I can't send proof of eligibility for Student Subscription

When I go to "My orders", I get this message
500 Dispatching Error
Error:
-26
Version:
7001
Component:
HTTP_ROUTE
Date/Time:
Sun Aug 3 10:24:28 2014
Module:
http_route_mt.c
Line:
3139
Server:
du1pam003_WEB_21
Error Tag:
{00023cd0}
Detail:
no valid destination server available for '!ALL' rc=7

VictoriaGPZ I am sorry we are currently experiencing difficulties which is affecting your ability to submit your proof of eligibility.  I would recommend trying to submit your proof of eligibility at a later time.
In the future if you utilize the e-mail address provided by your educational institution then the proof of eligibility is often not required.

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