I can't sign into my account, I can't sign into my account?

I can't seem to sign into my account.  I have changed ID and password on multiple occasions and then go to sign in and get a message saying the info is wrong. I am at a loss.

What account are you referring to? Where are you trying to sign into this account, a computer, an iPhone, something else? What is it that you want to do when you sign into this account? If you are referring to your Apple ID, you can contact iTunes support for help with that account. See this. http://www.apple.com/emea/support/itunes/contact.html

Similar Messages

  • Everytime I  try and sign into my iCloud account it tells me I can't log in due to a server error, but there is nothing wrong with my server . It also wont allow me to view any of my Photos or Documents that i have backed up.

    Everytime I  try and sign into my iCloud account it tells me I can't log in due to a server error, but there is nothing wrong with my server . It also wont allow me to view any of my Photos or Documents that I have backed up. Please help

    Hi,
    Are you running any Anti-virus software or do you have your firewall turned on? If so, disable them and try again. If that doesn't work, delete the iCloud account and then sign it back on again.
    Make sure you are running the most current version of the iCloud Control Panel:
    http://support.apple.com/kb/dl1455
    Cheers,
    GB

  • Apple id was originally disabled. I reset my password and can sign into my apple id account. But when i want to buy an app in the app store it says my apple id is disabled again.

    apple id was originally disabled. I reset my password and can sign into my apple id account. But when i want to buy an app in the app store it says my apple id is disabled again.

    It's real easy to create a new one and, in fact, it's too easy.  I say that because multiple IDs are a PIA.  The problem is that anything obtained from the iTunes Store is PERMANENTLY associated with the ID that was used to obtain the item(s).  iTunes items can not be transferred from one ID to another and IDs can not be merged.
    The problem arises when you want to update an app.  If you're doing it from iTunes on your computer, you must log out and back in to get to the correct ID.  Then you update and log out/in again to get back to where you started.  It's slightly easier if you update from the iPad/iPod device as there is no need to log out/in BUT you still need the correct password for the appropriate ID.  Of course, with a disabled ID, the problem is much worse!
    A replacement Apple ID makes sense ONLY if you wish to start out absolutely brand new with zero iTunes Store purchases.
    If you're really butting your head aginst a wall and you're reasonably close to an Apple Store, my suggestion is that you make an appointment with the resident "Genius" and get his/her help.
    One last thought...  If your brother actually got a human on the phone to dispute the charges, go there and explain the problem.  Of course, if Apple did not accept his explanation of what occurred, that could be the whole issue.  Apple believes that money is owed on the account!

  • I can't log into my iTunes account. I logger out a few days ago to trouble shoot because I was trying to redeem some iTunes cards but when i pressed redeem nothing happened. Now when i press sign in and then choose existing Apple ID, nothing happens

    I can't log into my iTunes account on my iPhone 5s. I logged out a few days ago to trouble shoot because I was trying to redeem some iTunes cards but when i pressed redeem nothing happened. I then tried to log back in immediately afterwards. I was unable to do so. After clicking "sign in" at the bottom of the apps main page, it brought up another menu where I clicked "Choose existing Apple ID". After pressing this the menu disappeared and nothing happened. I tried this multiple times and received the same result each time. I tried the other available option of creating a new AP ID to log in with and that one worked perfectly fine. I am clueless as to why the log in for me is either not able to load or just completely blocking me from getting back into my iTunes account on my phone. Not only can I not listen to the music I currently have, but I cannot log in to purchase the new music that I wanted to with my unused iTunes gift cards

    I have the same problem too and tried alot of things like time zone , restarting or changing DNS of wifi connection to 8.8.8.8 still nothing happens .. !!
    iPhone 5s, iOS 8.3

  • HT5622 I keep getting a pop up about signing into an Icloud account. It won't take the password. I tried to log in on pc and sign in and screwed up on my security questions and it's kicked me out.. how long til I can try again?

    I am in iphone **** or better icloud ****. When I try to go ointo settings on the phone a signin prompt pops up continuously with one apple id. I think i've made it that i have a separate icloud and apple id. I am trying to delete the icloud id. I made all the passwords the same so that there should be no problem but the phone won't still take the password. So when i went in again, looking to see if I could delete the icloud, i screwed up answering my security questions and am now unable to enter that icloud id. How long til I can again? Secondly, since the phone won't accept any password, I have tried to delete it. When I do that, it come up with a request for that same password to shut of the locator service. What the heck? I'm frustrated. I just can't get the hang of apple software and itunes seems to be just as bad for me.  Any suggestions appreciated ( aside from stomping on it, I've considered it). Tried to take the battery out but not for me, mere mortal, thought might reset. Got sim card out. Whooopeeee.

    It sounds like you have the Find my iphone Activation lock for sure. Go to www.icloud.com/find and see if you put in that Apple ID that is coming up and yoru password to see if you are able to sign into the account that way to turn it off. If you are unable to, you will have to contact AppleCare by phone (chat cannot handle account lock outs or forgotten password due to not being able to verify your identity) and see if they can reset it. And are you sure the Apple ID that is coming up yours?

  • I have 3 mail accounts in apple mail. One of them has had the spinning ball going for several days and I cannot receive mail in this account. I can receive mail in this account on my iPad and by signing into aol on safari. It's obviously a glitch in Apple

    I have 3 mail accounts in apple mail. One of them has had the spinning ball going for several days and I cannot receive mail in this account or delete messages etc. For some  reason, I CAN send mail on Apple mail using this account, although it takes several minutes. I can receive mail in this account on my iPad and by signing into aol on safari and internet explorer on my office PC. It's obviously a glitch in Apple's Mail. I've deleted this account and reopened it in Mail on my Mac Pro with no difference. Any suggestions would be greatly appreciated, this E amil account is major to my business.

    http://support.apple.com/kb/TS3276
    sounds like a corrupt database or index
    the glitch is your home folder and mail folder, esp look at syncservices
    I'd post in the mail or Lion forum where you will find similar issues being discussed.
    http://www.apple.com/support/mail

  • I have two different iCloud accounts. I can't sign into photo stream with my personal account and have tried deleting from my iPhone first, then the MacBook Pro. Still won't let me sign in with the personal account. Please help.

    I have two different iCloud accounts - business and personal. I can't sign into Photo Stream with my personal account because it says my business account is my primary account. They are separate but equal accounts. I have tried deleting the iCloud account from my iPhone, then my MacBook Pro and signing in again on both devices. The iPhone says that my primary account ismy personal account (which is good) but my MacBook Pro still will not sign into that account so I can use Photo Stream.
    Any suggestions? This iCloud stuff is getting annoying.

    you have a ps cs4 license for mac and you have some way of finding your serial number.
    if yes, download an install the installation file.  if you already have the installation file, what is its name and file extension?  (eg, if it's one file, it should be a dmg file.)
    if you need the installation file,
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
    Lightroom:  5.6| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • I have signed into a new account on my itunes on my computer. How do I get the music from the new account to be displayed in my library, because I can only see the old accounts music.

    I have signed into a new account on my itunes on my windows computer. How do I get the music from the new account to be displayed in my library if only the old account's music is showing up?

    You can transfer the music purchased from iTunes Store to the computer but not music acquired somewhere else.
    Syncing is one way street, computer to iPhone. You have to use 3rd party tool to transfer music not from iTunes Store to the computer.

  • I get an error message when trying to sign into the support community with another Apple id. On the pick a username screen I get "an account utilizing this address already exists...." despite trying a few usernames. Anyone know how I can resolve this?

    I get an error message when trying to sign into the support community with another Apple id. On the <pick a username> screen I get "an account utilizing this address already exists.Only one account per email address is allowed on the Apple Support Communities" despite trying a few usernames. Anyone know how I can resolve this?

    This problem has been driving me demented. The instructions that Ivan gives have partially worked for me. By following his link
    "How to find out if you have multiple Apple IDs" I was able to identify that yes I did have two apple accounts using the same e mail address. One was very old that I used to use for the forum boards and one is my much more recent ID that I use for everything these days. So I changed the e mail address for the old account which is associated with these discussion boards and that's the account that I am now posting this from. However even though the two accounts now have different e mail addresses when I try to log onto the boards with my more recent main apple ID I still get all the same errors as described at the start of this thread by rodgers_j. And of course that's the one I want to use so that I only have one itunes account for everything.
    So if anyone has any more hints I'd be very grateful.

  • How can I delete a gmail account from showing up automatically when I sign into google?

    My husband checked his gmail on my iphone4.
    I am not sure what he did, but when I go to google to sign in to check one of my gmail accounts his is showing up with his password already filled in.
    How can I get this off of my iphone.
    I do not have the the app for the email. It says to add the app or go to the mobile site and that is what I do.
    I go thru safari, go to google, go to sign in and his info is there.
    In order for me to get to my gmail account I have to delete his information then key in my information.
    I can then sign into mine and then when I am done I sign out.
    It will even give me the to option to manage my account and I "remove" his but it shows back up next time I go sign in again.
    Please help me get this off of my iphone 4.
    I have an email set up under settings on my phone so I know it is not that.

    Go to Settings > Safari > Passwords + Autofill > Saved Passwords and see if the Google account is listed there. Delete it if it is.

  • I had an iTunes account on an old computer with over 300 songs and I now have a MacBook Pro and when i signed into iTunes all the songs I had before were gone. How can I get my old songs back?

    I had an iTunes account on an old computer with over 300 songs then when I updated my computer to the MacBook Pro it deleted all my songs when I signed into iTunes. Is there a way I can get those songs back?

    Did you put the songs on the new computer?
    You should copy everything from your old computer or your backup copy of your old computer to your new one.

  • I just got the new itunes and I can open itunes and see my music but whenI try and go to the itunes store it just loads to a white page. I try and refresh and go to the home page and nothing happens. I can sign into my account and the tabs for the itunes

    I just got the new itunes and I can open itunes and see my music but whenI try and go to the itunes store it just loads to a white page. I try and refresh and go to the home page and nothing happens. I can sign into my account and the tabs for the itunes store pop up like they normally would when browsing the itunes store but when I click on one of them, it is a blank page. Is there a setting I need to change? Does it just take an extremely long time to load? Please help!!

    Bucktr09:
    I'm having the exact same problem.  I upgraded to the newest version of iTunes on my iMac and ever since I did the store is a blank white screen.  I can get my library content but the store is a no go.  Is there any one out there with a solution?

  • So I bought an iphone 4 from ebay and when I got it it was already signed into an icloud account. When I contacted the seller he said he would try to get the password but i haven't heard from him. How can I sign out of her icloud w/out the password

    So I bought an iphone 4 from ebay and when I got it it was already signed into an icloud account. When I contacted the seller he said he would try to get the password but i haven't heard from him. How can I sign out of her icloud w/out having to have the last users password

    Bmscotr5 wrote:
    How can I sign out of her icloud w/out having to have the last users password
    You cannot.
    Removing a device from a previous owner’s account
    Try and get a Refund.

  • How can I reset my iPad YouTube password? I can't sign into youtube on iPad. It says Username or password is wrong although both are correct when I log into YouTube account via Google.

    how can I reset my iPad YouTube password? I can't sign into youtube on iPad. It says Username or password is wrong although both are correct when I log into YouTube account via Google. I also tried my husbands youtube login and password and the same outcome. Now I cant log into YouTube via the iPad account. I can log into Youtube via Google however my subscriptions and favorites are all gone. Can I reset the YouTube account located on the iPad? I cant seem to reset the password or delete the app and re-add. I dont want to reset the iPad since I have alot of videos and pictures on it.

    Do you have Google 2 stage authentication turned on?
    If so, you wont't be able to use your normal google password, but will have to instead generate an "application specific" password for the iPad YouTube app in the google security settings section.

  • How can I reset my iPad when someone else has signed into there icloud account and i dont know there password to sign out

    I let someone borrow my ipad and they have since gone back overseas. The problem I have is they are still signed into the icloud with there user name and password and i cant reset my iPad because of this.
    Is there away I can reset it

    Activation Lock
    Find My iPhone Activation Lock- Removing a device from a previous owner’s account
    Unless you can get your friend to turn off Find My Phone and erase it for you, then you cannot ever use it again.

  • I can't seem to sign into the store on my iPod and can't do anything with my account at all for iTunes

    Since this morning ive been having a rough go with my iPod. The e-mail aspect of it wasn't working correctly, and still isnt. It takes a long time for it to load. Then a friend tried to message my iMessage and instead of coming to my iPod it went to my e-mail. So I decided to try and restart my iPod. That didnt help. So i went into my settings and signed out of my account and now I can't sign back in. Once again. Did not help. So I got on my computer and Thought I'd sync my iPod to my iTunes it did its normal sync routine. Didn't help. Then I tried Viewing my account on iTunes and it won't let me, I dare not sign out of my account on iTunes in case the same thing happen. It takes long to access and then tells me it has timed out. And now my iPod is having troubles with my e-mail again and told me it couldn't load my yahoo when I know it can. I'm not sure what else to do or if maybe this is an Apple update thing but it's starting to get rather annoying. I've tried everything I can think of, maybe someone can help. If you know anything about this please let me know. I would greatly appreciate it.

    It means what the message says. The format of the song can't be converted to a format compatible with the iPod.
    Does it play in iTunes?
    Where id the song come form?
    Try deleting and reimporting into iTunes.

Maybe you are looking for

  • Error while sending SOAP message to PI

    Hi Guyz, I have a sync-asyn scneario SOAP to File via PI. When I test the scenario using test tool i.e SOAP UI , scenario runs fine. But when user is trying to send a message they are getting Error message as response . "No SOAP Envelope but 1 {}. An

  • EBS R12 database upgrade to 11gR2

    Hi All, I am currently trying to upgrade database to 11gR2 following instruction in 1058763.1. When i try to apply the 6400501 patch (10.1.0.5 version x86), i get this: OPatch found the word "error" in stderr, please look into it. You may have to run

  • Crystal Reports Sort Bindings

    I saw a post here regarding problems with sorting and I am having what I believe is a slightly different issue (or maybe not understanding the question). Anyway, I created a report in Crystal Reports 2008.  When I did so, I added sort bindings to a c

  • BAPI for IQ01

    Hi All, Any one can tell me the BAPI for t.code IQ01 and also how to find BAPI in SAP-ISU system Thanks, aMIt Ranjan

  • Smask - dull colors

    Hello, Acrobat renders this PDF with substantially dulled colors. Other viewers (Foxit Reader, gsview, xpdf, ..) display the colors correctly - see the screenshot. The PDF contains an image with an smask (originally a png with an alpha channel) which