I can't sign into iMessage. Help, please!

I was fooling around with my new iPad and I changed the "set time automatic" or something to off and back on. When I tried to get into iMessage a bit later, it said my Apple ID or password had changed. It said to enter my ID and password and it seemed to log in fine, and asked me which email I wanted to use for iMessage bu but then it flicked back to the previous screen again. It keeps flicking back every time I log in. I knew my ID hadn't changed anyway, because all the other ID related apps (iTunes, App Store etc) were working fine. I tried setting up FaceTime because I hadn't done it before iMessage stopped working and other people on the Internet said both iMessage and FaceTime had stopped working for them. FaceTime was set up fine, though, but iMessage still isn't working.

Using FaceTime
http://support.apple.com/kb/ht4319
Trouble-shooting FaceTime
http://support.apple.com/kb/TS3367

Similar Messages

  • For some reason i can't sign into imessage and facetime. PLEASE HELP???

    For some reason i can't sign into imessage and facetime. PLEASE HELP???

    Hey tcap8687,
    After reviewing your post, I have located an article that can help with iMessage and FaceTime. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
    If you have difficulty activating FaceTime or iMessage - Apple Support
    If you see "Could not sign in, please check your network connection and try again" when signing in to your Apple ID
    To resolve this issue, follow these steps.
    Update to the latest version of iOS.
    Verify that you have a data connection by going to www.apple.com in Safari. You can complete Apple ID activation using Wi-Fi or a cellular data connection. If you need help connecting to Wi-Fi, follow these steps.
    If you're using Wi-Fi, make sure that your local Wi-Fi network is using the recommended Wi-Fi settings.
    Sign in to your account and ensure that the primary email address and alternate e-mail addresses have been verified. If verification is pending, follow the instructions in the email Apple sent to that email address to complete verification. Or remove the e-mail addresses from the account.
    If your Apple ID isn't an email address, you can change it. The Apple ID that you're using to activate FaceTime or iMessage must be an email address. Find more information on how to change your Apple ID.
    Tap Settings > General > Date & Time. Make sure that your iPhone is set to the correct time zone. If Set Automatically is on but the wrong time zone appears, turn Set Automatically off and choose the correct time zone, date, and time.
    Enable iMessage and FaceTime while connected to a different Wi-Fi network (in a different location) if a cellular data connection is not available.
    You can see that you've activated FaceTime and iMessage with your Apple ID by following these steps.
    Tap Settings > FaceTime > You can be reached by FaceTime at:
    Tap Settings > Messages > Send & Receive > You can be reached by iMessage at:
    Thank you for contributing to Apple Support Communities.
    Take care,
    BobbyD

  • TS4268 I can not sign into iMessage since i updated my phone. Message pops up saying: "Could not sign in, please check your network connection and try again."

    I can not sign into iMessage since i updated my phone. Message pops up saying: "Could not sign in, please check your network connection and try again."

    You can read through this:
    http://support.apple.com/kb/ts4268
    Apple is aware of a problem with a number of users & has promised a fix is on the way.

  • IMessage on ML - "Could not sign into iMessage. Please check network settings and try again"

    i came across an issue when signing into iMessage with an Apple ID on Mac.
    i had been experiencing the "Could not sign into iMessage. Please check network setting and try again" error for iMessage issue since installing Mountain Lion. i finally solved my problem after talking to the Apple Tech Support team.
    Here's the steps:
    1. Shut down laptop.
    2. Switch on laptop again. immediately hold down the left "SHIFT" key until u get into the log in screen. By doing this, ur laptop will be in "Safe Boot" mode.
    3. Sign into iMessage using Apple ID. (i was able to sign into iMessage for the first time on my Mac since getting ML)
    4. Shut down laptop again.
    5. This time switch laptop on normally.
    6. You should be able to use iMessage normally.
    in addition, make sure the boxes for date & time and timezone are ticked to be set automatically.
    Hope this is helpful for users experiencing the same issue i had. it did for me!
    Cheers

    Okay,
    let me add my story to this thread.
    Brand spanking MBA, Mountain Lion.......logged into Imessage 1st thing, no prob.
    Then, after a few weeks; in the middle of a chat....the name of the other person turned red and my sent messages received a red dot as they were not sent. I checked with the other person.
    I couldn`t recieive any messages either, not from any contact.
    I logged out, and I couldn`t log in anymore.
    I get a yellow triangle saying something like "error while logging in, try again later".
    I tried again and again later........
    I seeked help on this forum and a user helped me initially.
    I re-installed the whole Mountain Lion, a process that I don`t care to repeat too often.
    That fixed it for a while, but yesterday the same thing happened.
    In the middle of a chat....the red name, the red dots......well, you get the picture.
    I tried, to no avail:
    # to log in after reseting the PRAM
    # boot up and log in whilst in SAVE mode. It will NOT log in, same problem
    # to log in after deleting all Imessages and Facetime files in Library/Preferences
    # to log in with my wife`s Apple ID, or any ID really.
    What did work was logging in with my ID on my wife`s Ipad, no worries.
    My account is Yahoo, and don`t seem to be the problem.
    Please, any suggestions welcome.
    I have urged Apple politley to give us a fix at:
    http://www.apple.com/feedback/
    Thanks,
    MXP 150 Patriot

  • I changed my Apple ID and now I can't sign into iMessages because it still has my old ID. How do I change that also?

    I changed my Apple ID today and now I can't sign into iMessage because it still shows my old ID. How can I change this??

    Did you purchase Apple Care? If you did, you still have access to Apple Support.  If not, go to your Apple Store and let them help you get it set up correctly.  I'm sure it's something simple we're missing.  Good Luck. 
    Do remember one thing.  iMessage on iPad only works with other iOS devices.  This means you can only text to people who:
    1.  Have an iPhone, iPad, or iPod Touch
    2.  And they have upgraded to iOS 5 or higher

  • HT1688 Can't sign into imessage

    Just updated my 5, can't sign into imessage it says to check my network source and try again, I have reset my network and location settings and restarted my phone and no go

    Hello Norman Duke,
    Welcome to the Apple Support Communities!
    I understand that you are receiving an error while trying to sign into iMessage. To begin troubleshooting, I would suggest reading over and working through the information in the attached article. If the issue continues, please let me know what error you are receiving so that I can better assist. Also, keep in mind that if multiple devices are using the same Apple ID for iMessages, you may receive each other’s messages. 
    If you get an error when trying to activate iMessage or FaceTime - Apple Support
    Have a great day,
    Joe

  • My phone is being a real pain! Time doesn't work, can't sign into iMessage and only some apps work! It also kicks me off the wifi! This is not my connections problem, it happens everywhere! Apple is terrible! Phone also freezes a lot!

    My phone is being a real pain! Time doesn't work, can't sign into iMessage and only some apps work! It also kicks me off the wifi! This is not my connections problem, it happens everywhere! Apple is terrible! Phone also freezes! What should I do!?

    Did you try the basics from the manual?
    Restart, reset, restore

  • I updated my iPad to iOS 7 and now I can't sign into iMessage. Why?

    I updated my iPad to iOS 7 and now I can't sign into iMessage. It keeps saying can not sign in check network connection? But my internet connection is full and everything else works fine.

    I have tried to back it up thru itunes with the sync mail box checked and it is still not there

  • TS4268 I can't sign into iMessages. My apple ID works absolutely fine for FaceTime App store etc, but keeps telling me "An error occurred ant to try again" when I try to sign in to iMessages. Very frustrating

    I can't sign into iMessages. My apple ID works absolutely fine for FaceTime App store etc, but keeps telling me "An error occurred ant to try again" when I try to sign in to iMessages. Very frustrating. I've double checked all the settings but still can't sign in. Any sugestions?

    Try this - sign out of your Apple ID and reboot the iPad, then try all over again.
    Settings>Store>Apple ID. Tap your ID and sign out.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    After the iPad starts up, go back to the settings for Messages and FaceTime and your Apple ID, and sign into all three again.
    Sign into Settings>Store first

  • TS1398 Can't sign into imessage. it tells me check your network connections and try again. imessage worked before downloading the new IOS.

    I can't sign into Imessage.  My phone tells me, check your network connections and try again.  Wifi works fine. Imessage worked before downloading the new IOS7
    Any ideas how to fix this?

    Go to Settings>General>Date and Time>Set Automatically>On.

  • I can not sign into imessaging since installing IOS7

    I can not sign into imessaging since OIS7, says check connection

    You can read through this:
    http://support.apple.com/kb/ts4268
    Apple is aware of a problem with a number of users & has promised a fix is on the way.

  • TS4268 I still can't sign into imessage or facetime. What do I do?

    It says, "Could not sign in. Please check your network connection and try again." I looked on customer service and I followed the steps to solve the problem... It did not solve the problem. Any suggestions?? THANK YOU

    Using FaceTime http://support.apple.com/kb/ht4319http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268http://support.apple.com/kb/TS4268
    iOS: FaceTime is 'Unable to verify email because it is in use'
    http://support.apple.com/kb/TS3510http://support.apple.com/kb/TS3510
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/http://www.apple.com/ca/ios/messages/
    iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538http://support.apple.com/kb/HT5538
    How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
    http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
    Set Up Alert Sounds
    http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
    Extra FaceTime IDs
    http://tinyurl.com/k683gr4http://tinyurl.com/k683gr4
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755http://support.apple.com/kb/TS2755
    Troubleshooting iMessage Issues: Some Useful Tips You Should Try
    http://www.igeeksblog.com/troubleshooting-imessage-issues/http://www.igeeksblog.com/troubleshooting-imessage-issues/
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htmhttp://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Fix Can’t Sign Into FaceTime or iMessage iOS 7
    http://ipadtutr.com/fix-login-facetime-imessage-ios-7/http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970http://support.apple.com/kb/TS3970
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90https://discussions.apple.com/thread/4649373?tstart=90
    How to Block Someone on FaceTime
    http://www.ehow.com/how_10033185_block-someone-facetime.htmlhttp://www.ehow.com/how_10033185_block-someone-facetime.html
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457#19087457https://discussions.apple.com/message/19087457#19087457
    How to watch FaceTime calls on the big screen with Apple TV
    http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetimehttp://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
    Send an iMessage as a Text Message Instead with a Quick Tap & Hold
    http://osxdaily.com/2012/11/18/send-imessage-as-text-message/http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
    To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.htmlhttp://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
    How to Receive SMS Messages on an iPad
    http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.htmlhttp://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
    Apps for Texting http://appadvice.com/appguides/show/apps-for-textinghttp://appadvice.com/appguides/show/apps-for-texting
    You can check the status of the FaceTime/iMessage servers at this link.
    http://www.apple.com/support/systemstatus/http://www.apple.com/support/systemstatus/
     Cheers, Tom

  • I can't sign into iMessage or FaceTime since updating to iOS 8.0.2...

    I was signed into iMessage and everything was fine before I updated and now I am unable to sign into imessage or FaceTime. Every time I go to sign in and comes up and says "Can not sign in. Check your connection and try again." i have restrated my iPad and I have tried reconnecting... I can use my id for iTunes and other things... Just not iMessage or FaceTime. It's incr frustratin! Any ideas????

    Hello Hydenseak,
    Thank you for using Apple Support Communities.
    This article should be helpful in troublehsooting your Facetime and iMessage:
    iOS: Troubleshooting FaceTime and iMessage activation
    Regards,
    Jeff D.

  • Can't sign into iMessages or FaceTime on my iPad2

    I'm unable to sign into iMessages or FaceTime on my iPad2. I'm able to sign into all other Apple Apps except those. Could someone assist me on how to rectify this problem?

    If you changed your appleID password, then try this one, which worked for me, after nothing else would. Log out and back in to iTunes on your Mac/PC.
    I had exactly the same problems as above, and no amount of network changes or even a full restore would help.
    Finally, I went back to my PC, launched iTunes, logged OUT of that, then signed in again, this time with the new password.
    Then I had to go back, and properly close Facetime and iMessages and sign in. It worked fine after that.
    (To properly close an application, double click the home button, then hold down on the facetime app logo in the multitasking bar at the bottom, then press the tiny symbol.)
    Best of luck.

  • Can't sign into iMessage on iPad

    Ever since I changed my password, when trying to log into iMessage, I get an error message saying, "An error occurred during activation. Try again."

    Unable to make or receive FaceTime calls after April 16, 2014
    http://support.apple.com/kb/TS5419
    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    iOS: FaceTime is 'Unable to verify email because it is in use'
    http://support.apple.com/kb/TS3510
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
    http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
    Set Up Alert Sounds
    http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
    Extra FaceTime IDs
    http://tinyurl.com/k683gr4
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Troubleshooting iMessage Issues: Some Useful Tips You Should Try
    http://www.igeeksblog.com/troubleshooting-imessage-issues/
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Fix Can’t Sign Into FaceTime or iMessage iOS 7
    http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    iOS 7 allows you to block phone numbers or e-mail addresses from contacting you via the Phone, FaceTime, or Messages
    http://howto.cnet.com/8301-11310_39-57602643-285/you-can-block-people-from-conta cting-you-on-ios-7/
    How to Block Someone on FaceTime
    http://www.ehow.com/how_10033185_block-someone-facetime.html
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457#19087457
    How to watch FaceTime calls on the big screen with Apple TV
    http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
    Send an iMessage as a Text Message Instead with a Quick Tap & Hold
    http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
    To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
    How to Receive SMS Messages on an iPad
    http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
    Apps for Texting http://appadvice.com/appguides/show/apps-for-texting
    You can check the status of the FaceTime/iMessage servers at this link.
    http://www.apple.com/support/systemstatus/
     Cheers, Tom

  • TS2446 I can't sign into iMessage after I changed my password

    I was prompted to change my password for security reasons, after I did so I can still access iTunes and the App Store with the new password but it won't let me sign into iMessage, anyone have any ideas?

    Reset all settings
    Settings>General>Reset>Reset All Settings
    Note: Data will not be affected but settings will be reset.

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