I can't set up my Time Capsule, what can I do?
The problem is that Airport Utilility doesn't recognize the device.
Use ethernet for intiial setup.. wireless is useless.
Plug it directly into the computer.. press and hold reset until the front led flashes and then do the setup.
You do not need the TC in the network to do this..
Similar Messages
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I recently moved and now I'm trying to set up my Time Capsule as the primary base station or router with an existing network that has a Centurylink modem/router. The TC still has the settings for my old network. I also have backups on it. I have the data backed up to another HD so it's not an issue to return it to factory settings if doing so deletes the back ups. Do I need to restore it to the factory settings to set it up? Also, what settings would I select on the TC (and the Centurylink modem/router) in order for the TC to serve as the router, instead of the Centurylink router? I want to be able to use the TC to back up my Mac's, print wirelessly, and improve overall performance. I tried setting the TC up and ended with 2 different networks. Can anyone please help me with this?
The TC has to plug into the existing modem router by ethernet.. you cannot use wireless.
You have a choice of which is router.. only if Centurylink agree to bridge their modem router.. this has to be done by the ISP and often they do not allow it.
Is your broadband cable or adsl or fibre or ???
If it is cable and you are allowed to purchase your own cable modem pick a pure modem version with no router in it.. plug the TC into it by ethernet.
Setup the TC in DHCP and NAT mode.. (depending on broadband type).
You must reset the TC to factory to do the setup.. no files are lost at all.
Here is my current recommended setup.. with Yosemite life has become harder than ever.
Factory reset universal
Power off the TC.. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the TC to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.
N.B. None of your files on the hard disk of the TC are deleted.. this simply clears out the router settings of the TC.
Setup the TC again.
ie Start from a factory reset. No files are lost on the hard disk doing this.
Then redo the setup from the computer with Yosemite.
1. Use very short names.. NOT APPLE RECOMMENDED names. No spaces and pure alphanumerics.
eg TCgen5 and TCwifi for basestation and wireless respectively.
Even better if the issue is more wireless use TC24ghz and TC5ghz with fixed channels as this also seems to help stop the nonsense. But this can be tried in the second round.
2. Use all passwords that also comply but can be a bit longer. ie 8-20 characters mixed case and numbers.. no non-alphanumerics.
3. Ensure the TC always takes the same IP address.. you will need to do this on the main router using dhcp reservation.. or a bit more complex setup using static IP in the TC. But this is important.. having IP drift all over the place when Yosemite cannot remember its own name for 5 min after a reboot makes for poor networking. If the TC is main router it will not be an issue.
4. Check your share name on the computer is not changing.. make sure it also complies with the above.. short no spaces and pure alphanumeric.. but this change will mess up your TM backup.. so be prepared to do a new full backup. Sorry.. keep this one for second round if you want to avoid a new backup.
5. Mount the TC disk in the computer manually.
In Finder, Go, Connect to server from the top menu,
Type in SMB://192.168.0.254 (or whatever the TC ip is which you have now made static. As a router by default it is 10.0.1.1 and I encourage people to stick with that unless you know what you are doing).
You can use name.. SMB://TCgen5.local where you replace TCgen5 with your TC name.. local is the default domain of the TC and doesn't change.
However names are not so easy as IP address.. nor as reliable. At least not in Yosemite they aren't. The domain can also be an issue if you are not plugged or wireless directly to the TC.
6. Make sure IPv6 is set to link-local only in the computer. For example wireless open the network preferences, wireless and advanced / TCP/IP.. and fix the IPv6. to link-local only.
There is a lot more jiggery pokery you can try but the above is a good start.. if you find it still unreliable.. don't be surprised.
You might need to do some more work on the laptop itself. eg Reset the PRAM.. has helped some people. Clean install of the OS is also helpful if you upgrade installed.
Tell us how you go.
Someone posted a solution.. See this thread.
Macbook can't find Time Capsule anymore
Start from the bottom and work up.. I have a list of good network practice changes but I have avoided Yosemites bug heaven.
This user has had success and a few others as well.
RáNdÓm GéÉzÁ
Here is why Yosemite has fundamental issues.
http://arstechnica.com/apple/2015/01/why-dns-in-os-x-10-10-is-broken-and-what-yo u-can-do-to-fix-it/ -
Help with trying to set up my time capsule to my friends DSL modem, so that I can get wireless while staying at his place.
Set up your Wi-Fi network with your iPad, iPhone, iPad touch, or Mac.
http://www.apple.com/airportexpress/features/easy-setup.html -
Quick question!! Is it mandatory that I set up my time capsule as my DSL modem? Based on the location of my iMAC right now it would be better to just leave the modem provided by my internet provider in place. I really just want to use the time capsule as a back-up storage device for now and connnect the ethernet cable from my ISP at a later date.
Generally it is easier to bridge the TC and plug it into the router.. it then lives on the network.. it is after all, a network drive.. and you can access it via your existing connection whether wireless or wired to the existing modem.
If you really want a totally stand alone setup please tell me how you are presently accessing internet on the Mac you want to backup on the TC. -
I can't set up my time capsule - please help!
I can't seem to set up my Time Capsule at all since I switched Internet providers to Virgin. Whenever I try to it says that the network password is not correct but I KNOW it is. I've tried it wired via Ethernet with the wireless turned off but still it does nothing. Has anybody got a link to an absolute fail proof guide to setting it up. I've had a Time Capsule before that worked fine.
ThanksLaPastenague is correct in saying you need to setup the Time Capsule in bridge mode. It sounds like you are using a modem router combo.
Just get a regular ethernet cable(same as a "patch cable") and connect it from the LAN port on the modem to the WAN port on the Time Capsule. Go through the setup as normal and if it asks you to put it in bridge mode do so. (if you are using Mac OS X 10.6.8 or earlier it will prompt you for it. If you are using a Mac OS X 10.7.5 or later it will automatically put it into bridge mode if it is receiving a private ip address).
To verify bridge mode:
10.6.8 or Earlier: Airport Utility > Select Time capsule > Manaul Setup > Internet Icon Along the top > Internet Connection Tab > Connection Sharing. If it says "Share a Public IP" Switch it to Off(Bridge Mode)
10.7.5 or Later: Airport Utility > Click on the Time Capsule > In the window to the right of it click "Edit" > Network Tab > Router Mode. If it says "DHCP and NAT" switch it to Off(Bridge Mode)
Hope this simplifies things....
Jesse -
Can i set up my Time Capsule 1st generation with airport 5.5.3?
can i set up my Time Capsule 1st generation with airport 5.5.3?
Yes, if you are asking about AirPort Utility 5.5.3 for Windows.....and you are running XP SP3 on your PC.
AirPort Utility 5.5.3 for Windows
If you are running XP SP2 on the PC, then you will need to use AirPort Utility 5.4.2 for Windows
AirPort Utility 5.4.2 for Windows -
I changed my ISP, how I can Setting up my Time Capsule ?
Recently, I changed my ISP, how I can Setting up my Time Capsule again?
Hello. I jus tbought mine and will be setting up shortly. So I am only guessing here, based on how my airport extreme base station acted when I switched once. When you connect the ethernet to it, it should simply find the signal,a nd prompt you for the password information that you set up with the new ISP.
If not, please report back how it goes.. -
Okay so I set up my Time Capsule already and is now backing up 2 of my iMacs. Works great. What I want to know is how to use the TC to directly store files? I want to do this to delete some files on iMac 20inch but still have them on the TC for future reference..eg some movies on iTunes. I want to directly save them on the drive so I can delete them from iTunes and gain some storage. (Ps on iMac 20 inch (it's almost full - 320 GB) when I enter time machine, a tab comes up on finder which reads "Time Machine backups" it's able to be ejected like a disc or a connected device. On the iMac 20 inch, I dragged some files onto there as if using it like a hard drive. Is this the correct method? Then I went to my 27inch iMac and saw the "Time Machine Backups" hoping to see the files I dragged from the 20inch iMac. But the files were not there except a folder that said "Backups.backupdb". Can someone help me?
It's not a good idea to use a network disk for both Time Machine backups and other things. By design Time Machine will eventually consume all the space on its output disk, which will then cause problem for your other files. I'd store those other files on an external disk connected to the Time Capsule. The problem with that is that Time Machine will only back up files that are local to your Mac. That means that you'll only have one copy of the files on or attached to your Time Capsule.
By the way, you've been misled by poor field labeling on this forum into typing a large part of your message into the field intended for the subject. In the future just type a short summary of your post into that field and type the whole message into the field below that. -
how do i set up the time capsule with only a wireless net work? it keeps asking me to plug in a cable and i do not have one.
Are you using a v6 uitlity.. because it is a toy.. ??
Get v5 utility and then you can hold down the option key and select the right mode.
If you have lion, just install it.. For ML follow this.
How to load 5.6 into ML.
1. Download 5.6 for Lion.
http://support.apple.com/kb/DL1482
Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
2. Download and install unpkg.
http://www.timdoug.com/unpkg/
Run unpkg on the desktop.. it is very simple.. drag the AirPortUtility56.pkg file over to unpkg.. and it will create a new directory of the same name on the desktop.. drill down.. applications utilities .. there lo and behold is Airport utility 5.6 .. drag it to your main utilities directory or just run it from current location.
You cannot uninstall 6.1 so don't try.. and you cannot or should not run them both at the same time.. so just ignore the toyland version.. the plastic hammer.. and start using 5.6.. a real tool. -
How do I set up my time capsule to operate as a wireless hub when it is not plugged into the internet? I want to be able to share wirelessly the information on the time capsule. thanks!
I would prefer to answer in your post. as I have tried on two occasions to help.. so far this is the first time I can see you stated you are using Lion.
1. Did you download and install the 5.6 utility..?
I said to do it.. you never said yes.. I did that.
Please do it. .. you will get no place before you do.
2. Did you bridge the TC.. ?
If so it will work perfectly.. please post a screen shot of the summary page from the 5.6 utility. If something is wrong I can work it out from there.
3. Or ring apple support and get them to walk you through the setup.. there should be phone support for the first week or two. -
How do I set up the Time Capsule without an internet connection
How do I set up the Time Capsule as a wireless hard drive without an internet connection. I am in a office situation in which I cannot access my work network. I need to be able to share files on the Time Capsule over the wire connection.
Are you using a v6 uitlity.. because it is a toy.. ??
Get v5 utility and then you can hold down the option key and select the right mode.
If you have lion, just install it.. For ML follow this.
How to load 5.6 into ML.
1. Download 5.6 for Lion.
http://support.apple.com/kb/DL1482
Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
2. Download and install unpkg.
http://www.timdoug.com/unpkg/
Run unpkg on the desktop.. it is very simple.. drag the AirPortUtility56.pkg file over to unpkg.. and it will create a new directory of the same name on the desktop.. drill down.. applications utilities .. there lo and behold is Airport utility 5.6 .. drag it to your main utilities directory or just run it from current location.
You cannot uninstall 6.1 so don't try.. and you cannot or should not run them both at the same time.. so just ignore the toyland version.. the plastic hammer.. and start using 5.6.. a real tool. -
Setting up Airport Time Capsule
We will soon set up a Time Capsule and new iMac. Is there a preference to whether the iMac should be hardwired through the LAN Input, or connected wirelessly?
Thanks.
EdwardBob:
I've been researching my problem for hours and have spent way to long on the phone with ATT and Apple. I was wondering if you could help me with my setup (give me exact instructions) of my new AP 3tb time capsule and my existing att uverse 3801hgv 2 wire modem. I want to disable wifi and make everything run through the time capsule so I can take advantage of all the features. I know some of these setting will have to be made from
http://192.168.1.254 website. To make things easier, I reset the 2 wire device to factory settings and did the same with the time capsule. I'd like to get the settings all set up on the 2wire end and then plug in the airport time capsule and set up network and everything from scratch there. I'm assuming if 2wire stuff gets set correctly everything will fall into place easier when I plug in the time capsule for first time. I'm not very familiar with Wifi/networking terms but would greatly appreciate if you could help me solve this issue once and for all. I am running OSx 10.9 and airport utility 6.3.2. Because we will be disabling the wifi and I will need internet connection, I have run an ethernet cable from the 2wire box directly into my laptop, which I will later use as the ethernet cable into the time capsule. Thank you so much!!!!!
-Brad -
I'm setting up my Time Capsule for the first time and can't get an internet connection via ethernet cord
So new AC model TC??
What modem is it? Pure cable modem .. did you power cycle the modem ( OFF for at least 30min..)??
This is essential to lose the old setup and start afresh.
How have you setup the TC?
Did you try just bridge to existing router? If it doesn't get an IP and you just bought it, possible it is faulty.
Lots more details.. really important things like did the ethernet connectivity leds go on.. both the TC port and the modem port - front ethernet indicator should light up.. -
Setting up a Time Capsule as just a wireless backup device
All I want to do is set up a Time Capsule as a backup wireless device. I already have a functioning network on a Linksys rounter (and some of the users on this network have PC's and want NOTHING to do with my Apples-MacBook and MacBook Air). Where exactly do I connect the ethernet cable? The router as some suggest or the modem? And which ports? The set instructions are unclear and before I throw the network into chaos with an unwanted router, I would love some exact suggestions. I have connected nothing as yet. Thanks.
Welcome to the discussion area, dcarmel!
To configure the Time Capsule (TC) for backups only when another router is already present on the network, you would do the following:
Connect an ethernet cable from one of the LAN <-> ports on the Linksys router to the WAN (circle icon) port on the Time Capsule.
Open AirPort Utility - click Manual Setup
Click the Time Capsule tab below the row of icons to establish a name for your TC, a device password (write that down) and adjust time settings.
Click the Wireless tab
Wireless Mode = Off
Click the Internet icon
Connect Using = Ethernet
Connection Sharing = Off (Bridge Mode)
Click Update and the TC will restart and you should have a green light in 30-40 seconds. That's it.
Backups will occur over the Linksys wireless network. But, for the first main backup of your Mac(s), it would be great idea to connect them using an ethernet cable to one of the LAN ports on the Time Capsule since you'll be backing up the entire computer on the first pass. Ethernet will be much faster than wireless. You can do subsequent incremental backups using wireless since these normally only take a few moments.
Message was edited by: Bob Timmons -
I am having trouble setting up my time capsule. the amber light is flashing. i have a Verizon FIOS network that i use for the internet (WiFi) and do not want to configure the Time Capsule to do that function. I just want the Time Capsule to back up.
Simple.. bridge the TC.. in the apple utility in the NAT and DHCP area.
Plug it into the FIOS router.. you can turn off wireless in the TC if you want.. or use it.. it can work faster if you are nearby and can select 5ghz.. but up to you.
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