I can't sign in into the app store

I was updating my Laptop with OS Mountain Lion, and no problem. I was trying later to do the same with my iMac and I couldn't sign in the app store, any suggestions?

Try starting your computer in safe mode (holding down the shift key while restarting) then try to access it.

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Why can I not log into The app store after changing credit card information?

Why can I not log into the App store after changing credit card information?

DNS -
Some folks resolve download and other connection issues by using either OpenDNS or Google Public DNS services. The best use is to use it as the DNS configuration in your modem/router/gateway device, but often the configuration in the computer or iOS device will over ride the other configuration if you don't have access.
Open DNS;
http://www.opendns.com
208.67.222.222, 208.67.220.220
Google Public DNS;
https://developers.google.com/speed/public-dns/
8.8.8.8, 8.8.4.4

I can't sign in to the app store.

When attempting to sign into the App Store I get 'Unknown Error' with a 'sign in' button at the bottom. Upon clicking on the 'sign in' button, I get "We are unable to complete your request--There was an error in the App Store. Please try again later. (4)"

Hiya jeannieh2os,
The article linked below details a number of steps that can help resolve issues connecting to the iTunes and App Stores.
Can't connect to the iTunes Store
https://support.apple.com/en-us/HT201400
Sincerely,
Allen

Why can't I sign into the App Store?

When I try to Sign In into the App Store, it always says that my Apple ID has never been used in the App Store before and that I have to review my information. When I click Review it leads me to create ANOTHER Apple ID! What should I do?

Search the Web for the phrase "My Apple ID." The top hit should be an Apple web page with that title. I'm not posting a direct link because such links are never to be trusted. Sign in and verify the ID.

Ok so my iPhone 5S wont let me sign into the app store and download anything i tryed it with my Apple ID signed in and nothing then signed out still couldnt sign in or download apps please help!

How can i Sign back in the App Store to Download apps

Hi Who\'s doza,
If you are having issues connecting to the iTunes Store, you may find the following article helpful:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
- Brenden

Why won't my Apple ID allow me into the app store on my iPad2 anymore?

See subject line....Ican sign in to this website with my Apple ID, but anymore I can't sign in to the App store with it...

Just tried doing that but it's still coming up with my wife's ID on the signon screen. Isined in using her password to be able to updfate my apps....

I created an iCloud account for my sons ipod tried to sign into the App Store and it just keeps coming up with unknown error can you help

I created an iCloud account for my sons ipod tried to sign into the App Store and it just keeps coming up with unknown error can you help

Skip the iCloud sign in for now.
Once you reach the home page, go to settings and sign out of FaceTime and Messages. This should also sign you out of iCloud.
Go to iCloud in settings and sign in with the correct Apple ID.
If that does not work
Skip the iCloud sign in
Go to Apple ID.apple.com and sign in
Change your Apple ID to the old one
Delete iCloud account on your device with the old Apple ID and the same password.
Go back to the website, change your Apple ID back to the current one. You will receive an email to verify the account. Verify first.
Sign into iCloud on your device with the correct Apple ID and password

HT204380 I am currently unable to sign into FaceTime with my apple I'd but I can sign on to the App Store why is that?

I am currently unable to sign into FaceTime with my apple I'd but I can sign on to the App Store why is that?

Troubleshooting FaceTime
iOS http://support.apple.com/kb/TS3367

Just bought a used Oct '13 MacBook Pro and I can't sign into the App Store as it still displays the old owners user ID in the login box (in fixed grey text). Any ideas of how I what I could do? Thanks.

Just bought a used Oct '13 MacBook Pro and I can't sign into the App Store as it still displays the old owners user ID in the login box (in fixed grey text). Any ideas of how I what I could do? Thanks.

The first thing you should do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
1. You don't own another Mac.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. I suggest you install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. If you don't have the media, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
2. You do own another Mac.
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. You will need the Apple ID and password that you used to upgrade. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
Once booted from the disc, the USB device, or Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Apple customer service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it under your ID. In that case, contact iTunes Support.

I have an iphone 4 and recently changed my apple id password. I went through the verification successfully. For some reason, I can't sign into the app store on my iphone using my apple id and password.

I have an iphone 4 and recently changed my apple id password. I went through the verification successfully. For some reason, I can't sign into the app store on my iphone using my apple id and password.

Apple doesn't monitor here. Best we can do is to push you to contact Apple directly.
This is from the iOS Dev Center forum...
http://devimages.apple.com/maintenance/
We apologize for the significant inconvenience that our downtime has caused and encourage you to reach out to ourhttps://developer.apple.com/contact/ if you need any assistance.
(Check under "Program Enrollment").
Note that your program membership should have been automatically renewed if it lapsed during the downtime period. If not, please be explicit about that in your support request.
--- DrErnie

HT5622 Why can't I sign into the App Store on my phone?

I can't sign into the App Store on my phone? But for some reason I can still download stuff, but I have to log in every time for every little thing.

There is no error message. I try to log in and it looks like it tries to but then it just go's back to the main screen and nothing happens. I can log in on my computer just fine, that is why I don't know what is going on.

I have an Ipad My apple ID and password works for Ibooks and Icloud but when I try to get into the app store it doesn't show my entire email address on the account. When I try to get into the app store it tells me my password is incorrect. How can I corr

I have an Ipad My apple ID and password works for Ibooks and Icloud but when I try to get into the app store it doesn't show my entire email address on the account. When I try to get into the app store it tells me my password is incorrect. How can I correct this? I have been emailing support but so far they have been no help

Open the App Store app, go to the Featured pane, swipe to the bottom, tap the Apple ID and sign out. Tap again and sign in with the Apple ID of your choosing.

Trying to get into the app store and it asks for my password. The problem is that it is showing an Apple ID I don't use ghosted in. I can't figure out how to use my correct ID.

Trying to get into the App Store to update some apss. It asks for my password but the problem is that it is showing ghosted an Apple ID I don't use. Can't figure out how to fix it.

You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, if the App Store says you need to update "Twitter," the hacked app may be "Angry Birds" or something else entirely. Don't make any assumptions about which app you're looking for. To find it, you have to carry out a systematic search.
Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard by pressing the key combination command-C.
In the Finder, press command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu initially showing Kind. From that menu, select Other...
A sheet will drop down. In that sheet, select Raw Query and click OK or press return.
Now there will be a text box to the right of popup menu. Click in that box and paste (command-V).
The search window will show all the App Store products you've installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the items listed in the search window is not among your purchases in the App Store. Move each such item to the Trash. You may be prompted for your administrator password. Empty the Trash.
Log out and log back in. Test.

I want to sign into the app store as another ID, but it is greyed out.

Hey everyone,
I want to update my apps but I am having an issue.
When I click "update", this pops up
But that is not the apple ID I am signed into the app store as, nor the account I want to use to update things.
Why is it greyed out -- uneditable -- and how can I change that?
Thanks!

OK so I was having this issue too but for some reason it was happening on Evernote. The user email that was populating the Apple ID field was for a previous user on the computer that, as far as I know, doesn't use Evernote at all. It only happened recently and as far as I knew all his user information was removed from this machine once we got a new one in the office?
Uninstalling and reinstalling worked but this behaviour seems very odd.

HT5007 Why when I sign into the App store it says unknown error?

When I sign into the App store it says unknown error.

the support article for that error says to wait for it to reset your request and then try again, in the meantime verify your login information is correct (ie logging in at http://appleid.apple.com/)
you can also goto Settings > store and log out of your apple id and log back in just in case

I can't sign in into the app store

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