I can't sign out or quit Creative Cloud

I can't sign out or quit Creative Cloud Desktop. I believe it is due to CCD "Apps" not connecting and endlessly trying to. I have installed this on 2 different Macs in 2 different networking environments. I have no firewall software running. I've uninstalled, restarted, reinstalled - on reinstall I'm still logged into my account and unable to quit. I want to sign out of an old account and log into a new account.

Mac Spinning Wheel https://forums.adobe.com/message/5470608
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

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How can i find out when the Creative Cloud be available in my country?

how can i find out when the Creative Cloud be available in my country?

This information is not available. We are working to add more countries, the newest being South Africa which will be added by the end of November. We are working to make this process more transparent. I understand how frustrating it is to not know if and/or when the Creative Cloud will be available in your country.

Can't sign in to Adobe Creative Cloud

Two days ago I received notification via the Creative Cloud that some apps were ready to update.
On opening the updater I was asked to login, despite having entered my credentials previously which should have been saved. On entering my credentials again I immediately got logged out with message "You've been signed out".
Thinking that Adobe might have force reset user passwords post Heartbleed patching (http://heartbleed.com/) but not sent users a notification email, I then followed the link to the Account/Password FAQ (http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html). I then requested a password reset, followed the link from the automated email and created a new password.
The new password works on the Forums but I am still not able to log into Adobe Creative Cloud. I still get logged out immediately with the message "You've been signed out".
Adobe's management of user accounts/passwords is historially woeful so it's understandable that users are seriously concerned about this latest issue.
Can you please advise:
* Has Adobe been affected by the Heartbleed bug?
* If yes, have you patched your OpenSSL, acquired new certificates, generated and deployed new SSL keys, and revoked old keys and certs?
* When do you expect the Creative Cloud login bug to be resolved?
Thanks,
Blake

Hello wmiami, kcdaisley, Blakeyg
Can you please share the PDApp.log file.
It could be found in
%temp% on Windows and
~/Library/Logs on Mac

Can't sign in to my Creative Cloud desktop app.

Hi, I'm new here.
I have installed Creative Cloud ver. 2.5.1.369, and when I try to sign in I just get a message that says "You've been signed out".
I have followed this: http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html 3 times now, and it will not work for me.
My OS is Windows 8 Pro 64 Danish
I hope anyone can help.
Nikoline

Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

How can I log out in Adobe Creative Cloud?

My Creative Cloud is logged in the mail from my ex boyfriend, and I can't even enter or leave. How can I log out to enter in my account?
Any help will be great

The Email in the forum in verified, are you trying to sign in with it, if you are still getting the issue, please contact Adobe CC at
http://adobe.ly/yxj0t6
Regards
Rajshree

How can I reinstall Acrobat XI Pro (Creative Cloud)?

I have installed Creative Cloud and Acrobat XI Pro on Mac with IOS X 10.7.5. Until that moment i was using another acrobat-Version with Parallels/Windows 7. I have deinstalled this. After that Acrobat XI Pro don't work any longer. Than I have deinstalled this. But at "Adobe Creative Cloud" i find Acrobat XI Pro under the Menuitem "Your Apps" and with "actual". But at the application-directory acrobat is not to found, so it is deinstalled.
I want to install it again, but i don't know, how i can do this. Please help me...
Thanks...
Kind Regards
Tobias

Please run the cleaner script going to the below link.
http://www.adobe.com/support/contact/cscleanertool.html
and unistall acrobat pro XI .
Now sign out from the creative cloud.
Sign back in
Download acrobat pro XI again.

I need to retrieve my serial number so I can sign into my Adobe Creative Cloud programs.

I have my Adobe ID and password, however, I need to retrieve my serial number so I can sign into my Adobe Creative Cloud programs. It has been 10 months since I used Illustrator and I need to update my resume on that program. I would appreciate your help.

Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link

HT5621 I recently changed my apple id email from an old one to a new one and now I can't sign out of my old one on my iPhone 5 because it says I need a password. I cannot give that password because it is part of the old apple ID. How do I change IDs?

I recently changed my apple id email from an old one to a new one and now I can't sign out of my old one on my iPhone 5 because it says I need a password. I cannot give that password because it is part of the old apple ID. How do I change IDs?

Hi sharonpalencia,
Welcome to the Apple Support Communities!
I understand it can be very frustrating when you cannot sign in, or sign out in this case, to your Apple ID. In this situation you may need to temporarily edit your Apple ID back to the original email address so that you can sign out. Once signed out, edit the Apple ID back to the new email address and sign in. Please use the attached article for further information.
If you're asked for the password to your previous Apple ID when signing out of iCloud
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.
Tap Keep on My [Device] or Delete from My [Device]. In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
If you're still asked for your previous Apple ID password, continue to the next step.
Have a great day,
Joe

How can I sign out of my apple account on my iPhone with out erasing everything

How can I sign out of my apple account on my iPhone with out erasing everything

I meant apple ID

So I bought an iphone 4 from ebay and when I got it it was already signed into an icloud account. When I contacted the seller he said he would try to get the password but i haven't heard from him. How can I sign out of her icloud w/out the password

So I bought an iphone 4 from ebay and when I got it it was already signed into an icloud account. When I contacted the seller he said he would try to get the password but i haven't heard from him. How can I sign out of her icloud w/out having to have the last users password

Bmscotr5 wrote:
How can I sign out of her icloud w/out having to have the last users password
You cannot.
Removing a device from a previous owner’s account
Try and get a Refund.

Apple ID on my computer no longer exists, so I can't sign out

The Apple ID that is installed on my computer is no longer the email address that I use for my Apple ID, and the email account itself has been deleted so I cannot sign into it to change the settings. My current Apple ID works online on apple.com but I want to put it on my computer, except I can't sign out of the old nonexistent ID without it telling me that it is going to delete my documents, and I can't sign in to change the settings to remove them from iCloud so they don't get deleted. How do I tell which documents are even on iCloud so I can try to change my Apple ID and actually use iCloud without deleting my documents?

katieshort77 wrote:
How do I tell which documents are even on iCloud so I can try to change my Apple ID and actually use iCloud without deleting my documents?
Look inside your ~/Library/Mobile Documents/ folder. (Open Finder, from the Go menu select "Go to Folder", paste ~/Library/Mobile Documents/ in to the box and click Go.) In Mavericks, Pages documents, for example, will be in ~/Library/Mobile Documents/com~apple~Pages/Documents.
Save these documents in a folder on your desktop before deleting the account if you want to keep copies.

I had to change my apple ID due to someone else using it and changing the password, so now i can't sign out of icloud as the email is wrong and i dont have the password to turn off find my iphone. Help!

Basically, someone was hacking my apple account for a while and kept changing the password so i kept resetting it, now i've had to change my email as icloud still wouldn't accept my new passwords - even after being updated. Now i can't sign out of icloud due to it being the wrong email and an unknown previous password, as i can't turn off find my phone.ipad. How do i solve this without losing everything as i can't just delete the account and the usb ports on my laptop have gone so i can't back up to my laptop. I'm running completely on icloud but desperately need it to update so i don't lose all my uni work as well off my ipad.

If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID and that ID is a previous version of your current ID, not an entirely different one.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details and some other circumstances.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device. It may take a short while to remove the account.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.
This is answer is provided from my own database of boilerplate responses and the content was last reviewed and tested on: 2014/05/23

Can't sign out of my previous Apple ID

I changed my Apple ID and now with my new phone when I restored a backup the old ID is still in there and I can't sign out of the old ID to log into the new one as the password does not work! I've even tried to change the ID back to the old email on the "manage my ID" on the web but I can't do that either as the email is apparently "not available"... Its driving me insane

Did you ever get an answer for this? I have the same problem.

How can i sign out my Apple ID on my iPhone and sign in other?

My friend have lost the phone i want to create his icloud for him so we can track the phone, but how can i sign out apple ID on my phone and sign in his and set up icloud and might find the phone?

Change your password. https://appleid.apple.com

How to change apple account in the ipad many times?(can't sign out)

How to change accounts!
I have multiple accounts not me but the whole family has apple accounts since we all are apples. Anyway everyone has a no credit card account except my dad. His account is synced in my sisters iPad. My dad changed the password so that we don't buy stuff the problem is we can't sign out of our dads account! I mean when we go to ipad:setting->store we already see that its already signed in my sisters account! But the problem is whenever my sister wants to update or download a free app it gives my dads email & wants us to fill the password! We already signed out!
We tried logging in via itunes store then syncing the ipad but nothing happened!
The apple retail store said after you submit the email of your ipad the only solution is to format it. But here is the big problem lets say we formatted it & after few days/months etc we wanted to buy an app we couldn't change the account to our dads account! Since we already are having trouble logging out of our dads account.
So please tell me how to change the account many times! Because I couldn't change it in the iPad nor in iTunes in my iMAC.

The apple retail store said after you submit the email of your ipad the only solution is to format it
Your iPad does not have an email address.
You will need to add a CC card to verify your account. The CC info can then be removed and the account used normally.
It would likely be easier to simply update the apps on the computer then sync the iPad.
iTunes can be authorized for all accounts then all apps can be updated at once.

I can't sign out or quit Creative Cloud

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