I CAN'T SIGN INTO IMESSAGE
I am unable to sign in to iMessage. It is telling me to check my network connection and try again. My internet is fine because I can still get on safari. Can someone help?
I have an Ipod 5
Ok I tried everything that was on the troubleshooting sign in issues and nothing helped. I even created a new email address and that didn't work! This is a brand new Ipod5 I don't understand why I am having such a hard time.
Similar Messages
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I can not sign into iMessage since i updated my phone. Message pops up saying: "Could not sign in, please check your network connection and try again."
You can read through this:
http://support.apple.com/kb/ts4268
Apple is aware of a problem with a number of users & has promised a fix is on the way. -
I changed my Apple ID today and now I can't sign into iMessage because it still shows my old ID. How can I change this??
Did you purchase Apple Care? If you did, you still have access to Apple Support. If not, go to your Apple Store and let them help you get it set up correctly. I'm sure it's something simple we're missing. Good Luck.
Do remember one thing. iMessage on iPad only works with other iOS devices. This means you can only text to people who:
1. Have an iPhone, iPad, or iPod Touch
2. And they have upgraded to iOS 5 or higher -
My phone is being a real pain! Time doesn't work, can't sign into iMessage and only some apps work! It also kicks me off the wifi! This is not my connections problem, it happens everywhere! Apple is terrible! Phone also freezes! What should I do!?
Did you try the basics from the manual?
Restart, reset, restore -
I updated my iPad to iOS 7 and now I can't sign into iMessage. Why?
I updated my iPad to iOS 7 and now I can't sign into iMessage. It keeps saying can not sign in check network connection? But my internet connection is full and everything else works fine.
I have tried to back it up thru itunes with the sync mail box checked and it is still not there
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I can't sign into iMessages. My apple ID works absolutely fine for FaceTime App store etc, but keeps telling me "An error occurred ant to try again" when I try to sign in to iMessages. Very frustrating. I've double checked all the settings but still can't sign in. Any sugestions?
Try this - sign out of your Apple ID and reboot the iPad, then try all over again.
Settings>Store>Apple ID. Tap your ID and sign out.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
After the iPad starts up, go back to the settings for Messages and FaceTime and your Apple ID, and sign into all three again.
Sign into Settings>Store first -
For some reason i can't sign into imessage and facetime. PLEASE HELP???
For some reason i can't sign into imessage and facetime. PLEASE HELP???
Hey tcap8687,
After reviewing your post, I have located an article that can help with iMessage and FaceTime. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
If you have difficulty activating FaceTime or iMessage - Apple Support
If you see "Could not sign in, please check your network connection and try again" when signing in to your Apple ID
To resolve this issue, follow these steps.
Update to the latest version of iOS.
Verify that you have a data connection by going to www.apple.com in Safari. You can complete Apple ID activation using Wi-Fi or a cellular data connection. If you need help connecting to Wi-Fi, follow these steps.
If you're using Wi-Fi, make sure that your local Wi-Fi network is using the recommended Wi-Fi settings.
Sign in to your account and ensure that the primary email address and alternate e-mail addresses have been verified. If verification is pending, follow the instructions in the email Apple sent to that email address to complete verification. Or remove the e-mail addresses from the account.
If your Apple ID isn't an email address, you can change it. The Apple ID that you're using to activate FaceTime or iMessage must be an email address. Find more information on how to change your Apple ID.
Tap Settings > General > Date & Time. Make sure that your iPhone is set to the correct time zone. If Set Automatically is on but the wrong time zone appears, turn Set Automatically off and choose the correct time zone, date, and time.
Enable iMessage and FaceTime while connected to a different Wi-Fi network (in a different location) if a cellular data connection is not available.
You can see that you've activated FaceTime and iMessage with your Apple ID by following these steps.
Tap Settings > FaceTime > You can be reached by FaceTime at:
Tap Settings > Messages > Send & Receive > You can be reached by iMessage at:
Thank you for contributing to Apple Support Communities.
Take care,
BobbyD -
I can't sign into Imessage. My phone tells me, check your network connections and try again. Wifi works fine. Imessage worked before downloading the new IOS7
Any ideas how to fix this?Go to Settings>General>Date and Time>Set Automatically>On.
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HT1688 Can't sign into imessage
Just updated my 5, can't sign into imessage it says to check my network source and try again, I have reset my network and location settings and restarted my phone and no go
Hello Norman Duke,
Welcome to the Apple Support Communities!
I understand that you are receiving an error while trying to sign into iMessage. To begin troubleshooting, I would suggest reading over and working through the information in the attached article. If the issue continues, please let me know what error you are receiving so that I can better assist. Also, keep in mind that if multiple devices are using the same Apple ID for iMessages, you may receive each other’s messages.
If you get an error when trying to activate iMessage or FaceTime - Apple Support
Have a great day,
Joe -
I can not sign into imessaging since installing IOS7
I can not sign into imessaging since OIS7, says check connection
You can read through this:
http://support.apple.com/kb/ts4268
Apple is aware of a problem with a number of users & has promised a fix is on the way. -
TS4268 I still can't sign into imessage or facetime. What do I do?
It says, "Could not sign in. Please check your network connection and try again." I looked on customer service and I followed the steps to solve the problem... It did not solve the problem. Any suggestions?? THANK YOU
Using FaceTime http://support.apple.com/kb/ht4319http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/http://www.apple.com/ca/ios/messages/
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Set Up Alert Sounds
http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
Extra FaceTime IDs
http://tinyurl.com/k683gr4http://tinyurl.com/k683gr4
Troubleshooting Messages
http://support.apple.com/kb/TS2755http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htmhttp://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.htmlhttp://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457#19087457https://discussions.apple.com/message/19087457#19087457
How to watch FaceTime calls on the big screen with Apple TV
http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetimehttp://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.htmlhttp://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
How to Receive SMS Messages on an iPad
http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.htmlhttp://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
Apps for Texting http://appadvice.com/appguides/show/apps-for-textinghttp://appadvice.com/appguides/show/apps-for-texting
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/http://www.apple.com/support/systemstatus/
Cheers, Tom -
I was signed into iMessage and everything was fine before I updated and now I am unable to sign into imessage or FaceTime. Every time I go to sign in and comes up and says "Can not sign in. Check your connection and try again." i have restrated my iPad and I have tried reconnecting... I can use my id for iTunes and other things... Just not iMessage or FaceTime. It's incr frustratin! Any ideas????
Hello Hydenseak,
Thank you for using Apple Support Communities.
This article should be helpful in troublehsooting your Facetime and iMessage:
iOS: Troubleshooting FaceTime and iMessage activation
Regards,
Jeff D. -
Can't sign into iMessage on iPad
Ever since I changed my password, when trying to log into iMessage, I get an error message saying, "An error occurred during activation. Try again."
Unable to make or receive FaceTime calls after April 16, 2014
http://support.apple.com/kb/TS5419
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Set Up Alert Sounds
http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
Extra FaceTime IDs
http://tinyurl.com/k683gr4
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
iOS 7 allows you to block phone numbers or e-mail addresses from contacting you via the Phone, FaceTime, or Messages
http://howto.cnet.com/8301-11310_39-57602643-285/you-can-block-people-from-conta cting-you-on-ios-7/
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457#19087457
How to watch FaceTime calls on the big screen with Apple TV
http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
How to Receive SMS Messages on an iPad
http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
Apps for Texting http://appadvice.com/appguides/show/apps-for-texting
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom -
TS2446 I can't sign into iMessage after I changed my password
I was prompted to change my password for security reasons, after I did so I can still access iTunes and the App Store with the new password but it won't let me sign into iMessage, anyone have any ideas?
Reset all settings
Settings>General>Reset>Reset All Settings
Note: Data will not be affected but settings will be reset. -
Can't sign into iMessages or FaceTime on my iPad2
I'm unable to sign into iMessages or FaceTime on my iPad2. I'm able to sign into all other Apple Apps except those. Could someone assist me on how to rectify this problem?
If you changed your appleID password, then try this one, which worked for me, after nothing else would. Log out and back in to iTunes on your Mac/PC.
I had exactly the same problems as above, and no amount of network changes or even a full restore would help.
Finally, I went back to my PC, launched iTunes, logged OUT of that, then signed in again, this time with the new password.
Then I had to go back, and properly close Facetime and iMessages and sign in. It worked fine after that.
(To properly close an application, double click the home button, then hold down on the facetime app logo in the multitasking bar at the bottom, then press the tiny symbol.)
Best of luck. -
Starting two days ago (7/30/13) I got booted off of iMessage and now when I try to
sign-in I get an error message Could not sign into iMessage. Is there a problem with
iMessage, or did something change?
I running an iMac 2.5GHz w/20GB mem running 10.8.4.Upon further research on the Apple support site, I found that I had to allow my mac to auto update time -- under the system settings date / time. Once I changed this setting and recycled the iMac, I was able to sign into iMessage.
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