I can't send picture messages or group messages to people without an iPhone.

I am unable to send pictures or group messages to my contacts that aren't iPhone users. Seems like this started happening since the last update. Very frustrated.

    Hi there krd2687!
Sharing your precious memories is absolutely important and I'm so sorry for the concerns you're having. I appreciate all of the steps you've already completed so far. I took a deep dive in to the Razr Maxx HD and didn't find any reported concerns such as this.
To clarify, are you able to send picture messages to individuals or does it only fail when you try to send the same picture to multiple people at the same time? Are you able to send text messages?
Do you happen to have a picture/video(multimedia) message block on your line? See here: http://vz.to/1cxwDLV on how to edit or change service blocks.
Keep me posted!
Thanks!
MelissaM_VZW
Please follow us on Twitter @VZWSupport

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