I can't track my order number (except for vision)

Hello Mods
I Placed an order to move my phone line, broadband, broadband talk and Vision earlier this week.
For the phone line my reference was beginning with the letter "x" and It won't let me track it online as it says it needs to start with "bt" or "vol".
I waqs at the same time given a different reference number for vision which does indeed begin with vol and I
can track that part fine.
Please could you possibly look into it for me and email me if you have any success?
I would really appreciate it as I then have something to link to the all aspects of the order if I have any problems!
Thankyou in advance
Chris

Hi Chris,
Thanks for posting. I can check this for you. can you drop me an email to [email protected] Please include the link to this post and as much detail as possible.
Cheers
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

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I can't track my order number (except for vision)

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