I can't sync my iPhone 5 on windows 8
Hi, I just upgrade my windows to 8 pro and when I install the itunes 11 it has so many errors like when I install the itunes it's a problem with Apple mobile Device is failed and "An error occurred during the installation of assembly..." when it's installed I plug in my iphone 5 and it's says "This iPhone cannot be used because the require software is not installeds. Run the itunes installer to remove itunes. then uninstall the 64-bit version of itunes" so I can't sync, backup or anything.
Message was edited by: pao001
What version of iTunes do you have on your PC?
Allan
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Thanks for using Apple Support Communities.
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thanksdylan1981 wrote:
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i keep getting an error message ''dbghelp.dll is missing. please reinstall itunes'' did that 3 times and same results.
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Hi a_mawlawi,
Welcome to the Support Communities!
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iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12313?viewlocale=en_US
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http://support.apple.com/kb/TS1538
I hope this information helps ....
- Judy -
Basically, my iphone has been in the same apple ID as my dads iphone and mac book, so my iphone has always been synced to his macbook. I bought myself a mac book the other day and want to sync my iphone to it. However i have obviously put my mac book in a different apple id as i know pay for things i download myself, how can I sync my iphone to my mac book without losing all the music and pictures on it? ive now put my iphone into my new apple id thinking this might help? ive also tried clicking 'manually manage music and video' but this doesnt seem to work, it basically says you have to erase your iphone to sync to a new itunes!
HELPPPPPPPP!!!!!!!!!!!!!!!!!!!!!" how can I sync my iphone to my mac book without losing all the music and pictures on it?"
You cannot. Copy everything you want form the old computer to the new one, then sync it.
it basically says you have to erase your iphone to sync to a new itunes!
Correct Iphone will sync, or manually manage, with one and only one computer/library at a time. Syncing, or manually managing, to another will indeed erase the current content. -
Can I sync my iPhone calendar with exchange server AND ical on my mac ?
I have been happily using my iPhone synced with my Macbook over usb via iTunes.
I have contacts and iCal syncing. I have a number of 'calendars' set up in iCal which allow me to view separate aspects of home and work but they all exist within iCal. iPhone just treats these as colour coded appointments (different colour for each ical calendar)
I really like this set up.
However, I just changed jobs to a firm where they have a hosted outlook exchange set up and I need to use the exchange calendar for work appointments and showing my availability.
I have managed to setup my iPhone to work with the Exchange server for email as well as in apple Mail on my mac. This has all worked fine. However, I hesitated when iPhone asked if i wanted to sync my contacts and calendar. I said no as I was unsure if my private calendar/contacts would be uploaded to the public work area.
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As I have read on apple support for iPhone:
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But now I am unsure how best to enable myself to view and update the work calendar on exchange.
Also it would be nice to see work contacts on my iPhone.
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- also in Contacts on the iPhone I have a new group that has been created with the name of my Exchange account. The group appears to be blank when you go into it on the phone, but you can type in the search box and get contact details from the server just fine.
This seems workable for now for my purposes, although updating contacts is not going to be possible that way.
I'd like more info on that if poss but more importantly..
Calendar
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What is the best solution to this problem - I presume lots of people face the same dilemma. My initial research suggests that there are multiple ways round this but all of them look like workarounds with various disavantages.
Questions are
- Can't I just set up Exchange as one of my calendars in ical?
- Is it really true that I have to choose between syncing Exchange with work server OR syncing iCal with personal Macbook?
- What is the best work around for this?
At the moment I am seriously considering getting a separate iPhone for work and have that sync with Exchange fully although that seems a bit drastic and does not solve the problem of seeing work and home appointments on the same calendar.Can't I just set up Exchange as one of my calendars in ical?
Only if you're running Snow Leopard and your employer will allow access (different than iPhone/mobile device access, so most likely not), but not needed - keep reading.
Is it really true that I have to choose between syncing Exchange with work server OR syncing iCal with personal Macbook?
No. It was true, but with the v3.0 software that changed - you can now sync your Exchange contacts and calendar over the air, and your Address Book and iCal via iTunes over the docking cable.
What is the best work around for this?
None needed. When you set up the exchange account, and choose to turn on syncing of contacts and calendars, you will be prompted to remove all other data, or keep it on the iPhone. Choose the keep option. Note that in that case, your personal data will not be uploaded to the Exchange server - the iPhone keeps them separate (although you can choose to view them in a merged fashion).
I have this set up on my phone (Exchange calendar along side personal and other calendars from iCal). Same for contacts. Works great. -
Can someone please help me get my iPhone to sync to your computer?
I can not sync my iPhone to the computer. I keep getting up an error message that synchronization does not want to start. I have uninstalled iTunes and then reinstall it. But the same warning box will appear. How can I get my phone in sync again?Hello lenmin,
Thanks for using Apple Support Communities.
To help resolve this issue where you're repeatedly prompted to authorize with your Apple ID in iTunes when syncing, please follow the directions in the article below.
iTunes: Missing folder or incorrect permissions may prevent authorization - Apple Support
Have a great weekend,
Alex H. -
I can not sync my IPhone to My Imac. I have the latest version of ITunes on my Imac. I have tried reseting my phone (3), changing ports. Nothing works. I was thinking maybe my phone has the earlier version of ITunes but I can't update it.
Did you already have a look at this article?
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
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