I can't set up time and date / no response or it s...

Hi guys
I hope You will help me.
I purchased nokia 5800 (second hand) for my girlfriend this christmas as a present and everything is fine apart 'time and date settings'.
When you going to 'setting' and try to select 'date and time' there is no reaction, if you trying open by clicking 'options' and than 'open' it appears straight away 'System error' message or if you trying do it from the home screen/desktop by clicking on the clock 'System error' message appears straight away.
It is very confusing and driving me mad as this is christmas gift and she can't set up time and date.
I've tried update software using Nokia Software Updater and nothing
I've restored factory setting and nothing as well.
Please help me
Thank You very much for Your time
Kind regards
Martin
Solved!
Go to Solution.

Hi monpar77
If you are using restore factory settings in "Phone management" due to UDP = User Data Preservation feature of this device that may not be sufficient and you may need to carry out a "hard reset" as detailed elsewhere in the forum.
Happy to have helped forum in a small way with a Support Ratio = 37.0

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