I can't sign in in My Apple-id when I'm going to install FaceTime and iMessage? What's wrong?

I can't sign in in My Apple-id when I'm going to install FaceTime and iMessage? What's wrong?

Hi tiredofthehoops,
Welcome to the Support Communities!
If you require additional assistance with this, click on the link below for guidance:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
I hope this information helps ....
Cheers,
- Judy

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