I can't sync my iPad 2 after iOS 5 update

I updated my iPad 2 last Monday to iOS 5. Ever since, I cannot sync my iPad to my computer. iTunes recognizes my iPad and attempts to sync, but every single time I get the error message "iPad failed to sync because sync session could not be started." I have uninstalled and reinstalled iTunes 3 times, restarted my computer, restarted my iPad, moved files to a drive with more space, and relocated the files within iTunes. I called Apple, and they waived the SIngle Incident Fee for me since this was a problem occuring due to the last update. Upon speaking with a technician, he asked me if he could call me back in 10-15 minutes, and never called back. This is after being on the phone trying to solve this problem for an hour and a half. Please help.

TThere have been many post like yours here. At the bottom of the main page you can click on "View More" to review like posts. I have read that if you take it to an apple store they may give you a small credit towards a new ipad.  Good luck.

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