I Can't stop SDM and Start in the Infrastructure mode

I'm trying to stop SMD server but I waited a lot of time! and nothing
I need to install SP 15, but I need to do that in infrastructure mode.

down the WEBAS server
read this :
http://help.sap.com/saphelp_nw04/helpdata/en/4e/67118041b142f8a6b4d5bf8ca56422/content.htm
up the server again

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