I can't sign in. Lync return wrong password but I can garantee that it's right.

I've many computers that are configured in a domain server. This trouble happen in Lync 2010 Vista and Seven edition. On the Windows 7 I'm updating it for Lync 2013, but I can't do
same thing on Vista cause it's no compatible. 
The problem happen when I put the user login in the Lync, and it can't sign in, returnin the "Wrong Password" message. 
What can I do? 
Thanks! 

Hello Jean,
You can delete the sip folder in...
Lync 2013 C:\Users\username\AppData\Local\Microsoft\Office\15.0\Lync
Lync 2010 C:\Users\username\AppData\Local\Microsoft\Communicator\[email protected]
Also you can use the follow tool:
http://www.microsoft.com/en-us/download/details.aspx?id=36536
Or enable Log on Lync Client and open with snooper.
“Vote As Helpful” and/or “Mark As Answered” - Thiago Mendes da Silva - MCSE Communication - ITIL v3 Foundation - http://www.mcse.eti.br

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