I can't sync my iphone to my computer. when i connect to the computer it says 'sync in progress' and on computer it says 'backing up your iphone' but that goes on forever and nothing happens....what to do?

I am having trouble syncing my Iphone to the computer. Everytime I connect it....it says 'sync in progress' and on Itunes it says 'backing up in progress' but nothing really happens. It goes on forever...I end up disconnecting......please advise.

If you ever want to cut down on back up times eject your SIM card before starting...you should see the over all time go down a noticable amount.
Disclaimer: this does not mean that it will zip like lightning, just move faster than it dies with the card in...
let me know what you see happen.

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Capetowncrooner I would recommend utilizing a different web browser or beginning the installation process within the Creative Cloud Desktop application. You can find more details at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

When i turn on my itouch the screen tells me to plug into itunes, i do that and it tells me my ipod is in recovery mode and to restore it, i click ok and click restore then it does it all over again and nothing happens. what do i do?

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Hi tgoit2015,
If you are having issues restoring your iPhone, you may find the following article helpful:
Apple Support: If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
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I just updated my phone and it said connect to itunes, I plugged it in and opened itunes and nothing happened, what do I do?

I just updated my phone and it said connect to itunes, I plugged it in and opened itunes and nothing happened, what do I do?

Hi Millers0,
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Welcome to the Apple Community Glenn283.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
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Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
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Select your Apple TV in the Devices list, and then click Restore.
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WiFi is turned ON/OFF in Settings > WiFi not Settings > General
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Also read this: http://support.apple.com/kb/TS1559

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Assuming you have these accounts set up in Mail, open preferences and under Accounts tab, edit the SMTP outgoing server list. Do you have a .mac address in the list? If so, delete it.
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You may find the troubleshooting steps in the article below helpful.
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
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Hi there Scottielongdrive,
You may want to try removing and reinstalling iTunes as an initial troubleshooting step. Take a look at the article below for more information.
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http://support.apple.com/kb/ht1923
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Restart in Safe Mode, this will clear some caches. How you do this is when you hear the startup tone hold down the Shift Key until you see the progress bar appear. Let it fully boot, then open System Preferences - Startup Disk and ensure your internal HD is selected and then click Restart to test. If you still don't have luck you should run Apple Hardware Test in Extended Mode, you may need to run the test 2-3 times to report any errors. To run AHT you will need teh ORIGINAL Install Discs that shipped with the computer. Instructions for AHT are in:
http://support.apple.com/kb/HT1509
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I have Iphone 3g,sometimes songs disappears then reappear.I try to sync the songs from library on my laptop and nothing happens.How do I get my music back without waiting for it?

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It would be a great idea to uninstall Norton - you don't need it and it has a pretty poor reputation for mucking up otherwise healthy Macs.
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To uninstall Norton:
https://support.norton.com/sp/en/us/home/current/solutions/kb20080427024142EN_En dUserProfile_en_us
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I can't sync my iphone to my computer. when i connect to the computer it says 'sync in progress' and on computer it says 'backing up your iphone' but that goes on forever and nothing happens....what to do?

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