I can't turn off airplane mode

i have an HP laptop with windows 7 and the airplane mode won't turn off.     the key pushes in easily but i just cannot get a blue light instead of the red one.......and of course, i can't get connected to the internet.

@ksus ,
Hello and thank you for posting on the HP support forums.  So that I can help you better with your issue could you please post back with your full Model and Product Number.
Here is a link that will help you with this.
HP Notebook PCs - How Do I Find My Model Number or Product Number?
Here is another link that may be of some help until you post back.
Troubleshooting your wireless network and Internet connection (Windows 7)
I hope to hear back from you soon.
Thank you again for posting and have a great day.
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
D5GR
I work on behalf of HP

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