http 192.168.0.0 255.255.0.0 inside
no snmp-server location
no snmp-server contact
snmp-server enable traps snmp authentication linkup linkdown coldstart
crypto ipsec ikev1 transform-set ESP-AES-256-MD5 esp-aes-256 esp-md5-hmac
crypto ipsec ikev1 transform-set ESP-DES-SHA esp-des esp-sha-hmac
crypto ipsec ikev1 transform-set ESP-DES-MD5 esp-des esp-md5-hmac
crypto ipsec ikev1 transform-set ESP-AES-192-MD5 esp-aes-192 esp-md5-hmac
crypto ipsec ikev1 transform-set ESP-3DES-MD5 esp-3des esp-md5-hmac
crypto ipsec ikev1 transform-set ESP-AES-256-SHA esp-aes-256 esp-sha-hmac
crypto ipsec ikev1 transform-set ESP-AES-128-SHA esp-aes esp-sha-hmac
crypto ipsec ikev1 transform-set ESP-AES-192-SHA esp-aes-192 esp-sha-hmac
crypto ipsec ikev1 transform-set ESP-AES-128-MD5 esp-aes esp-md5-hmac
crypto ipsec ikev1 transform-set ESP-3DES-SHA esp-3des esp-sha-hmac
crypto ipsec ikev1 transform-set AEC esp-des esp-md5-hmac
crypto dynamic-map SYSTEM_DEFAULT_CRYPTO_MAP 65535 set pfs group1
crypto dynamic-map SYSTEM_DEFAULT_CRYPTO_MAP 65535 set ikev1 transform-set ESP-AES-128-SHA ESP-AES-128-MD5 ESP-AES-192-SHA ESP-AES-192-MD5 ESP-AES-256-SHA ESP-AES-256-MD5 ESP-3DES-SHA ESP-3DES-MD5 ESP-DES-SHA ESP-DES-MD5
crypto map outside_map 65535 ipsec-isakmp dynamic SYSTEM_DEFAULT_CRYPTO_MAP
crypto map outside_map interface outside
crypto ca trustpoint _SmartCallHome_ServerCA
crl configure
crypto ca server
shutdown
<--- More --->
smtp from-address [email protected]
crypto ca certificate chain _SmartCallHome_ServerCA
certificate
quit
crypto ikev1 enable outside
crypto ikev1 policy 10
authentication pre-share
encryption 3des
hash sha
group 2
lifetime 86400
telnet 192.168.0.0 255.255.0.0 inside
telnet timeout 5
ssh 192.168.0.0 255.255.0.0 inside
ssh timeout 5
console timeout 0
management-access inside
threat-detection basic-threat
threat-detection statistics access-list
no threat-detection statistics tcp-intercept
ntp server 208.66.175.36 source outside prefer
webvpn
username cisco password 3USUcOPFUiMCO4Jk encrypted privilege 15
<--- More --->
class-map global-class
match access-list global_mpc
class-map inspection_default
match default-inspection-traffic
policy-map type inspect dns preset_dns_map
parameters
message-length maximum client auto
message-length maximum 512
policy-map global_policy
class inspection_default
inspect dns preset_dns_map
inspect ftp
inspect h323 h225
inspect h323 ras
inspect rsh
inspect rtsp
inspect esmtp
inspect sqlnet
inspect skinny
inspect sunrpc
inspect xdmcp
inspect sip
<--- More --->
inspect netbios
inspect tftp
inspect ip-options
class global-class
csc fail-close
service-policy global_policy global
prompt hostname context
call-home reporting anonymousHello Scott,
So Exchange server ip is obj-192.168.1.65 natted to 216.x.x.x
object network obj-192.168.1.65
"nat (inside,outside) static 216.XXX.XXX.XXX no-proxy-arp"
The ACL says
access-list outside_access extended permit tcp object-group Red-Condor object-group Exchange-Server eq smtp
access-list outside_access extended permit tcp object-group Red-Condor object-group Exchange-Server eq pop3
From witch ip addresses are you trying to send traffic to the exchange server?
Please do a packet-tracer and give us the output
packet-tracer input outside tcp x.x.x.x( Outside host ip) 1025 216.x.x.x.x 25
Regards,
Julio
Rate helpful posts!!! -
Can no longer send or receive email from any account after Security Update
Hello,
I have a problem with my email in Mail. I let software update install the latest security update (007) a few days ago. I have not been able to send or receive my email since the update. I have several accounts and use Mail as my client for all. This includes my mac.com account, 3 att.net accounts and my website email. All give me the same error which is an SSL thing and has something to do with the certificates. I am able to receive email if I turn SSL off on the ATT accounts but not the mac.com (and if I try to collect my email with SSL off I get an angry message from ATT warning me I am not allowed to do so) and I cannot send any at all from any account.
The error message reads "unable to connect- there may be a problem with the mail server or network.... The server error encountered was: Mail was unable to verify the identity of this server, which has a certificated issued to "mail.mac.com". The error was: An SSL error occured while trying to read data from the server. Verify this server supports SSL and that your account settings are correct". It then states that the certificate could not be verified.
The certificate date on the mac.com account reads May, 29th , 2010.
I also have an iMac and a MacBook Pro which are also running Tiger. I have not and will not run the security update on these machines until I find out why it has messed up my email on the G5. I can still send and receive email with the exact same account settings on the MacBook so I know it is not the settings but something to do with the Security Update.
Has anyone else had trouble with this update? Any advice?Hello and Welcome to Apple Discussions ...
I don't know if this is a corrupted preference file or not, but it sure can't hurt to try this.
If Mail is open, Quit Mail.
/Users/YourName/Library/Preferences/com.apple.mail.plist
Drag that .plist file to the Desktop. Launch Mail and see if you can send or receive e-mail. If you can, that .plist file is corrupted. Drag it to the trash, empty the trash and reboot. Your Mac will create a new preference file for you the next time you launch Mail.
Also... run Disk Utility and Repair Disk Permissions. Disk Utility is in your Applications/Utilities folder. Launch DU, select MacintoshHD 10.x.x in the panel on the left, select the FirstAid tab, click Repair Disk Permissions. Quit DU when it's finished and reboot.
Carolyn -
i cant send or receive emails from my second email account on my iphone. i have loaded i0S7. i was told that it doesnt like two emails with the same address so i changed from a hotmail to a yahoo account and still not working. can anyone tell me whats going on? thank you
Contact the email provider to troubleshoot the issue.
hotmama4278 wrote:
i was told that it doesnt like two emails with the same address
That's a load of manure. -
I can send & receive email from my ipad but for some reason I can no longer do this from my i mac.It keeps telling me that the password is not valid with the imap server.I keep entering the password but it won't accept it.
Do you have one, two or more entries in the left colum of Mail.app for your mail server(s)? That is, do you have your Mail.app set up with either a btinternet entry, with a btyahoo entry, or both? Or more?
I'm guessing that you might have one account (btyahoo?) listed for incoming (IMAP server) mail, and with the outbound (SMTP server) mail is configured and named btinternet.
Based on what little I see posted, it looks like BT uses both btinternet and btyahoo, but I'm not exactly clear on how they have their stuff set up, and their web set gets helpful and tries to help configure my mail — I don't immediately see a single web page with the mail server set-up details. The BT email client set-up starts here. -
I can not send or receive email on my Iphone 5S, error message. Been like this for 3 days.
I can not receive or send email from my Iphone. Microsoft had server issues, says it is fixed but still can not send or receive emails. Anyone else having this problem?
The outrage is still ongoing, in the mean timeyou can use your browser to check your e-mail.
-
I can't send or receive emails on iphone and ipad air
I can't send or receive emails on my iphone 5s and ipad air, I'm not very technical but have tried everything i know including resetting both products. I desperate for help as currently recovering from spinal surgery as left paralysed at mo, so both items are my lifeline outside of hospital and intense residential physio.....help!
Many thanks and kind regards. Tracey.Hi, and thank you for replying. I have a .com address and somehow (goodness knows how I managed it an @cloud too) in the 3/4 weeks before this happened it seemed every 30mins I kept being asked for passwords, very annoying but not sure if relevant?
-
I can't send or receive emails on iphone or ipad
I can't send or receive emails on my iphone 5s and ipad air, I'm not very technical but have tried everything i know including resetting both products. I desperate for help as currently recovering from spinal surgery as left paralysed at mo, so both items are my lifeline outside of hospital and intense residential physio.....help!
Many thanks and kind regards. Tracey.Hi Have you got WiFi or just a mobile signal If you can get a good mobile signal but no wifi you need a WiFi dongle Not the plug in type the stand alone one you can run upto 5 devices at once You can get one on contact or PAY& GO Ask someone to get one for you from shop go for the best Mobile signal were you need to use it If you are in the UK EE on 4G are best. Hope you get better soon. Cheers Brian
-
I've tried everything in this article and still can't send or receive email. I also contacted my provider and everything is working on their end. Does anyone have any suggestions?
Went to Apple Genius Bar. Info from them plus my provider resolved the issue
-
Since upgrading to IOS8 I can't send or receive emails. Can I uninstall?
Since upgrading to IOS8 I can't send or receive emails. Can I uninstall?
That's strange.
I bet you updated your iPad without using iTunes.
Anyway
No, you cannot uninstall iOS 8 and downgrade to iOS 7, but you can try reinstall iOS 8.
I would suggest you to do it from DFU mode.
Here are some things you need to know before proceeding:
You WILL NOT lose your photos, messages, notes, reminders or anything on your device.
If you choose to backup on iTunes, you will NOT lose your Apps. Anyway, if that happens someway, (it shouldn't happen, don't worry) you can download them later for FREE.
Here's how to proceed:
-First of all, as usual, do a complete backup of your device either on iCloud or your iTunes (i personally suggest iTunes. If iTunes asks to backup Apps, agree.)
-Put your device in DFU [While the iPad is connected to iTunes, press and hold both the home and the power button. When the Apple logo appears, release the power button and keep holding the home button until you see the iTunes logo on the iPad screen.]
-Once your device is in DFU mode, iTunes will automatically detect it as an iPad in recovery mode, so it will ask you to restore your iPad.
-Click on Restore and accept iOS 8 terms and conditions to continue the installation.
-Wait for iTunes to download and install the software.
-Once your iPad restarts, you will be guided to the configuration of your iPad. When it asks you if you want to configure it as a new iPad or restore from a backup, choose the iTunes or iCloud backup depending on where your backup is.
-Wait for iTunes to restore your device.
You're done!
Now test your device and let me know if everything works well!
Cheers, @tooFrozen -
How can I send pictures or email from my desktop to a cell phone?
How can I send pictures or email from my desktop to a cell phone?
I use Gmail for my emails.By sharing playlists you mean sending the list of song titles along with the songs themselves you can't. That would violate Apple's contracts with the studios regarding sharing music, videos, books, etc. Which is strictly forbidden. With the single exception that I am aware of which is Home Sharing.
If you just want to share the list of song titles you could take a screen shot and email that. Hold down the home button and press and release the power button. The image is then stored in your camera roll.
Maybe you are looking for
-
In other words, it was working fine, then it would not launch any more sites. I tried Explorer and it works, so I know it's not the overall internet connection, just the Firefox piece. I am worried that I accidentally clicked on something to block it
-
Hi All, I'm having an odd problem that I hope someone can help out with. I'm in the process of creating DVD screener copies of a film I made, and as per the advice of our lawyers, we have 'watermarked' the file before we send it out to distributors
-
Safari shutdown unexpectedly and will NOT reopen
Safari shut down unexpectedly and will not reopen after several tries at logging bout and starting up again etc e tc
-
Free actions and ps elements 10
I just got Photoshop elements 10. So still learning. I work off a pc. I have been trying to download these free action online but have unsucceful. Can some help. Please:)
-
Online Download of pdf.'s give Errors...How do I fix?
I continuously receive an error when downloading a pdf from online. The error message states: "There is a problem with Adobe Acrobat/Reader. If it is running, please exit and try again. (4:9)". When I close everything down, it still does not present