I can't sync new music onto my iPhone?

I have a black 32GB iPhone 5. I've had the phone for about 7 months and I've had no problems with it until recently. My iTunes won't sync new music onto my iPhone. I've tried switching the cable and checking and unchecking music, but it doesn't work. When I tried to uncheck all the music and sync it, the music stayed on my phone. Tracks that I've deleted stay on my phone, and new tracks won't sync to my phone. I recently downloaded an album from iTunes, and the songs on the album appeared on my phone through iCloud. However, new songs that I haven't purchased through iTunes won't sync. How can I fix this problem?

What happens when you try? We're not psychic...

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  • When I upload new music onto my iPhone 5 it causes existing music to no longer be playable and a circle with an exclamation mark to appear next to it. Or that it won't upload at all, the song is in grey with a dotted circle. Why is that?

    When I manually upload new music onto my iPhone 5 it causes existing music to no longer be playable and a circle with an exclamation mark to appear next to it. Or that it won't upload at all, the song is in grey with a dotted circle next to it. This is incredibly frustrating; especially as I have 1.9GB free on my phone.. why is that?

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    Help, I can't sync any music to my iPhone 5s or iPad 2 ! it says it's finished sync but the music is greyed out and not on my devices.. I've tried unchecking the music and doing it manually. Nothing works. I took it to Apple store Robina no help..

    So I have found a common denominator to this phenomenon. After having the same problem, I started to recopy my playlist of 500+ songs in groups of 10-20, 30+, 75+, and then over a 100+. Any music I have purchased from iTunes won't copy, but everything else did. Unsure if I made a playlist called "Purchased" at some point or this is an iTunes default, I also noticed it had some of the songs contained in my other playlist and was showing on my iPhone. Regardless of what I did such as dragging music from that playlist to the other and clearing songs from that playlist, I removed it altogether from the iPhone itself vs. doing through iTunes. After that, music copied fine to my playlist.
    So, my theory is that iTunes is getting tripped up on purchased tracks already showing on the phone and all songs are showing grayed out/dotted circle because iTunes can't resolve the conflict with purchased tracks.
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  • Upgraded to iTunes 11. Now, I can not sync my music to my iPhone 4S (iOS 6.0.1) Apps, movies and videos sync OK. Music is the problem. Tags are correctly check-marked. Any ideas ???

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    Bump!

  • I have music on my ipod that is no longer on my pc. How can I sync new music that is on my pc to my ipod without loosing the music that is currently on the ipod?

    I have an iPod Generation 4. I have been using it with my pc Windows 8 iTunes for some time with no problem. Recently I had to do a system restore and reinstall itunes 7. It works great but  I lost all of my music in itunes but  I still have all of my music on my iPod. When  I try to sync new music I have to my ipod itunes tells me it will erase all existing content on my ipod and replace it with the new content. My question is: How can I add my new music without loosing my old music?

    See Recover your iTunes library from your iPod or iOS device.
    tt2

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    Help!! Please I Don't Want To Lose All My Music By Syncing New Music After My Mom Deleted All My Old Music

    Recovering your iTunes library from your iPod or iOS device: Apple Support Communities
    You can also use the manual method of syncing
    iTunes: Syncing media content to iOS devices and iPod

  • HT1386 How can I sync itunes songs onto my iphone? Using ios 6.1.3 and itunes 11.0.4.4

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    I appreciate your comment however, I sold my iPhone 4 and therefore cannot see how it synched before. What I do know is that I was not using the iCloud with the iPhone 4 and when Ireceived the iPhone 5 in the mail, I took it to the local Apple Store for some user education... The person in the store set this up.
    I have been an iphone user since the first phone was selling. I love the product and this issue is troublesome to me.
    I do wish that this problem would have been brought to my attention prior to purchasing. I waited weeks for delivery of the phone and thought I was advancing into the the future, not reversing in time.
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  • I can't sync my music to my iphone 4..

    Im currently using the itunes software version 5.0.1...  I have no idea why i can't synchronize my music to my iphone and the minute they said it's "synchronized" , i check my iphone music and the songs were not selectable.. and i can't play any music fromt here and the capacity bar on the itunes shows nothing about the audio... Help? Im pretty frustrated with this...

    Iphone will sync with one and only one computer at a time.
    When you sync to another, it will indeed erase the current content from your iphone and replace with content from the new computer.  This is how the iphone is designed.
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  • Can not sync new purchased apps to iPhone

    Dear Friends
    For about a month now any new purchases in iTunes on my computer  will not sync to my iPhone. In the My Phone > iPhone >Apps window I move the new apps onto the iPhone screens.  Then press Apply to sync.  It starts to sync and then on the step (3 I think) - determined tracks to sync, the apps disappear from the iPhone window  and are not added to the iPhone.  I have restored, resetted, restarted, downloaded and reinstalled iTunes etc...  several times and still  I get the same behaviour.  Please does anyone know how I can fix this.
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    Check Settings>General>Restrictions on your phone to be sure that Installing Apps is set to On.  Also, in iTunes on your computer be sure on the Apps tab of your sync settings that you have checked each of the apps that you want to sync to your phone, and that your computer is authorized for the Apple ID(s) used to purchase them in iTunes>Store>Authorize this computer.

  • Why can't I download music onto my iphone from my new computer?

    I have a new computer that I've authorized. But I cannot transfer new music that I've purchased onto my existing iPhone. It says that my library is synced with another computer. I'd have to wipe out everything on my phone to sync to this new computer. I don't want to do that. How can I select this new computer as the computer that I want to sync to from now on? Will it help to un-authorize my old computer?
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    I didn't watch the video,  However, the procedure is simple.  Download the track from the other site, and make sure it is saved to your computer.  Then drag it into the "Automatically Add to iTunes" folder (which can be found inside your iTunes Media folder).

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    Just recently I got a new laptop which means a fresh, new itunes. The old computer had all my songs but it's a really slow old computer so i can no longer sync my iphone to it anymore. so i was wondering how could i sync the music i have on my iphone to my new itunes on my laptop? the only option i've seen is syncing the 3 sample songs i have on my itunes to my iphone but then i would lose all my other songs. help.

    The iphone is not a storage/backup device.
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  • Since the latestest iTunes Update, can't sync new music

    Maybe I'm doing something wrong, but as long as I purchase something from the iTunes store, it "syncs" it over the Cloud and it shows up on my iPhone 4s.  But if I move an mp3 or 4 into my iTunes, it shows up in iTunes, but not n my phone.  So, I plugged in my phone, opened iTunes, went to music, chose sync all music and pressed the sync button.  It starts to sync, I see the song I'm trying to get on my phone, but then it gets to step 5 and "hangs up" on that step forever.  I cancel the sync, but it doesn't complete the cancel.  So I quit iTunes and look at my phone, and it still has the sync circle going on it.  It won't stop, so I have to shut off my phone and restart it to get the sync symbol to stop.  The music nevers get to me phone.  Thoughts???

    Thanks but I've already done that to. It has authorised the computer and tells me there are two devices authorised to use this account.  This will be because the computer was send away for a repair and came back with a new hard drive. Once I've bought the music do I have to do something with it before it will sync to phone ?
    The new music seems to be in the right place and boxes are ticked but the new music won't transfer , everything else seems to be in order

  • I can't sync my music to my iPhone 5 with iTunes 11.1.5.5 on Windows 7

    I'm trying to sync my music from my libary to my iPhone 5 on Windows 7. I have the latest iTunes 11.1.5.5. But it only gets stuck with syncing, being frozen and nothing new appears in my library. I've also tried manage music manually and sync only check songs, etc. Any help is appreciated! Thanks!

    oh and apps sync fine, and I recently bought a new cords so I know it can't be a syncing in general failing, it's something to do with the music

  • How can I add new music to my iPhone from a new device without losing all the existing music?

    Hello! My personal laptob that I usually use to sync my iPhone to is broke at the moment so, I've been syncing to my work computer. I have some music, not downloaded from iTunes, on the new computer that I'd like to add to my iPhone but I can't see how without iTunes deleting all my existing playlists and music from my iPhone. I can click the menu arrow on a song and then select "Add to" from the pop-up menu, then choose from "Devices" - Nathan Swain's iPhone - and it lets me, but nothing ever get's added to my iPhone. I have also authorized this computer on my iTunes account. I'm stumped!

    By design, iPhone syncs or manually manages iTunes content with ONE computer at a time. Each time you switch computers, ALL iTunes content is first erased from your phone, to be replaced with the content from the new computer.
    No way around this fact, other than transferring your content to the computer you normally sync with.

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