I can't synchronise iphone 6 with my mac book pro

I'm trying to synchronise all the events and pics i have on my mac book pro on the iphone 6 but it doesn't work.
It says still at the 5th passage on 5 but i waited 3 hours and nothing charge as cracked.
So i removed the synchronisation about the pictures totally and so no pics on the phone. I tried to synchronise only some of the events but still the same problems.
Some ideas?
All the updates are done and there is enough space.
thanks
Giada

I tried that but the only thing I can find is contents insurance when I don't want that, I'm looking just for insurance to solely cover my macbook pro. I have tried direct line and others but they can't help.
This is actually harder than I thought and quite frustrating! Arrghh! I'll have to keep looking I guess. Surprised no one else has had this issue.

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