I can't shift + scroll at the same time! HELP!

I have a windows 8 , dell laptop. I have a Microsoft wireless 3500 mouse. I can't Shift+scroll at the same time and it's annoying when I play games that I have to shift+scroll which is basically the game I play all the time. Please help!

It's not, it's a downloadable game. Also it doesn't work with pages that you scroll down on like youtube, etc when I hold shift.

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