I can't sign in to the app store.
When attempting to sign into the App Store I get 'Unknown Error' with a 'sign in' button at the bottom. Upon clicking on the 'sign in' button, I get "We are unable to complete your request--There was an error in the App Store. Please try again later. (4)"
Hiya jeannieh2os,
The article linked below details a number of steps that can help resolve issues connecting to the iTunes and App Stores.
Can't connect to the iTunes Store
https://support.apple.com/en-us/HT201400
Sincerely,
Allen
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I can't sign in into the app store
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Try starting your computer in safe mode (holding down the shift key while restarting) then try to access it.
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Newton91 wrote:
I have tried to download apps from the App Store, after entering my password it come up with unknown error occured! I have tried signing out of the App Store but it will not let me sign back in again! What can I do?
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Hi godfest,
Welcome to the Support Communities!
The articles below will get you connected with the iTunes Store Support. These folks can review your account with you:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/ht2727
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Hello there, gracieflad.
The following Knowledge Base article offers some practical and detailed steps to help resolve issues with not being able to connect to the iTunes Store with iTunes on your Windows computer:
Can't connect to the iTunes Store - Apple Support
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