I can't shutdown the computer without using force shutdown when firefox is active

Firefox prevents my computer from shutting down. I have to use "Force shutdown".
In case I am canceling the shutdown, Firefox freezes and then crashes.

Hello,
I second this. Programs should close gracefully when asked by windows during a system shutdown. Firefox crashes instead. This happens with full version 4 also, not just beta.
When asking Firefox to close after initiating a shutdown (and it not happening), you find that it has crashed, become unresponsive, and one must close it thru the task manager.
I hope this is fixed in an update soon! Firefox 4 looks to be the best yet!

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HT4623 I have tried resetting an iPhone 3 and I am unable to activate and sync it. How can I reset the device without using a computer?

I have tried resetting an iPhone 3 and I am unable to activate and sync it. How can I reset the device without using a computer?

Hello anacc,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Connect your USB cable to your computer but not to the iPhone, iPad, or iPod touch until step 3.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button down, connect the USB cable to the iPhone, iPad, or iPod touch. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen. When this screen appears, you can release the Home button:
Note: If the image of a battery appears, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again. If you don't see the Connect to iTunes screen, try these steps 1 through 4 again.
iTunes should automatically open and display the following message:
"iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes."Note: If iTunes not open after two minutes, please open iTunes yourself.
Use iTunes to restore the device.
Best of luck,
Mario

Creating print files that clients can modify in the future without using Indesign

If I create a print/design piece for clients in Indesign CS3 is there a file format I can give them that they can modify in the future without coming back to me to modify it for them? Essentially build them a design template which they can use for another program such as word / publisher / something like that?
Yes, publisher is gross...I know, i know, i cringed a little too...

I'm with David on this one. If you can charge the client for making changes to a project you already created, why not do so? If the client has ASKED you for an "editable" format of the project so they can "save money" by making their own edits, they're cheating you.
In a nutshell, if a client wants to edit a project, as Rodney mentioned, they'll need to pony up and purchase the required software, and THEN learn how to use it--nothing is free, right?
Also be aware that by giving a client access to your production files, you are setting yourself up for the possibility of many phone calls "asking" how to do this or that in the files. Unless you also plan on adding a cost update for program tutorials, I wouldn't even think of it.
Another thing to consider is this; once you turn over any production files, you may also be blamed for "corrupt files" when the client takes those files (edited or not) to an unknown printer who may tell the client, "I can't use these files". The client will then call you in frustration, exclaiming "The files you sent me are bad! The printer can't use them. You have to fix this right away." At this point, your best option is to add a disclaimer such as a READ-ME file on the disk, that states you aren't responsible for the quality of output of any files which you do not maintain final production control.
Remember: we (as designers, printers, etc.) are in business to make money doing a job that a client doesn't know how to do. That's what business is all about. Just because a client might want to "save money" by doing it themselves doesn't mean you have to "train" them to do it without charging for that service, as well. In my business, I have an actual cost update item entry called "Software Assistance and Training", and we charge $180 per hour or fraction thereof to walk clients through editing a document we created, if they insist on requesting the project files from us. It makes sure we get paid for the time spent on all projects, even if it means spending an hour on the phone to "walk" a client through the steps of using the program. And finally: A client that doesn't want to pay for your services is a client any profitable business doesn't need.
Just something to think about...
Mikey

My friend borrowed my old iPhone 4. I wanted to erase all the data but I dont have a password and my friend doesnt know his password. How can I erase the data without using a password?

My friend borrowed my iPhone. I want to sell the iPhone, but first I have to erase all the data that belong too my friend. I don't know his password and he doesn't know either. Is it possible to erase the data without using a password?
thanks!

You need the password if it is iCloud locked you won't be able to activate the phone for use.
As long as he remembers his email, you can reset the password
If you forgot your Apple ID password
or Forgot Apple ID
https://iforgot.apple.com/appleid
If it is a lock screen password, you can do a restore.
Hold down power and home for 10 seconds and release power but keep holding down home. iTunes will say your phone is in recovery mode so you can restore it.

Can you run the computer without the monitor

Can I remove the display and connect a monitor via the VGA output? My display is unusable and I would like it removed.

I'd be concerned that, in disconnecting the display cabling, the "dead ends" of that many electrical paths would make the computer unusable. The safest action is to leave the display in place and go with an external monitor.
What PowerBook to you have? Most that can run OS 10.5.8 have a DVI out and you need an adaptor like this:
Apple DVI to VGA Display Adapter
to drive a VGA monitor. That's the one I use on my 17-inch PowerBook when it's on an external display

How can I reference the parent, without using _parent or _root?

I cannot use the following in my ActionScript due to conflicts with the host application:
_level0
_root
_parent references
On a pop-up box I have a close button with an absolute reference:
closeBtn.onRelease = function () {
unloadMovie("_level0.Page_1.holderBox");
Is there another way to make this work without using _level0 or _parent?
I've read that it is possible to use a global variable on the main timeline and ref that, but cannot get that to work.

You may need to try a few different approaches (that's what I would be doing), but you may be able to just target the holder directly using the global variable, and not have to include the Page_1 reference with it....
//frame 1:
_global.mcVar = null;
// later on...
_level0.Page_1.imgholder.image0_0.boxS.onRelease = function() {
createEmptyMovieClip("holderBox",getNextHighestDepth());
holderBox.attachMovie("boxSound", "boxSound_mc", 0);
_global.mcVar = holderBox;
If that doesn't work, try moving it to after wherever holderBox gets added into Page_1 and include Page_1 in the assignment like I showed earlier.

How can I update the BIOS without using a CD?

Hello!
I have recently decided to upgrade my RAM from 2GB to 4GB. After installing, I booted up my computer to find that it would not recognize the new memory. After doing a bit of troubleshooting, I decided to try and update the BIOS, as the version was from 2010. I downloaded the BIOS update boot CD application from lenovo, burned a disc, and on reboot I found that the boot order did not have CD listed on it. Here's the catch: I don't have the supervisor password. This is a hand-me-down laptop, and I have tried to find the password to no avail. This is the current boot order: USB drive, Hard drive.
My question is, can I either create a BIOS update disc using a USB, or update the BIOS some other way?
I understand that it is impossible to recover the supervisor password without having it serviced (which I would rather not do, even if I have to send my RAM back to Crucial)
My system specs:
Thinkpad L512
Bios version: 1.04
Bios date: 2010-3-26
Embeded Controller Version: 1.01
Windows 7 32 bit
Thanks for your help.
Solved!
Go to Solution.

Welcome to the forum!
Two things here:
a) If you run System Update, it should offer the latest BIOS for your machine as well. I've never done it on a passworded unit, so it might or might not work but might be worth a shot.
b) I doubt that the ability of the system to recognize new RAM has anything to do with the BIOS. ThinkPads much older than yours will run 4-8GB RAM with an old BIOS, older than your machine to begin with.
Good luck.
Cheers,
George
In daily use: R60F, R500F, T61, T410
Collecting dust: T60
Enjoying retirement: A31p, T42p,
Non-ThinkPads: Panasonic CF-31 & CF-52, HP 8760W
Starting Thursday, 08/14/2014 I'll be away from the forums until further notice. Please do NOT send private messages since I won't be able to read them. Thank you.

I have PC with Windows XP. I wish to buy a book but it says I need iOS with a specific version of iBooks to open the file. How can I open the product without have a Apple product?

I have PC with Windows XP. I wish to buy a book but it says I need iOS with a specific version of iBooks to open the file. How can I open the product without using an Apple product?

What is the GarageBand version that your friend is using?
If it is GarageBand '11, version 6.0.5, you can buy GarageBand '11 as a boxed retail version with the iLIfe '11 bundle, e.g. from Amazon.
Then you can upgrade GarageBand '11 to 6.0.5, using this upgrader from the Support page:
GarageBand 6.0.5
GarageBand 6.0.5 will work well with your system. But if your friend is using the newest GarageBand 10, this will not help. Then ask your friend to send you audio files for each track, so you can recreate the project from the audio. Or your friend could also use GarageBand '11 for the projects you want to share, that will run well in all newer MacOS X versions, even with GarageBand 10.0 installed on the same system.
-- Leonie

I have IMac 10.7.5 Lion I use I forgot the password and I did a few fixes from the we sites, which did not work and now I can not get the computer to reboot the gray screen comes on and if a shift c I get a load bar and it goes half way and help

I have IMac 10.7.5 Lion I use I forgot the password and I did a few fixes from web sites, which did not work and now I can not get the computer to reboot the gray screen comes on with the apple and if a shift+c, I get a load bar and it goes half way and stops, I can get into the black screen area with the hard drive info
I did the following:   mount -uw /    rm/var/db/.AppleSetupDone    shutdown/uses/us reboot Ok I know I should not have, but now I need help to reboot and hopefully not lose everything on the desk top, Linda Markle

You did the wrong things. In the future it's a good idea to remember not to do something when you don't know what you are doing and what happens when you do it.
Forgot Your Account Password
For Lion, Mountain Lion, or Mavericks
    Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
     When the menubar appears select Terminal from the Utilities menu.
     Enter resetpassword at the prompt and press RETURN. Follow
     instructions in the dialog window that will appear.
     Or see:
       Reset a Mac OS X 10.7 Lion Password
       OS X Mountain Lion- Reset a login password,
       OS X Mavericks- Solve password problems,
       OS X Lion- Apple ID can be used to reset your user account password.

I'm getting the grey screen during start up and can't boot the computer. I did a cmnd R but worried it would automatically wipe my hard drive and reinstall OS. Is there a risk at cmnd R will result in wiped HD without me actively making that choice?

I'm getting the grey screen during start up and can't boot the computer - MacBook Pro with lion.
I did a command r after doing some research but got nervous that it would automatically wipe my hard drive and reinstall OS.
I was nervous because it asked me for language for software use before any options were presented (such as repair via disk utility). It looked similar to an OS install.So I powered off....Is there a risk at command r will result in wiped HD without me actively making that choice?

Repair the Hard Drive and Permissions - Mavericks, Lion/Mountain Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.
Reinstall Mountain Lion or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is
three times faster than wireless.

Wouldl like to use an large external with my mac book-if so how can I shut the lid without losing the screen?

Wouldl like to use an large external with my mac book…if so how can I shut the lid without losing the screen?

This is the article on the subject:
Mac notebooks: How to use your computer in closed clamshell (display closed) mode with an ...
But it does not cool as well when closed. I suggest you arrange your workflow across the two screens side to side, or put the Big Display up on blocks and open the laptop below it, and use both screens in Extended Desktop:

I have an iPad that I want to update to IOS 5.1. I have several apps that each were installed using a different iTunes ID. How can I update the IOS without losing the apps?

I have an iPad that I want to update to IOS 5.1. I have several apps that each were installed using a different iTunes ID. How can I update the IOS without losing the apps?

To update your phone requires using the latest version of iTunes, on your computer, as well as Internet access. The update to iOS 5.0 or higher is an erase/restore deal, so you not only have to make sure all of the content, currently on your phone, is on your computer and accessible, you need to update iTunes first, have Internet access, then update your phone. There is no way around this fact. You could go to an Apple store or use another computer, but you run the risk of losing all of your data it you do that.

How do i re-download system preference onto my computer without using the snowlepord disc, how do i re-download system preference onto my computer without using the snowlepord disc

how do i re-download system preference onto my computer without using the snowlepord disc, how do i re-download system preference onto my computer without using the snowlepord disc

Do you mean the System Preferenes application?
If so, you should be able to restore it from your backups.
If you don't have backups:
If your Mac came with Snow Leopard, call AppleCare. They'll send a replacement set of discs for a nominal fee.
If it didn't, you can still get the Retail Snow Leopard discs for $30.
Then get a good external HD (or Time Capsule) and start making regular backups. Hard drives fail; other things go wrong; and laptops get lost or stolen. Without good backups, you risk losing all your data.
You might want to review the Time Machine Tutorial, and perhaps browse Time Machine - Frequently Asked Questions.

I have just dowloaded the icloud control panel on my PC and i am am able to see everything that has been pushed to icloud from my ipad. However i cannot see my email. i can send from the computer using icloud, but i do not see any mail that is being rec.

i have just dowloaded the icloud control panel on my PC and i am am able to see everything that has been pushed to icloud from my ipad. However i cannot see my email. i can send from the computer using icloud, but i do not see any mail that is being received by my ipad, which is set up with my mail server. What haven't i checked lol?

turn your ipad off by holding the sleep wake button for 5 seconds and slide to turn off then turn it back on and the apps should be finished and if the apps didnt finish just redownload them

The computer I use for Itunes only has XP so I can't use ICloud. My desktop has Vista so I can use it. But I don't want to lose all of what I have on my Iphone 4S and my two Ipads. How can I use the desktop and retain the apps, music, podcasts etc. I have

The computer I use for Itunes (my laptop) only has XP so I can't use ICloud:(
I have a desktop that operates using with Vista.
I downloaded 10.5 and sought to sync my two iphones and two ipads with the desktop in order to use ICloud. However I got warning messages that if I synced with this computer that had none of my extensive library of apps, music, podcasts, etc. would be on it, I would lose it all.
I did authorize the computer. I knew enough to do that but am terrified that I will lose everything that I have accumulated and still won't be able to use ICloud.
Isn't there a way to do this? Shift my library FROM my devices to the desktop?
Thanks

This is a tedious solution, which is stupid! And some users report an inability to reauthorize a computer after an "en masse” deauthorization. I can’t believe Apple doesn’t provide a list or menu to find out which computers you’ve authorized! Obviously, APPLE knows (or else they couldn’t tell us how many computers we have authorized)--so why can’t they give us access to that information about our own computers??!!!
And for an already-authorized computer with a hard drive that’s since been replaced and upgraded from Mavericks to Yosemite, would it be recognized as a “new computer” and require authorization? Would its previous incarnation (i.e., with the old hard drive and OS) be considered a separate computer? Some users report they can’t authorize a computer after an OS upgrade because of that. Can’t believe we have to do such a bass-ackwards kludge!

I can't shutdown the computer without using force shutdown when firefox is active

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