I can't tick the I have read and agreed box in order to set up my mail box

Hi everyone. I recently joined sky and set up my Sky ID with no problems what so ever but unfortunately, I tried to set up my mail box by saying I wasn't a sky customer (I haven't left BT TV and Broadband yet but I'm hoping to) and filled in all my details but when I selected "I have read and agree" It wouldn't tick, I then decided to phone up sky and the advice was to close the browser and log in again. When that didn't work I was asked to try it on my mobile devices and it still didn't work. I tried a different browser but it still didn't work. I then asked the exact same question in the live chat but it didnt work out well. What can I do to fix this problem?

If you are not a Sky customer I don't think you will qualify for a mail account. Which is why you are unable to agree to the terms. To qualify for an email account you will have to subscribe to Sky TV, Phone or Broadband.

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