I can't sync my iPhone 4 to my computer, stuck in "Waiting for items to copy", even after 6 hours of syncing
Title. Also, my computer has the same HDD (Windows), but since i changed processor and motherboard I lost my data, (iTunes configuration also, I guess)
And I can't sync. Need help
Download the app directly and install.
iTunes 11.4
Similar Messages
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I'm stuck on "waiting for items to copy" when I try to sync my laptop and iPod touch. It was fine until the latest update. It's very frustrating. What can I do about this?
Hi maasailand giraffe,
Welcome to the Support Communities!
First of all, thanks for the detailed notes of the troubleshooting steps you've already tried. It's hard to pinpoint exactly what is going on in your specific case, but I do have a few more ideas for you to try.
Starting with just one of your iPads, when you get stuck on the "waiting for items to copy" step, just disconnect your iPhone. There are probably some orphaned or corrupt files that need to be addressed. I would suggest closing all of your open apps and then backing your iPad up to iCloud. Then review the articles below to move or delete any big files on your device. These can include Voice Memos (iPhone), music, photos on your camera roll, photos or videos that are attached to your Messages, email attachments, etc.
iPhone, iPad, and iPod: Understanding capacity
http://support.apple.com/kb/HT1867
iOS: "Not enough free space" alert when trying to sync
http://support.apple.com/kb/TS1503?viewlocale=en_US
iOS: Import personal photos and videos from iOS devices to your computer
http://support.apple.com/kb/ht4083
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Remember that you can download any content you have purchased directly to your iPad.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
If you need to sync from iTunes, check your settings in the Summary tab to be sure you are only syncing items you have placed a checkmark in front of.
iOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Give this a try on one of your iPads, and hopefully these steps will work for your other devices as well.
Cheers,
Judy -
Sync stuck on "waiting for items to copy"
When using iTunes running on a Mac to sync to iPads, the sync becomes stuck on "waiting for items to copy."
We are running iTunes 11.1.5 on a MacBook Pro running OS X Mavericks 10.9.2. We have three iPads -- iPad 2 + cellular, iPad (4th generation) + cellular, iPad Mini + cellular -- all of which are running iOS 7.1.1. We have had this problem with all three devices since upgrade to iOS 7.x. The iPad 2 was upgraded from iOS 6.x several months after the other two were upgraded, and did not have this problem until the upgrade.
When attempting to sync, the sync generally becomes stuck on the last step, "waiting for items to copy." Usually there are few items -- an album or movie here, a play list there, occasionally an app -- that will not sync. Sometimes they used to be on the iPad in question, but during the sync they disappear. Other times I am trying to add them to the iPad. In both cases, after the "waiting for items to copy" disappears (because the sync stops unfinished or because I just cancel the sync), iTunes thinks the items are on the iPad, but they are not.
Previously, the sync would be stuck on "waiting" for anywhere from 30 minutes to 4 hours. Occasionally, it then has copied the items. But more and more, it doesn't copy them.
Most likely related to this, the "other" category of data stored on the iPads is usually suspiciously high.
Occasionally, one of the following methods will temporarily solve the problem:
Rebooting the iPad.
Rebooting iTunes.
Rebooting both the iPad and iTunes.
Rebooting the iPad, iTunes, and the MacBook.
Selecting "Restore iPad ..." on the iTunes menu.
Selecting "Restore from backup" on the iTunes menu.
Combining option 5 or 6 with rebooting iTunes and/or the MacBook.
But usually, none of these methods will do anything but waste an inordinate amount of time. Updating (when an option) to the latest version of iOS 7.x hasn't made a difference.
As you can see, I've tried several options. I've scanned a large number of the related threads here and elsewhere, but to no avail.
Any ideas?
thanks in advance ...Hi maasailand giraffe,
Welcome to the Support Communities!
First of all, thanks for the detailed notes of the troubleshooting steps you've already tried. It's hard to pinpoint exactly what is going on in your specific case, but I do have a few more ideas for you to try.
Starting with just one of your iPads, when you get stuck on the "waiting for items to copy" step, just disconnect your iPhone. There are probably some orphaned or corrupt files that need to be addressed. I would suggest closing all of your open apps and then backing your iPad up to iCloud. Then review the articles below to move or delete any big files on your device. These can include Voice Memos (iPhone), music, photos on your camera roll, photos or videos that are attached to your Messages, email attachments, etc.
iPhone, iPad, and iPod: Understanding capacity
http://support.apple.com/kb/HT1867
iOS: "Not enough free space" alert when trying to sync
http://support.apple.com/kb/TS1503?viewlocale=en_US
iOS: Import personal photos and videos from iOS devices to your computer
http://support.apple.com/kb/ht4083
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Remember that you can download any content you have purchased directly to your iPad.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
If you need to sync from iTunes, check your settings in the Summary tab to be sure you are only syncing items you have placed a checkmark in front of.
iOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Give this a try on one of your iPads, and hopefully these steps will work for your other devices as well.
Cheers,
Judy -
I have an IPad 2, fully updated to OS 6.1.3. I cannot sync from my computer it keeps saying waiting for items to copy. What do I need to do?
How long has it been like this? Depending on how much new content you downloaded from the last time that you synced, it can take a while - but a while would be like 10 minutes or so - unless it has been weeks since you last synced.
This same thing has happened to me on a few ocassions and I just cancel the sync, quit iTunes, restart my MacBook Pro and try again. I cancel the sync using the button at the top of the progress bar in the iTunes window. -
My iPhone 5 running iOS 7.0.4 gets stuck on "waiting for items to copy" when syncing to my iTunes (version 11.1.4). I've tried;
quiting and restarting iTunes,
updating iTunes,
restarting my computer,
restarting my iPhone,
turning off iCloud on my iPhone,
restoring my iPhone from a previous back-up,
disabling "automatically sync when this iPhone is connected" and
just leaving it alone for three hours to see if it would finish syncing
But none of these things have worked... I'm not sure what else to try. My iPhone suffered an error about three days ago when trying to update to the new iOS update and went into recovery mode. I had to restore from an old back-up and that is when my troubles began. However, I was previously (before the crash) having an issue where whenever I connected my iphone to my computer it would delete all my playlists. I'm not sure if any of that is relevant.My iPhone 5 running iOS 7.0.4 gets stuck on "waiting for items to copy" when syncing to my iTunes (version 11.1.4). I've tried;
quiting and restarting iTunes,
updating iTunes,
restarting my computer,
restarting my iPhone,
turning off iCloud on my iPhone,
restoring my iPhone from a previous back-up,
disabling "automatically sync when this iPhone is connected" and
just leaving it alone for three hours to see if it would finish syncing
But none of these things have worked... I'm not sure what else to try. My iPhone suffered an error about three days ago when trying to update to the new iOS update and went into recovery mode. I had to restore from an old back-up and that is when my troubles began. However, I was previously (before the crash) having an issue where whenever I connected my iphone to my computer it would delete all my playlists. I'm not sure if any of that is relevant. -
Sync hanging on "waiting for items to copy" iPad Air 2
Hi, have new iPad Air 2 (lucky me) am trying to sync photos in iTunes from iMac and it has stuck on "waiting for items to copy for over 2 hours after it uploaded them. What do I do now? Stop / eject / wait / cry ? Please help if you can. Thank you very much.
Hi maasailand giraffe,
Welcome to the Support Communities!
First of all, thanks for the detailed notes of the troubleshooting steps you've already tried. It's hard to pinpoint exactly what is going on in your specific case, but I do have a few more ideas for you to try.
Starting with just one of your iPads, when you get stuck on the "waiting for items to copy" step, just disconnect your iPhone. There are probably some orphaned or corrupt files that need to be addressed. I would suggest closing all of your open apps and then backing your iPad up to iCloud. Then review the articles below to move or delete any big files on your device. These can include Voice Memos (iPhone), music, photos on your camera roll, photos or videos that are attached to your Messages, email attachments, etc.
iPhone, iPad, and iPod: Understanding capacity
http://support.apple.com/kb/HT1867
iOS: "Not enough free space" alert when trying to sync
http://support.apple.com/kb/TS1503?viewlocale=en_US
iOS: Import personal photos and videos from iOS devices to your computer
http://support.apple.com/kb/ht4083
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Remember that you can download any content you have purchased directly to your iPad.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
If you need to sync from iTunes, check your settings in the Summary tab to be sure you are only syncing items you have placed a checkmark in front of.
iOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Give this a try on one of your iPads, and hopefully these steps will work for your other devices as well.
Cheers,
Judy -
when syncing ipad2 to my PC iTunes gets stuck at step 7 of 7 with "waiting for items to copy" - does anyone you know why? The rest of the sync seems okay
i don't know why it happens. but i know how frustrating it can be. the same thing happened to me. i posted a few inquiries in different apple forums and didn't get any ideas of how to fix it. i did however find a solution on my own.
i found that if i did a "restore my ipad" that it fixed it. i was hesitant at first because i was afraid of loosing valuable information. but much to my relief i didn't loose any thing. other than an hour of my time.
this seemed to fixed my problem of being stuck on "waiting for items to copy". my ipad now syncs both wired and wirelessly without any hang ups. however i would suggest that if you are syncing a large amount of data (movies for example) that you do it wired and not wirelessly. i found that it takes a lot longer to sync movies wirelessly.
good luck -
ITunes 10.5 and IOS 5 sync hang at "Waiting for items to copy", possible fix
After seeing many other threads, I am hesistant to start my own. However, I thought it worthwhile to share how I fixed this problem on my iPad 1.
SYMPTOM: iTunes sync doesn't complete, with the message "Waiting for items to copy" displayed. There are no error messages, and it appears that all content is valid and synced. It is possible to cancel the sync from the iPad (Settings -> General -> iTunes Wi-Fi Sync) or by exiting iTunes.
RESOLUTION: Select the iPad in iTunes, and in each category (Info, Apps, Music, Movies, TV Shows, Podcasts, iTunes U, Books, Photos) make one modification, just so the Apply button appears. Click Apply. The sync will restart, even if it's already stuck at "Waiting for items to copy".
On my iPad, I noted that if I de-selected the option to sync Books, one book keep re-checking itself after I clicked Apply: The iPad User Guide for iOS 5. I had downloaded this one via the iBooks app in the iPad. I right-clicked the iPad and picked "Transfer Purchases", but it appeared to do very little.
From the iTunes Library under Books, I deleted the local copy of the iPad User Guide for iOS 5, then synced again.
It worked! Briefly, there were extra messages about transferring the iOS 5 user guide again, but the Books category now worked correctly.
SO... it appears that the bug may be related to having items on the device which didn't get transferred fully during the "Transferring purchases" part of the sync.
SUMMARY: If you purchased some items then notice that sync doesn't work right, try deleting the local iTunes copies of the recent purchases and sync again.
Good luck!Hi TD,
You solved my problem awhile ago and I didn't post a thank here. So thank you! I was having a problem with a PDF that kept rechecking itself. It was not the User guide. Anyway, I posted your solution on another discussion board and it has solved the issue for several people. Here's the link. My post is on the last page. https://discussions.apple.com/thread/3391000 -
Syncing iphone and saying waiting for items to copy
Did all updates to macbook, iphone and ipad. ipad syncs fine with computer and itunes, iphone goes thru all steps and is at Step 8 of 8, Syncing genius data with "iphone", Waiting for items to copy.
However, nothing happens at this point. let this step run for 4 hours and nothing further. Have to manually cancel sync. Is anyone else having this issue and know of a way to fix?
ThanksWell at least I am glad I am not the only person with this issue. I do hope that the Apple tech people read the discussion boards. Just to be clear that my iPhone does synch using iTunes but I get the error on step 7 with: "synching Genius Data to iPhone and waiting for items to copy". If I manually end the synching I get an error message that my phone is still synching do I still want to eject. When I do eject the phone however, the phone and iTunes are indeed synched. It is a bit annoying but I can at least I am able to synch my phone.
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My iPad says when i try to download a movie that i don't have enough memory, but when I check I have plenty for the movie and more. What can I do? Also, I can't completely sync to iTunes, when i try it waits at waiting for items to copy forever.
Delete some stuff to make room on the device.
iCloud is not local storage and has nothing to do with your situation. -
HT201401 while syncing - been stuck on step 5 of 5 'waiting for items to copy' for an hour - help?
while syncing - have been stuck on step 5 of 5 'waiting for items to copy' for an hour...........i'm suspecting there is a problem
last night i attempted to upgrade to the most recent IOS - after that was done, i attempted to sync my phone
got a message that said that 'Itunes has detected a Iphone in recovery mode. You must restore this Iphone before it can be used with Itunes'
I was unfamiliar with 'restoring' so i just unplugged my phone - which was then stuck....
i went to my local Apple store this a.m. and was told to go home and restore my phone - which i did and then it asked if i wanted to restore it again with my backed-up info - which i am currently attempting to do (see first line for current problem)
p.s. i started this process as 12:30 p.m.........................There is no fix. There are a variety of partial fixes that sometimes work for some people, but there's nothing that has consistently solved the issue. Just do a google search, you'll see thousands of forum posts about it.
It's a bug in iTunes, and we're all hosed until Apple fixes it. Which they have shown zero desire to do (I've reported the bug to them through multiple channels multiple times, and they simply do not care). -
What's the latest news on 'waiting for items to copy' sync problem?
This has been happening for several days. I usually sync every morning and head out of the house with new podcasts to listen to during my morning commute, but lately the sync gets stuck at the final step...6 of 6, or 7 of 7...'waiting for items to copy'. I have read a lot of the posts here and don't see a real solution. The first sync I did this morning had no contacts when I cancelled the sync after 2 hrs. Upon re-syncing at the office, contacts were back in, but it is still hanging at the final stage as I write....another 2 hrs into my day (almost noon now). Has anyone heard from Apple about a Fix? This seems widespread and accross all platforms, iOS, Windows, etc....I am going to guess that it will come in a few days once they find the exact glitch in the recent software updates (very unlike Apple).
SnowboarderLAHi maasailand giraffe,
Welcome to the Support Communities!
First of all, thanks for the detailed notes of the troubleshooting steps you've already tried. It's hard to pinpoint exactly what is going on in your specific case, but I do have a few more ideas for you to try.
Starting with just one of your iPads, when you get stuck on the "waiting for items to copy" step, just disconnect your iPhone. There are probably some orphaned or corrupt files that need to be addressed. I would suggest closing all of your open apps and then backing your iPad up to iCloud. Then review the articles below to move or delete any big files on your device. These can include Voice Memos (iPhone), music, photos on your camera roll, photos or videos that are attached to your Messages, email attachments, etc.
iPhone, iPad, and iPod: Understanding capacity
http://support.apple.com/kb/HT1867
iOS: "Not enough free space" alert when trying to sync
http://support.apple.com/kb/TS1503?viewlocale=en_US
iOS: Import personal photos and videos from iOS devices to your computer
http://support.apple.com/kb/ht4083
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Remember that you can download any content you have purchased directly to your iPad.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
If you need to sync from iTunes, check your settings in the Summary tab to be sure you are only syncing items you have placed a checkmark in front of.
iOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Give this a try on one of your iPads, and hopefully these steps will work for your other devices as well.
Cheers,
Judy -
iPad syncing stays on step 5 of 5 “waiting for items to copy” but does not copy anything... should I restore the iPad?
Hey, I was having the same problem,, i just got mine to work. Take off everything but your apps (meaning take off pictures, music, ringtones, movies, tv shows, etc just leave on the apps) Then go up to the top and go to Store and turn off Genius. Restore your iPhone (It'll ask you to back up, click yes.) Restore from back up, Let your apps come back then when those are done add each category one by one. (i.e. click Photos -> Sync Photos and let them finish, then click something else like music) Hope this helps!
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IOS 8.1 waiting for item to copy with iPhone 6
Anyone has the same issue while syncing iPhone 6 with iTunes? Mine won't go pass the last task which is waiting for item to copy. I waited for an hour and it was the same. I'm using iTunes 12.0.1.26 with OS X Yosemite.
Since I attempted to sync this morning, I did not have a chance to troubleshoot more before work.
I will try the following later:
1) Turn off iDevice, restart PC, re-sync
2) Turn off iDevice, uninstall iTunes, restart PC, re-sync
3) Turn off iDevice, uninstall iTunes, restart PC, backup to iOS 5.0.1 & re-sync
4) Return iPhone to Sprint for another one. -
Synching iPhone after factory restore and restore from backup; synching appears stuck on Step 5 of 5, "waiting for items to copy." That message displays for hours with no apparent progress.
I never had this problem, but just noticed it happening.. Please note it's a BUG. I went out and bought a 128GB iPhone just to hold all my songs. It wouldn't work. This never happened with the iPhone 3/3s/4/5/5s but started happening with the iPhone 6. After 40 hours of working through all possible solutions on the web and with Apple cares support (supposedly senior level) They finally suggested what the problem was. I had "Convert higher bit songs to 128 aac" Checked. This does not work One more thing when I unchecked that, the sync took like 3.5 hours instead of the 9-12 hours is usually took even on the smaller iphones. I have 98.7GB of music. Before I was just syncing a list of specific songs.
The syncing seems to be random when it has the problem though.
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