I can't sign into CC. You've been signed out.

When i click after entering my Adobe ID and for certain the correct password up pops You've been signed out. I've on a deadline and can't get Photoshop to launch due to Error 16 and told to uninstall and reinstall Photoshop cc. Arrrrghhhh HELP. And it's a weekend. thank you

The issue for me was resolved by (if you have a Mac) going in to the Finder>select Go> then Go to Folder> type ~/Library in the search bar>then open the Application Support folder> then open Adobe folder> look for the opm.db (it may be inside the OOBE folder)> delete the opm.db file> make sure you empty the trash after that then retry signing in to Creative Cloud.
*** If you are unable to empty the trash because it states that the opm.db folder is in use, go to your Activity Monitor. In the drop down menu, select All Processes. Stop any Creative Cloud & Adobe process that you see running one at a time. Once that is completed, try deleting the trash again. After that, you should be able to sign in to the Creative Cloud again.
Good Luck!

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So I bought an iphone 4 from ebay and when I got it it was already signed into an icloud account. When I contacted the seller he said he would try to get the password but i haven't heard from him. How can I sign out of her icloud w/out the password

So I bought an iphone 4 from ebay and when I got it it was already signed into an icloud account. When I contacted the seller he said he would try to get the password but i haven't heard from him. How can I sign out of her icloud w/out having to have the last users password

Bmscotr5 wrote:
How can I sign out of her icloud w/out having to have the last users password
You cannot.
Removing a device from a previous owner’s account
Try and get a Refund.

I can successfully log into my you tube acct. on my PC, but the IPad youtube app will not recognize my login.

I can successfully log into my you tube acct. on my PC, but the IPad youtube app will not recognize my login.

First, check the caps lock on your PC keyboard. I know this sounds a bit silly, but we've all done it. If it turns out caps lock was on, then just enter all caps on the iPad.
If that's not the problem, try opening Notes and type your password sonyouncan see it. If you're not getting what you expect, try slowing down.
Let me know how that goes, andvI'll try to come up with a few more troubleshooting options.

Apple ID on my computer no longer exists, so I can't sign out

The Apple ID that is installed on my computer is no longer the email address that I use for my Apple ID, and the email account itself has been deleted so I cannot sign into it to change the settings. My current Apple ID works online on apple.com but I want to put it on my computer, except I can't sign out of the old nonexistent ID without it telling me that it is going to delete my documents, and I can't sign in to change the settings to remove them from iCloud so they don't get deleted. How do I tell which documents are even on iCloud so I can try to change my Apple ID and actually use iCloud without deleting my documents?

katieshort77 wrote:
How do I tell which documents are even on iCloud so I can try to change my Apple ID and actually use iCloud without deleting my documents?
Look inside your ~/Library/Mobile Documents/ folder. (Open Finder, from the Go menu select "Go to Folder", paste ~/Library/Mobile Documents/ in to the box and click Go.) In Mavericks, Pages documents, for example, will be in ~/Library/Mobile Documents/com~apple~Pages/Documents.
Save these documents in a folder on your desktop before deleting the account if you want to keep copies.

Can't sign out of my previous Apple ID

I changed my Apple ID and now with my new phone when I restored a backup the old ID is still in there and I can't sign out of the old ID to log into the new one as the password does not work! I've even tried to change the ID back to the old email on the "manage my ID" on the web but I can't do that either as the email is apparently "not available"... Its driving me insane

Did you ever get an answer for this? I have the same problem.

HT5621 I recently changed my apple id email from an old one to a new one and now I can't sign out of my old one on my iPhone 5 because it says I need a password. I cannot give that password because it is part of the old apple ID. How do I change IDs?

I recently changed my apple id email from an old one to a new one and now I can't sign out of my old one on my iPhone 5 because it says I need a password. I cannot give that password because it is part of the old apple ID. How do I change IDs?

Hi sharonpalencia,
Welcome to the Apple Support Communities!
I understand it can be very frustrating when you cannot sign in, or sign out in this case, to your Apple ID. In this situation you may need to temporarily edit your Apple ID back to the original email address so that you can sign out. Once signed out, edit the Apple ID back to the new email address and sign in. Please use the attached article for further information.
If you're asked for the password to your previous Apple ID when signing out of iCloud
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.
Tap Keep on My [Device] or Delete from My [Device]. In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
If you're still asked for your previous Apple ID password, continue to the next step.
Have a great day,
Joe

I had to change my apple ID due to someone else using it and changing the password, so now i can't sign out of icloud as the email is wrong and i dont have the password to turn off find my iphone. Help!

Basically, someone was hacking my apple account for a while and kept changing the password so i kept resetting it, now i've had to change my email as icloud still wouldn't accept my new passwords - even after being updated. Now i can't sign out of icloud due to it being the wrong email and an unknown previous password, as i can't turn off find my phone.ipad. How do i solve this without losing everything as i can't just delete the account and the usb ports on my laptop have gone so i can't back up to my laptop. I'm running completely on icloud but desperately need it to update so i don't lose all my uni work as well off my ipad.

If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID and that ID is a previous version of your current ID, not an entirely different one.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details and some other circumstances.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device. It may take a short while to remove the account.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.
This is answer is provided from my own database of boilerplate responses and the content was last reviewed and tested on: 2014/05/23

How to change apple account in the ipad many times?(can't sign out)

How to change accounts!
I have multiple accounts not me but the whole family has apple accounts since we all are apples. Anyway everyone has a no credit card account except my dad. His account is synced in my sisters iPad. My dad changed the password so that we don't buy stuff the problem is we can't sign out of our dads account! I mean when we go to ipad:setting->store we already see that its already signed in my sisters account! But the problem is whenever my sister wants to update or download a free app it gives my dads email & wants us to fill the password! We already signed out!
We tried logging in via itunes store then syncing the ipad but nothing happened!
The apple retail store said after you submit the email of your ipad the only solution is to format it. But here is the big problem lets say we formatted it & after few days/months etc we wanted to buy an app we couldn't change the account to our dads account! Since we already are having trouble logging out of our dads account.
So please tell me how to change the account many times! Because I couldn't change it in the iPad nor in iTunes in my iMAC.

The apple retail store said after you submit the email of your ipad the only solution is to format it
Your iPad does not have an email address.
You will need to add a CC card to verify your account. The CC info can then be removed and the account used normally.
It would likely be easier to simply update the apps on the computer then sync the iPad.
iTunes can be authorized for all accounts then all apps can be updated at once.

How can I sign out of cloud and sign in as another ID?

My Main Mac and Iphone are both under my iTunes ID but my MacAir would only let me use my MobileMe ID - how can I sign out on my Air, and sign in under the iTunes ID?

You should have done it the other way arround. You should have started with signing out, before you changed your email. I would suggest to follow these steps...
1. change your email address back to the old one
2. delete your iCloud account from all your devices (especially turn off "Find My iPhone")
3. change your email to your new email address aigain
4. add your iCloud account again

How can i sign out from ichat ??

how can i sign out from the ichat ??

HI,
In all versions of iChat to to the ichat Menu > Preferences > Accounts and disable the "Enable this Account" tick box on the accounts you don't want to login (or remain logged in)
Alternatively you can go to iChat Menu > Accounts any ticked items in this List are Logged in.
Selecting them will log them out.
In the Preferences > Accounts you can highlight any account in the List and use the Minus button at the bottom to delete it (accept for the Bonjour one which is permanent).
8:50 pm Saturday; June 14, 2014
 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

How can I sign out of iTunes after download finishes

How can I sign out of itunes or bthe app store after a dowload completes?

Only if you set up the computer to require separate computer logins. It is tedious to retrofit that.
To help avoid problems you can turn off autosyncing so that you have to overtly start a sync. To turn off go iTunes>Preferences>Devices and check the box that says "Prevent iPods...".

I can't sign out or quit Creative Cloud

I can't sign out or quit Creative Cloud Desktop. I believe it is due to CCD "Apps" not connecting and endlessly trying to. I have installed this on 2 different Macs in 2 different networking environments. I have no firewall software running. I've uninstalled, restarted, reinstalled - on reinstall I'm still logged into my account and unable to quit. I want to sign out of an old account and log into a new account.

Mac Spinning Wheel https://forums.adobe.com/message/5470608
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Can't sign out. Using Android version 4.5.0.39600.

I can click "sign out" from the settings menu. I get the "sign out" sound, and the app closes. I can even go into android's list of running apps, and force Skype to close... But when a contact sends me another text message, the Skype app re-appears and shows the message. How can I temporarily "turn off Skype"? For instance, when I'm sitting at my desk, I don't want incoming messages to go to the computer and to the phone. I want to turn Skype off on the phone. Then when I am away from the desk, I want to be able to start the Skype app and automatically sign in. So, I want to keep "Sign in automatically" turned on, but I want to be able to exit the app completely when desired.

Hi DecayedAngel,
Disabling, Skype – Settings – Sign in automatically, might help. Settings appears when the menu button at the bottom left, below the screen, is pressed
Regards, BGW,514

I need to change a new Apple id on the iPad but I can not sign out the old Apple id on my iPad because I forgot the password and sec

I Need to change a new Apple id on the iPad but I can't sign out the old one because I forgot the password and the security question.

Yes, you can just log out of iCloud on the mini (Settings>iCloud> Sign out) and nothing will be affected as long as the iPad is not restored from any backup after that. Though if you're giving her the iPad I would highly recommend moving the pictures to your iPad (via this page) so that the mini can be reset and set up under your daughters ID to avoid Activation Lock in the future.
What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support
-Ethan

Since last FF update I can't sign out of Yahoo and when I close FF it tells me it has crashed.

Since last FF update I can't sign out of Yahoo and when I close FF it tells me it has crashed.
When I try to sign out of Yahoo it comes up with:
Secure Connection Failed
An error occurred during a connection to login.yahoo.com. You have received an invalid certificate. Please contact the server administrator or email correspondent and give them the following information: Your certificate contains the same serial number as another certificate issued by the certificate authority. Please get a new certificate containing a unique serial number. (Error code: sec_error_reused_issuer_and_serial)
The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the web site owners to inform them of this problem.
I have run CCleaner and cleared cookies. Uninstalled and reinstalled FF to no availe.
When I close FF a box comes up telling me it has crashed.
I can sign out of Yahoo in IE.

the benefit of this https scan feature is at least questionable. in order for it to work, avast has to perform a kind of man-in-the-middle "attack" in order to get to the content of the encrypted connection (firefox supports a feature called [http://monica-at-mozilla.blogspot.co.at/2014/08/firefox-32-supports-public-key-pinning.html key pinning] which can be used by websites to address such MITM attacks and which also seems to pick up AVAST's interference).
when you download files over a https-connection, they will be scanned by your AV software once they land on your hard-disk anyway. on the other hand it should be the job of the browser to make it impossible to get infected by malicious software by just surfing around...
''edit: please try to restart the browser again, it may take a new session for the change to take effect.''

How can i sign out of apple id and create a new one without it affecting my other devices

How can i sign out of apple id and create new one without it effecting my other devices using my existing apple id

Content is tied to the account that originally bought/downloaded it - so if you created a new account as opposed to updating the old one, then you will need to continue to use the old account to download updates to its apps or to re-download its past purchases. If you didn't create a new account but instead updated your old one then try logging out of your account on the phone by tapping on the id in Settings > Store and then log back in

I can't sign into CC. You've been signed out.

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