I can't trial anything as the certificates don't match?

I try to download a trial of a product and i cannot download as the application is not supported or the certificate does not match

I don't believe there are any certificates involved with downloading trial software from Adobe. You should be able to check the specifications for whatever product this involves to see if your machine does not meet the requirements. What do you see when you try that makes you say "the application is not supported or the certificate does not match"?

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Trying to download Elements on my new Retina display IMAC but I get an error box saying the certificate doesn't match.

I trying to download the trial for Elements but a dialogue box popped up and said the certificates don't match. What does that mean? Does it suggest that if I bought Elements that I couldn't download it? I just got a new Retina display iMAC and I'm trying to transfer the software but my older version of Elements 10 wouldn't install. So I thought maybe time to upgrade to 13 but I can't even download the trial. Any suggestions?

It means OS X doesn't like the security certificate for the page. You can try downloading from here as an alternative:
Adobe Photoshop Elements 13 Direct Download Links, Premiere too | ProDesignTools
This is an adobe-approved site, but you must follow the Very Important Instructions exactly, even when they don't seem to make sense.

I have an iPhone 4 and my lock button is jammed and I also can not touch anything on the left side of my screen well as any pop ups from the phone itself, so i can not get past the set up stage in reset process...how can i fix it/can it be fixed?

I have an iPhone 4 and my lock button is jammed and I also can not touch anything on the left side of my screen well as any pop ups from the phone itself, so i can not get past the set up stage in reset process...how can i fix it/can it be fixed?

Make an appointment at the genius bar and get the phone replaced.

HT1212 So my phone is messed up and you can't do anything with the screen...in order for me to sink it to back up i have to enter the passcode because it had a lock on it...and i can't due to it being messed up...is there any way around this...

So my phone is messed up and you can't do anything with the screen...in order for me to sink it to back up i have to enter the passcode because it had a lock on it...and i can't due to it being messed up...is there any way around this...

See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766

After i redeemed my itunes gift card, i can't purchase anything in the app store or itunes store. When i press purchase, the security questions page will pop up and after you answered all questions it will force restart my iphone. Can anyone help me?

After i redeemed my itunes gift card, i can't purchase anything in the app store or itunes store. When i press purchase, the security questions page will pop up and after you answered all questions it will force restart my iphone. Can anyone help me?

Hi godfest,
Welcome to the Support Communities!
The articles below will get you connected with the iTunes Store Support. These folks can review your account with you:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/ht2727
Cheers,
- Judy

HT201441 i have bought a second hand iphone 4s which is stilllinked to previous owners itunes ID.I cant get his details off him as he has his money and is blanking me. I can't get anything on the phone after setting up the language.HELP!!

I cannot activatea second hand iphone 4s as i don't have previous owners itunes ID. I can't get anything on the phone after setting the language as its asking for activation. Please can anyone help ???? Ideally i would like to get it back to factory settings and start afresh but right now i would settle for anything. Should say i only have the phone and charger, no box so no details

Unfortunately, the only one who can help is the previous owner. Otherwise you will not be able to activate and use the phone. Apple can't/won't help you with this either.

I can't purchased anything from the App store..... HELP ME

I can't purchased anything from the App store, it keeps telling that there is a problem with the previous purchased and when I tried to re-enter the information , this message keep showing " your payment method was declined please use valid method" even though I've used it before . what can I do ? could anyone please help me?
Thanks

Either that or you can just buy an iTunes card and put it on the account. I've have itunes account for a long time so maybe this plays a part in it but I don't have a CC tied to my account. I have the option to choose "none" and that's what I have it as. I used to have a card on there years ago but I removed it and never had to have another on it. Any purchases I make come from iTunes credits (iTunes card or credits I got from redeeming rewards).

I can't download anything on the Mac App store. It says This Apple ID cannot be used for the Mac App Store.

I can't download anything on the Mac App store. It says This Apple ID cannot be used for the Mac App Store.

I went into settings, iTunes & App Store and tapped on my appleID, then signed out. I went back into the App Store on my phone and tried to download the app and then signed in again, and it worked!

I am being forced to create 3 security question from your dropdown list and I can choose the questions but can't enter anything in the answer field??

I am being forced to create 3 security question from your dropdown list and I can choose the questions but can't enter anything in the answer field??

The problem is twenty three people leaving or twenty three thousand leaving has zero impact on a carrier with over 100 million customers. And they have the lowest churn rate. So if 10,000 or 20,000 or more churn out it means little to the carrier.
If you have a real lawyer he/she will advise you that you have no case. The device was not lost or stolen by the carrier, you were not eligible for a new device, and like any business who employs large numbers of poorly trained personnel who make low wages what was told to you is not in writing. So a verbal exchange does not hold up.
In fact in Verizon's customer agreement it has such a disclaimer against any verbal exchanges so if you have that agreement in writing, go get them.
The posting on public forums and places like Face Book, Linkin, Google+ or a personal web site can open you up to a lawsuit for Dilution of Trade Name, and other offences. However if you have proof then go for it.
Unfortunately that is how big business works today. A pity

Upond startup my ipad3 has the window about "hasn't been backed up in ___ weeks" and normally i click OK and continue. Now this window won't go away and so i can't do anything on the ipad. Help!

at power on, my ipad3 shows a window that says "hasn't been backed up in cloud for ___ weeks" and i'll click OK and continue. Today that window won't go away so i can't do anything on the ipad. Help anyone!

nevermind. got my asnwer on this site from others. THANKS!

After installing acrobat my Microsoft office package does not work properly, word will not open and in my email i can't select anything with the mouse

After installing acrobat my Microsoft office package does not work properly, word will not open and when I want to write an email in my outlook email i can't select anything with the mouse. so copy past en delete are not an option.@

Are you using any MS Office third party Add-ins? Test: Remove third party Add-ins other than PDFMaker. Test to see if the MS Office apps run afterward.
Did you attempt to repair MS Office? Test: Go to Add/Remove Control Panel run Repair.
Finally, have you tried testing to see if it's PDFMaker? Test: Use the Add/Remove Control Panel to modify the Acrobat installation to remove PDFMaker. See if MS Office applications launch and behave correctly?

Why I can't buy anything from the games I play

Why I can't buy anything from the games I play this my first time i face this problem

What happens when you try to buy them, does the 'buy' button not work, do you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ?

HT3702 I can't buy anything in the game. Apple said "your purchase can not be completed" pls help! Why?

I can't buy anything in the game. Apple said "your purchase can not be completed" pls help! Why?

It's a really bad idea to post your email address - it's an invitation to spam - and I've asked the Hosts to remove it.

I can't buy anything on the App Store but can get music and others

I can't buy anything on the App Store but can get music and others

Why not? We are not mind readers. What happens when trying to purchase content via iTunes?

I can stream from my computer, but can't transfer anything to the Apple TV

I can stream from my computer, but can't transfer anything to the Apple TV unit. What am I not doing or missing?

I beleive that I found the solution in anoter post1 I will try when I will home:
"Since 2.0 streaming happens automatically if your computer is on and iTunes is running.
So, computer off = synced content on AppleTv.
Computer on, merged media list of synced and streamed content - AppleTv uses the synced content if available instead of streaming the same stuff.
Must say I preferred the original 'Sources' and found it more intuitive. other probably prefer the new system.
If you only see stuff that's synced you need to check that the box under Custom sync saying 'Show only the synced items on my AppleTV' isn't checked. (That's in iTunes Devices>AppleTV>Summary tab)."

I can't trial anything as the certificates don't match?

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