I can't sync as my ipod isn't showing up in itunes. Can you please help? Very frustrated!!! Thank you:)

Can someone please help??? I have set up a new account and I can't sync as my ipod isn't showing in itunes.
Please help, I'm very frustrated.
Thank you:)

If using a Mac - iPod not recognized in iTunes and Mac desktop
If using a PC - iPod not recognized in 'My Computer' and in iTunes for Windows

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