I can't sing up in iTunes with my Credit Card

I've tried to sign up 4 times today with my Credit Card, but iTunes says that my info does not match my back statement... However my bank called me and said that Apple charged me 4 times the amount of 1 dollar. At the end I still can't use the iTunes store, and I have 4 dollars down. The strange part is that that same card is approved in the online apple store. So how do I get in touch with someone in the iTunes Dept. to get my Card approved or the money back? Thanks.

However my bank called me and said that Apple charged me 4 times the amount of 1 dollar. At the end I still can't use the iTunes store, and I have 4 dollars down
Note that the $4 is not really a charge but a hold used to verify the card.
It will be released back to your account.

Similar Messages

TS3297 I can't make Purchases on iTunes with my Credit Card.

I recently got a new Credit Card because the old one expired. My account was set up so that I could make purchases with my credit card. Now when I try to update my billing info with my new credit card info it says to contact iTunes support. Thoughts?

If you haven't already done so then you can contact iTunes support via this page and ask them why the message is appearing (these are user-to-user forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

HT204088 I can't create an apple ID for not using credit card. How can i create an apple ID with no credit cards ? Thank you.

I read the supporting article. But those pictures were old. Also the format had changed. I can't create an Apple ID with no credit cards? I got no credit cards. I am just a secondary student and how can I have a credit card?

Follow the instructions on this page exactly : http://support.apple.com/kb/HT2534 i.e. select a free app and click on 'create Apple ID' when 'buying' it (it worked for me yesterday).

HT1918 i have ordered from itunes with my credit card but got a gift card for xmas I redeemed it but cant get it to take to buy music can you help me

I have a gift card but had ordered music before with a credit card I redeemed the gift card but its not leting me buy music with it keeps wanting my Credit card info?

Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card - http://support.apple.com/kb/HT2534 - only works for new accounts! You must follow the instructions exactly.
Since you already have an account you probably don't want to make another one (you cannot merge them later). Or I guess you could for the sake of the free stuff and then carefully manage your accounts in future.

Can you retrieve an Apple ID with just credit card and phone number details?

My partner, a self-confessed technophobe, has had his iPhone for 18 months - it was set up by his mobile network provider (Orange UK) whose customer support has been worse than useless, keeping him on hold for around 2 hours so far and cutting him off twice. He's only just bought his first ever computer, at the same time that his iPhone stopped working, before he had time to back up any of his songs, apps etc. He's just got a replacement iPhone from our local Apple Store but there's no way he can restore his previous purchases as (what he thought was) his Apple ID... isn't.
Because his old phone had v3 software, he apparently never had to input his Apple ID - only the password. Presumably Orange set him up with an Apple ID (but didn't give him the details) as the only email address he's ever knowingly had isn't recognised as a valid Apple ID. Try to reset the password by email and the Apple ID system isn't clever enough to spot an unrecognised email address, advising a new password will be emailed with no email ever arriving (not even in junk mail). (Incidentally, I tried to reset the password on an Apple ID I know isn't valid - my work email address - and it still appeared to have sent a password reminder by email, rather than pointing out the ID doesn't exist!). Attempting to reset the password by answering the security questions results in the answers being incorrect, which they're most certainly not. Since he got his original iPhone, he's purchased hundreds of songs on iTunes. He's clearly been sent receipts somewhere, but we have no idea where.
Apple Store staff are, as usual, brilliant, trying their very best to help, but their hands are tied when it comes to iTunes support, which they tell me is operated as a separate company in its own right (they don't even have access to them by telephone, and iTunes support refuse to talk to me or my partner on the phone).
iTunes support is sending us around in circles, offering up the same tried-and-tested advice time and again, which we've told them many times does not help. They continue to issue the same advice even after sending them a frustrated email headed "PLEASE READ OUR PREVIOUS EMAILS BEFORE RESPONDING!".
I've tried, in vain, to contact iTunes support again about this (they even closed the support ticket even though the issue isn't resolved), and have had no response.
There must be some way Apple can locate my partner's Apple ID if supplied with his credit card details, mobile phone number, billing address and examples of recent purchases? We've already provided this information to iTunes support but, once again, it's fallen on deaf ears and we've had no response from them.
Can anybody help us get to the bottom of this? As it stands, he's spent a fortune on hundreds of iTunes songs and apps which he is legally entitled to download, but which he can no longer access, and iTunes support isn't very supportive.
(Incidentally, I recently switched allegiance from 100% Microsoft products to 100% Apple and I'm mightily impressed with their regular customer service, but iTunes support is a completely different animal.)
A million thanks to anyone who can help!

Follow the insrructions here:
Create an iTunes App Store account without a credit card
Note, usually you can't change to a no-payment method but can create a new account that is onlyy good for free apps.

HT2589 Someone is using itunes with my credit card without permission and I want my card number removed. Ive been trying to get this fixed for months. Im at the end of my paitience.

Someone is using iturnes with my credit card without my permission and I want my credit card number removed. I've been trying to get this matter resolved for months. I've lost all patients with this matter. I want my credit card number removed from your business.
Virginia Mezger
<Personal Information Edited by Host>

Please be aware that you are not communicating with Apple when you post in these forums. The only people who will reply to your posts are we your fellow users.
Since you don't say what resources and methods you've been attempting to get this matter resolved, it's difficult to offer suggestions. But if your credit card has been used without your permission, your primary recourse should be to your credit card company to report the unauthorized charges and have them issue you a new credit card. If your card has been compromised such as to make unauthorized charges on the iTunes Store, it's highly probably that it can be used elsewhere.
As to removing the card number from your iTunes Store account, see:
http://support.apple.com/kb/HT1918
You should be able to change or remove the card information there. If not, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store, if you have not done so already. If you have, please post back with a summary of what they told you and perhaps someone can offer additional suggestions as to how to proceed.
Regards.
Regards.

HT204088 When I purchase music off itunes with my credit card how do I pay it off?

My purchases dont appear online, so how do I pay off the purchases I made with my credit Card?

Purchases will be billed to your card every few days if you make purchases. Sometimes they can take as much as a week to be billed depending on how much traffic the store is getting.

Can't register with itunes with a credit card from outside the USA

Who do I write to, to complain that because I don't live in one of
the countries listed in the drop down list on the Itunes store, I
cannot register my credit card OR purchase from Itunes ?
I am trying to register to buy online with ITUNES. However the
system does not seem to allow me to change the country from the
United States to Argentina where I live and where my Bank of America credit card is registered !
Come on guys, I thought Apple was better than this and recognised
that there is a world outside Bill Gates' USA ! How can I change the
country ?
[email protected]

Unfortunately, if your country doesn't have it's own store, you are out of luck. Content providers such as record companies require a CC with a billing address from the country that you use. The content providers require this rule as they do not care for cross-border sales, so it really is not Apple's fault.

How to register itunes with out credit card? need help

i got mac but i don't have credit card what should i do to register with i tunes. can i link with paypal or debit card? need help cos i am new to mac thing cant use or download any stuff since my itunes account is not fully active

You can use an iTunes gift card to start an account. See the I do not have an iTunes Store account section of the How to redeem an iTunes Gift Card on a computer section of the following document:
iTunes Store: How to redeem an iTunes Gift Card

Paying for itunes with a credit card instead of gift card

I currently have $ on an itunes gift card and this gift card's balance is on my itunes. I got an email from Am. Ex. that if I use $5.00 on my credit card on itunes, I GET $5.00 for itunes. Problem is, every time I download a song it comes off my gift card balance. How do I change to the Am Ex credit card on file to pay for my songs instead of the gift card?

Really late on this, but just in case anyone has this question: anytime you "gift" something on the itunes store to someone else, it charges your credit card instead of your gift card. Simply send the "gift" to your own email (perhaps not associated with your apple ID) and then just redeem the code it sends you in your itunes account

Can i sign into my itunes account without credit card details?

Basically i made an itunes account a few months ago without credit card details and it has everything my ipod contains on there, a few weeks ago my laptop broke and now im using my sisters which i downloaded itunes on and it won't let me sign in now unless i put card details in which i don't want to do, is there anyway of accessing my account without puting card details in? i would like to update my ipod

Select Store adn click Sign in at top right of the iTunes window.
Put in your username and password..

Can you buy things off iTunes with a debit card

I try and put my debit card details in to purchase an app but it just says card number does not match credit card type and I checked the number it is 100% right

So if you are trying to add a MasterCard, you are clicking on the MasterCard icon and then entering the card #? You have to do both.

HT5622 Why can't I use my Apple ID to iTunes? How can I use it with out credit card?

How can I use my Apple ID in iTunes with out credit card?

For me it's the same, I've just bought an iPad mini two weeks ago but I cannot log in with any Apple account in FaceTime.
I enter my apple account in faceTime, then I press next the second screen and it shows "validating..." but it never gets validated.
What's happening? This is really annoying

HT5622 I tried to make a purchase with a credit card to I have been using with I Tunes for 2 years. Now it's saying my security code is wrong??????

Tried to make a purchase thru Itunes with a credit card I have been using for years. Now it wants my security code which I entered three times and it said it was wrong (I know the correct) number. Then I changed to another credit card, and it is still denying by purchase. I was prompted to go to this website so here I am. Can you please help me out
Thank yyou

whenever you attempt to put a card on itunes it puts a temporary $1 authorization hold for 24 hours - 48 hours depending on your bank - since you attempted so many times that is why that $1 is showing up so often - are you using a debit card? because if you are then if even the authorization hold doesn't go through like it should it will show a "ghost" charge that will drop off soon - it isn't fraud though - make sure your billing address is correct - if that doesn't work contact itunes store at getsupport.apple.com - click itunes - itunes store and follow the prompts and you can chat or email them.

HT1918 I can't seem to update my apps or make any purchases on from my account. Nothing has changed with my credit card information and for some reason the iTunes Store tells me my information is incorrect. What do I do?

I can't seem to update my apps or make any purchases on from my account. Nothing has changed with my credit card information and for some reason the iTunes Store tells me my information is incorrect. What do I do?

Yes, it's frustrating.
I don't have my iPod with me but, as I recall, the change is done in Settings/Store. That change will apply to NEW purchases. However, be aware that all purchases are permanently associated with the Apple ID that was originally used. Generally, it's only a problem when you need to update an app. IF you do your updating from iTunes and your logged in to the "wrong" ID, you'll need to log out and back in again. It's easier from the iPod as you do not need to log out/in but you do need to know the password.
Unfortunately, you can not merge IDs nor can you transfer purchases from one ID to another. Go here to find out exactly what you have. I have the same problem so I deliberately made both passwords identical to make things slightly easier for me.

I can't sing up in iTunes with my Credit Card

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