I can't sync my ipod since its come back from repair, please help

My ipod went for repair a few months ago now and while at repair my laptop also had to be repair, I ended up losing all my music. When i recieved my ipod back i asked a friend to put all her music on it. Now when I try to sync it to my laptop this question below pops up asking if I would like to erase and sycn or transfer purchases. Niether of which I want to do, I just want all the music transfered on to my laptop, how do I do this? please help

Hello mua1508,
Thanks for using Apple Support Communities.
From your post I understand that you have been unable to download the previously purchased music in iTunes.  The iTunes Store services were experiencing issues at that time, which includes Game Center services, iTunes Store, App Store, and the iBooks Store.  You can see the history of the downtime in the link below for March 11.  If you continue to have issues connecting, please let me know.
Apple - Support - System Status
Take care,
Alex H.

Similar Messages

  • How many different computers can i sync my ipod to and transfur music from?

    how many different computers can i sync my ipod to and transfur music from? i am trying to sync my ipod to another laptop and add my music to that computer but i was wondering if there was a limit on how many computers you can do that with. thanks all.

    You can authorize up to five computers for your iTunes purchases.
    If manually managing your device you can add content from any library.
    If automactially syncing content is managed from one library.
    Purchased content can be transfered from a device into an authorised library, otherwise iTunes only transfers content to the device.
    tt2

  • I can't sync my ipod since wiping my computer, what can I do?

    I recently had to have my laptop wiped which had all my itunes music on it. I have now downloaded itunes on the effectively new computer and logged in with my apple idea so I can access my itunes library but my ipod was not syncing the the library so I couldn't get any new songs I had bought since I wiped the computer onto my ipod. I read that this was because I ipod was still set to be connected to the old computer so I should restore it to factory settings, which I did. But now when I sync it I can only get the songs I bought on itunes since the laptop was wiped, and none of the ones from before. The old songs still show up in my itunes library but they have the cloud with the arrow symbol next to them so they have the option to download from icloud but none of them work when I try to download them  - it just says there was a problem and the service is unavailable. So I now only have a couple of new songs on my ipod, since I wiped all the others when I restored it. So what can I do? There is no way for me to back up the songs from the old computer or anything because it's the same laptop, it just got wiped. Have I lost all of these? Or is there a way to make downloading them from the cloud work? My laptop is windows not apple if that makes a difference.

    Hello mua1508,
    Thanks for using Apple Support Communities.
    From your post I understand that you have been unable to download the previously purchased music in iTunes.  The iTunes Store services were experiencing issues at that time, which includes Game Center services, iTunes Store, App Store, and the iBooks Store.  You can see the history of the downtime in the link below for March 11.  If you continue to have issues connecting, please let me know.
    Apple - Support - System Status
    Take care,
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  • On plugging my iPod to the iMac, all the songs got deleted on the iPod. Now it doesn't sync to iTunes and it shows that 'mac os can't repair the device'. How can I get my iPod to start functioning normally again? Please help!

    Hey! I plugged my 80 gb ipod classic to my imac, but had to switch it off when itunes hung. The ipod wasn't switching on , and when it did, all the data, including all my songs were deleted. Now, when I try syncing it to the mac, it doesn't connect to the itunes and I keep getting an alert saying ' Mac osx can't repair the device'. Now, althought all the data is gone, the ipod still shows 30 gb free. What will happen if I partiton my ipod? How do I get it to start functioning again? Please help!

    Try a low level reformat of the iPod's hard drive to possibly try and repair some of its damage. Use the instructions in this article to walk you through the process.
    http://www.methodshop.com/gadgets/ipodsupport/erase/
    B-rock

  • I can't sync my iPad2 with windows 8.1.. Please help ....

    Please help me I've been trying to sync ipad2 with windows8.1.  I just manage it..
    Just won't do it ....

    iPad not appearing in iTunes
    http://www.apple.com/support/ipad/assistant/itunes/
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/TS1591
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server
    http://support.apple.com/kb/ts1814
    iTunes for Windows: Device Sync Tests
    http://support.apple.com/kb/HT4235
    IOS: Syncing with iTunes
    http://support.apple.com/kb/HT1386
    Apple - Support - iPad - Syncing
    http://www.apple.com/support/ipad/syncing/
    iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
    http://support.apple.com/kb/ts4062
    iOS: "Not enough free space" alert when trying to sync
    http://support.apple.com/kb/ts1503
     Cheers, Tom

  • Can't use my Ipod touch.. going crazy!! Please help!

    Hey,
    I was given an Ipod touch for Christmas but I cannot get it to work. (it is second hand but all date was removed.)
    On the Ipod touch screen is a picture of the USB cable and the Itunes symble.
    I have conected the ipod to the comuter via the USB cable but Itunes always says:
    "This Ipod cannot be used as the required software is not installed. Run the itunes installer to remove itunes, then install itunes again."
    I have have done this several times now and the message keeps popping up. I cannot find any help for this on the apple website.
    It is driving me quite mad!!
    *Any help would be very gratefully recieved!! Thanks.*
    Message was edited by: uhhuhher

    For some reason the Apple Mobile Device Manager isn't working or isn't recognized.
    First go into Add/Remove and make sure it was installed, security software can just whack the oddest stuff.
    Then read through this : file:///C:/Documents%20and%20Settings/Pamela/My%20Documents/iPod%20touch%20not%2 0recognized%20by%20iTunes.htm
    and apply the section on restarting mobile services.

  • I forgot my apple id password and my recovery email and my security questions also I restored my ipod 5 and i cant activate my ipod since i forgot my password and please help im locked from my ipod.

    <Email Edited by Host>

    If you cannot do the steps in If you forgot your Apple ID password you will need to contact Apple Support: Apple ID: Contacting Apple for help with Apple ID account security

  • All of my Iphone stopped working on the left side so i thought i would restore it but when i did it wont connect back up to itunes so i can get everything baack, it wont even turn back on:( - someone please help!

    someone please help me out, i really need my phone:(!

    The update did not do anything.
    AT&T cannot and will not do anything, they do not provide support for iPhones, Apple does.
    The issue is not with the iPhone or iOS if you've reset network settings and tried forgetting the Wi-Fi Network, it is specific to the network.
    Check the settings on the router, try disabling the security settings first... that will clarify the issue is not with the device but rather the Network.

  • I just purchased harry potter and the deathly hallows digital copy but i just synced my ipod and its not there. i went back to get the copy again and its sasy the cose can only be used once. I dont have the movie and now i cant get it at all.

    I just purchased harry potter and the deathly hallows digital copy but i just synced my ipod and its not there. i went back to get the copy again and its says the code can only be used once. I dont have the movie and now i cant get it at all. i paid for it when i bought the movie but now i dont own it at all. i feel cheated, somebody please help!

    Not Charge
    - See:      
    iPod touch: Hardware troubleshooting
    iPhone and iPod touch: Charging the battery
    - Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar 

  • Itunes will only sync a portion of my music since i have installed the newest update.  It keeps telling me it can not sync my Ipod due to a duplicate file name.  Any suggestions?

    I am trying to get some advice as to why my Ipod will not completely sync since I updated Itunes.  Itunes keeps telling me it can not sync my Ipod due to a duplicate file name?  It will sync some of my songs but not all of them.  Any thoughts?

    Most likely the iPod filesystem is corrupted, during a partial sync, that freeze due to a timeout.
    In My Computer, select the iPod, right click Properties->Tools->Check Now
    tick both Fix filesystem and scan.for bad sectors.
    This will fix the duplicate name error.
    Good Luck!

  • I can´t sync my ipod touch since i got the ios5 upgrade

    The problem is that i can´t sync my ipod with itunes because it says that it didnt find my ipod, i tried to sync via wifi and nothing..
    what´s the problem? I have windows 7 home premium i´ve never had this problem..

    Have you made sure that you plug the iPod into power? WiFi syncing only works if the iPod is plugged in to a USB cable or a wall charger. This is to prevent unnecessary draining of the battery.

  • Can I sync my ipod to my computer if it hasnt been synced before without losing everything?

    I want to sync my ipod because its disabled but i dont want to lose everything.

    No, you have to erase the iPod. You can restore from your last backup
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
      Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • How can I sync my iPod Touch to a new computer?

    My Laptop's hard drive died: that's bad enough, but my data was backed up onto my iPod Touch, including some very rare tunes that I can't ever get again. I then installed iTunes onto my wife's desktop, but now I'm told that if I want to sync the iPod, I have to delete everything that's on it as the iPod is already synced to another computer - which now doesn't exist.
    I thought that backing up my rare music to my iPod made it safe; it was on my hard drive and my iPod. Now I'm told that if I want to sync my iPod to another computer I have to delete its contents. I can't afford to lose the music, because I can't replace it. Surely this can't be right?
    Incidentally, because I can't sync my iPod I have missed at least 2 appointments because my calendar isn't updated.
    I understand that Apple are worried about data being copied from one computer to another, but surely there must be a way to register a new computer as one to which I should sync?.

    This program can rescue your rare music for only US$25:  http://www.wideanglesoftware.com/touchcopy/index.php

  • I can't sync my iPod to iTunes on my mac or iPod.

    I have a ipod touch 5th gen and i have enver had problems with it until now, I can't update any apps nor can i sync my ipod to my mac. I don't think its my apple id because I can sign into itunes on my mac but not on my ipod. When I plug my ipod into  my mac it shows that my ipod is conencted but when i press sync it says " This ipod cannot be synced because the sync session failed to start". When I try updating apps on my ipod it says "cannot connect to itunes store". My ipod is up to date and so is itunes on my mac, I have 16 gb of free space left and have reseted my wifi 3 times but I don't think thats the problem.

    Sync Session Failed to Start iTouch iOS5: Apple Support Communities
    iphone could not be synced sync session failed to start...: Apple Support Communities
    and
    Can't connect to the iTunes Store

  • I can't sync my iPod after upgrading to iTunes 7 - Help!

    I'm running an Intel 20" iMac with all of the latest software updates applied.
    My iPod is a 30GB iPod Photo (4G) running software version 1.2.1.
    I upgraded to iTunes 7 last night. Since then, I can't sync my iPod. Here's what happened/happens...
    I installed iTunes 7. On first run (iPod disconnected) it checked for album art and ran through my library to determine the zero gap playback info. That all happened successfully.
    When I connect my iPod (which is set to auto update), it recognizes it, and show the status page (also shows up in "devices" in left pane) and immediately a small window pops up with the text "Updating library on 'Evan's iPod'". The progress bar gets to somewhere between 30-70% and then hangs.
    I left it running all night and it never finished. My only option was to Force Quit iTunes. Once I did, my iPod was still fine, and had all my music on it, just nothing new.
    I've tried rebooting my computer and iPod, to no avail.
    I would try reformatting my iPod, except that you can now (seemingly) only do that through iTunes (as opposed to a separate updater as in the past). Since iTunes locks up as soon as my iPod is connected, that doesn't help me much...
    Any advice would be greatly appreciated.
    Thanks,
    Evan
    Intel iMac 20"   Mac OS X (10.4.7)  

    Ok... I just tried connecting my iPod directly to a USB port on the computer rather than via the USB hub I was using and everything is fine. Odd, but I'm happy now.
    Thanks,
    Evan

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