I can't sign into messages or FaceTime  after restarting

After having lots of trouble with redirect and Internet problems I restarted my iPad 2. But now I cannot sign into my Messages or FaceTime. I know that changing the DNS can fix this but then I just have more redirect and Internet problems. I have tried almost everything! Got any ideas?

Hello Hydenseak,
Thank you for using Apple Support Communities.
This article should be helpful in troublehsooting your Facetime and iMessage:
iOS: Troubleshooting FaceTime and iMessage activation
Regards,
Jeff D.

Similar Messages

  • Can't sign into iMessage or FaceTime after updating to iOS 8.3

    I recently purchased a brand-new iPad Mini 3 (actually just a week ago), and decided to update to the newest iOS since I hadn't done so yet with my iPhone. Thank God, I didn't. The update messed something up, and now I am unable to successfully log into my iMessage/FaceTime apps. I've tried reseting the network settings, rebooting the iPad, making sure location and automatic date & time settings were on, and logging in and out of my iTunes account, but nothing has worked for me so far. The farthest I've gotten is the step which asks how I would like to receive my messages/FaceTime requests (through phone number, iCloud address, etc.), but after hitting 'next', I am redirected back to the sign in page.
    I can, however, successfully log into my iTunes account (which uses the same iCloud login), so I'm positive that I'm typing my information correctly. There also isn't a problem with my wi-fi--I swear.
    What's worse, is that when I went onto my MacBook Pro, I noticed that my iMessages weren't sending at all, either. I logged out of iMessage, hoping to simply log back in again, but now it's giving me the old "Could not sign in to iMessage. An error occurred during activation. Try again."
    The only thing I've updated is the iPad, so I don't understand why my MacBook is being affected, too. My iPhone, however, is working perfectly fine.
    I'm sure I'm not the only one having this issue, right?

    Hello Hydenseak,
    Thank you for using Apple Support Communities.
    This article should be helpful in troublehsooting your Facetime and iMessage:
    iOS: Troubleshooting FaceTime and iMessage activation
    Regards,
    Jeff D.

  • For some reason i can't sign into imessage and facetime. PLEASE HELP???

    For some reason i can't sign into imessage and facetime. PLEASE HELP???

    Hey tcap8687,
    After reviewing your post, I have located an article that can help with iMessage and FaceTime. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
    If you have difficulty activating FaceTime or iMessage - Apple Support
    If you see "Could not sign in, please check your network connection and try again" when signing in to your Apple ID
    To resolve this issue, follow these steps.
    Update to the latest version of iOS.
    Verify that you have a data connection by going to www.apple.com in Safari. You can complete Apple ID activation using Wi-Fi or a cellular data connection. If you need help connecting to Wi-Fi, follow these steps.
    If you're using Wi-Fi, make sure that your local Wi-Fi network is using the recommended Wi-Fi settings.
    Sign in to your account and ensure that the primary email address and alternate e-mail addresses have been verified. If verification is pending, follow the instructions in the email Apple sent to that email address to complete verification. Or remove the e-mail addresses from the account.
    If your Apple ID isn't an email address, you can change it. The Apple ID that you're using to activate FaceTime or iMessage must be an email address. Find more information on how to change your Apple ID.
    Tap Settings > General > Date & Time. Make sure that your iPhone is set to the correct time zone. If Set Automatically is on but the wrong time zone appears, turn Set Automatically off and choose the correct time zone, date, and time.
    Enable iMessage and FaceTime while connected to a different Wi-Fi network (in a different location) if a cellular data connection is not available.
    You can see that you've activated FaceTime and iMessage with your Apple ID by following these steps.
    Tap Settings > FaceTime > You can be reached by FaceTime at:
    Tap Settings > Messages > Send & Receive > You can be reached by iMessage at:
    Thank you for contributing to Apple Support Communities.
    Take care,
    BobbyD

  • TS4268 I still can't sign into imessage or facetime. What do I do?

    It says, "Could not sign in. Please check your network connection and try again." I looked on customer service and I followed the steps to solve the problem... It did not solve the problem. Any suggestions?? THANK YOU

    Using FaceTime http://support.apple.com/kb/ht4319http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268http://support.apple.com/kb/TS4268
    iOS: FaceTime is 'Unable to verify email because it is in use'
    http://support.apple.com/kb/TS3510http://support.apple.com/kb/TS3510
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/http://www.apple.com/ca/ios/messages/
    iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538http://support.apple.com/kb/HT5538
    How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
    http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
    Set Up Alert Sounds
    http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
    Extra FaceTime IDs
    http://tinyurl.com/k683gr4http://tinyurl.com/k683gr4
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755http://support.apple.com/kb/TS2755
    Troubleshooting iMessage Issues: Some Useful Tips You Should Try
    http://www.igeeksblog.com/troubleshooting-imessage-issues/http://www.igeeksblog.com/troubleshooting-imessage-issues/
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htmhttp://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Fix Can’t Sign Into FaceTime or iMessage iOS 7
    http://ipadtutr.com/fix-login-facetime-imessage-ios-7/http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970http://support.apple.com/kb/TS3970
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90https://discussions.apple.com/thread/4649373?tstart=90
    How to Block Someone on FaceTime
    http://www.ehow.com/how_10033185_block-someone-facetime.htmlhttp://www.ehow.com/how_10033185_block-someone-facetime.html
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457#19087457https://discussions.apple.com/message/19087457#19087457
    How to watch FaceTime calls on the big screen with Apple TV
    http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetimehttp://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
    Send an iMessage as a Text Message Instead with a Quick Tap & Hold
    http://osxdaily.com/2012/11/18/send-imessage-as-text-message/http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
    To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.htmlhttp://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
    How to Receive SMS Messages on an iPad
    http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.htmlhttp://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
    Apps for Texting http://appadvice.com/appguides/show/apps-for-textinghttp://appadvice.com/appguides/show/apps-for-texting
    You can check the status of the FaceTime/iMessage servers at this link.
    http://www.apple.com/support/systemstatus/http://www.apple.com/support/systemstatus/
     Cheers, Tom

  • I can't sign into iMessage or FaceTime since updating to iOS 8.0.2...

    I was signed into iMessage and everything was fine before I updated and now I am unable to sign into imessage or FaceTime. Every time I go to sign in and comes up and says "Can not sign in. Check your connection and try again." i have restrated my iPad and I have tried reconnecting... I can use my id for iTunes and other things... Just not iMessage or FaceTime. It's incr frustratin! Any ideas????

    Hello Hydenseak,
    Thank you for using Apple Support Communities.
    This article should be helpful in troublehsooting your Facetime and iMessage:
    iOS: Troubleshooting FaceTime and iMessage activation
    Regards,
    Jeff D.

  • Can't sign into iMessages or FaceTime on my iPad2

    I'm unable to sign into iMessages or FaceTime on my iPad2. I'm able to sign into all other Apple Apps except those. Could someone assist me on how to rectify this problem?

    If you changed your appleID password, then try this one, which worked for me, after nothing else would. Log out and back in to iTunes on your Mac/PC.
    I had exactly the same problems as above, and no amount of network changes or even a full restore would help.
    Finally, I went back to my PC, launched iTunes, logged OUT of that, then signed in again, this time with the new password.
    Then I had to go back, and properly close Facetime and iMessages and sign in. It worked fine after that.
    (To properly close an application, double click the home button, then hold down on the facetime app logo in the multitasking bar at the bottom, then press the tiny symbol.)
    Best of luck.

  • Signing into Messages and FaceTime on iPad

    I'm able to sign into both apps but if I restart my device, I get signed out and am required to re-enter my password to activate them again. This has only occurred since iOS 7 and only on my iPad 3 but not my iphone.

    iOS: Troubleshooting FaceTime
    http://support.apple.com/kb/TS3367
    iOS: Troubleshooting Messages
    http://support.apple.com/kb/TS2755

  • I cannot sign into messaging or facetime

    I cannot seem to signin to be able to use FaceTime or Messaging on my new Ipad

    It might be down. A lot of posts are coming in right now saying they can't get in either. Try troubleshooting, if that doesn't work try later signing in.
    http://support.apple.com/kb/TS2755

  • Can't sign into messages app on IPad

    Using IPad 2nd gen.  New message app now with new so update.  I cannot get signed in.  Won't accept my Apple ID password and then times out stating network connection problem.  WIFI working fine.   Anyone have this issue?

    The Tubbs-
    FaceTime works with your Apple ID in conjunction with an E-Mail address.  However, two can not be active with the same Apple ID at the same time unless each device has a unique E-Mail address.
    You may be able to get the second device to work if you obtain another E-Mail address and register it with your Apple ID.
    Fred

  • I can't sign into iMessage or FaceTime

    On iMessage I went to Messages, Preferences, Accounts, and it asked me for my Apple ID and password. I tried to sign in and it says "Could not sign in to iMessage: The server encountered an error processing registration. Please try again later." EVERYTIME!
    On FaceTime, when I open it, it asks for my Apple ID and password, I enter it, it says that people will reach me at my email so i click next, then it says "verified" at the top, and then it goes back to the original screen with a message in red saying "The server encountered an error processing registration. Please try again later" EVERYTIME
    HELP! And my internet connection is fine! Please Answer, and please dont just be like "omg i have the same problem" That doesnt help me!
    Thanks! (:

    Here is a solution that worked for me, after nothing else would. Log out and back in to iTunes on your Mac/PC.
    I had exactly the same problems as above, and no amount of network changes or even a full restore would help.
    Finally, I went back to my PC, launched iTunes, logged OUT of that, then signed in again, this time with the new password.
    Then I had to go back, and properly close Facetime and iMessages and sign in. It worked fine after that.
    (To properly close an application, double click the home button, then hold down on the facetime app logo in the multitasking bar at the bottom, then press the tiny symbol.)
    Best of luck.

  • Can't sign into messages?

    Recently, I launched messages on my iPod touch ios 5.1.1 and was asked to sign in with my Apple ID. After signing in it asks me which email I want to use, but then brings me right back to the sign in page. There isn't even an error message.
    I've combed through the Apple support pages - My software is up to date, I've verified my Apple ID, restarted my device, networks are working...any ideas? Thanks!

    Without knowing what you tried:
    FaceTime, Game Center, Messages: Troubleshooting sign in issues

  • Although I am new to mac, I am not new to computers and purchasing online.  I can't sign into the App store after installing Lion.  I have had to change my password 4 times in 2 days .  I am so sick of this.  I am trying to buy a tutorial for Lion.

    I recently downloaded Lion and since have had nothing but problems with my new i-Mac.  My problem with the App store is only one issue.  Has anyone out there had any trouble with their components after installing Lion 10.7???????   After several hours on the phone with a tech my situation isn't any better.  I think the tech is sick of talking with me.  He was supposed to call me today and the phone never rang.   He told me he was working on something to repair my problems and needed to talk with engineers.  How long could that take????   If it wouldn't hurt the person who gifted me this i-Mac, I would give it back. 

    your itunes accoutn have nothing to d with your computer
    you can go to any computer with internet access in the world and
    login into your itunes account if you have the appleID and password
    the itunes account is placed on apples itunes servers

  • Can't sign into my iTunes account after upgrading to ios 6 on ipad 2

    Anyone having this issue?

    iTunes 9.0.2.
    Trouble logging in for a couple of days.
    1. Always have logged in with my username only.
    2. Now requires me to login with my [email protected]
    3. When I log in with my [email protected] my account details (top-right hand corner of iTunes store) states [email protected]
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    ITunes & iPhone error message:
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    Also, tried logging in to send this reply and I received the message This Apple ID has been disabled for security reasons. Why???
    So I reset my password - to the same password and had a few teething problems, but have now managed to login.
    Note: me.com has not been affected. There has been no issues with my login for my me.com account.
    But wait there is more....
    I just thought I would try it again, because I had just reset the password through Apple Discussions, and I can now login with just my username in iTunes. All seems to be working as per usual.
    Why there has been an issue with iTunes and Apple Discussion, and not with logging in to http://www.me.com - I don't know???
    Perhaps this will fix your problem as well - reset your password.
    Weird!

  • Why can't I sign into messages on OSX Mountain Lion?

    I just upgraded to Mountain Lion on OSX and I cannot sign into Messages or FaceTime. I'm getting this message every time:
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    Hi again,
    The Host File was the "fix" to the issue before OS X 10.8.2 came out (this updates Messages to version 7.0.1)
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    9:08 PM      Sunday; January 13, 2013
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
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  • Can not sign into FaceTime or iMessage on ipad air

    For some reason I can not sign into FaceTime or iMessage using my Apple ID anymore. They both used to work, but they just stopped.. Now when I try to sign back in I get a message than an error occurred during sign in. I use two different Apple id's, one just for iCloud and one for everything else.

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    iOS: FaceTime is 'Unable to verify email because it is in use'
    http://support.apple.com/kb/TS3510
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
    http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
    Extra FaceTime IDs
    http://tinyurl.com/k683gr4
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Troubleshooting iMessage Issues: Some Useful Tips You Should Try
    http://www.igeeksblog.com/troubleshooting-imessage-issues/
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Fix Can’t Sign Into FaceTime or iMessage iOS 7
    http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    How to Block Someone on FaceTime
    http://www.ehow.com/how_10033185_block-someone-facetime.html
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457
    Send an iMessage as a Text Message Instead with a Quick Tap & Hold
    http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
    To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
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    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
    You can check the status of the FaceTime/iMessage servers at this link.
    http://www.apple.com/support/systemstatus/
     Cheers, Tom

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